The Kukuna

The hotel's onsen and sauna facilities are located on the 9th floor, offering a stunning and relaxing view of Mount Fuji and Lake Kawaguchiko. The onsen is open from 3pm, with a 1-hour closure for cleaning. Guests have mentioned that the onsen is not crowded, providing a peaceful and enjoyable experience.

The hotel provides a convenient shuttle bus service to Kawaguchiko station, offering guests easy access to transportation. Some guests have mentioned that the shuttle service is available and provides a helpful way to get to and from the station.

The hotel offers complimentary breakfast every morning, with a buffet featuring both Japanese local food and a western selection. Guests have also praised the well-prepared dinner courses and the enjoyable food, including grilled fish on a stick. Some have mentioned that the hotel's dinner and breakfast are wonderful.

Guests have described the view of Mount Fuji from the hotel rooms as simply spectacular. Many have mentioned that the view from the balcony is amazing, providing a direct view of Fuji and Lake Kawaguchiko. Some have also highlighted the stunning view of Mount Fuji and the lake from the open-air hot spring.

Guests have consistently praised the hotel's staff for being super friendly, helpful, and polite. The service has been described as excellent, with staff members providing the best service with a smile. Some have mentioned that the hospitality of the staff made their stay wonderful.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

The hotel's hot spring and sauna on the 9th floor provide a relaxing and rejuvenating experience, especially with the amazing view of Mount Fuji and Lake Kawaguchiko.

The hotel offers a convenient shuttle service to and from Kawaguchiko Station, making transportation hassle-free for guests.

Guests enjoyed the grilled fish served at breakfast, describing it as a delightful and enjoyable dish.

The hotel's theme seems to be Hawaiian rather than traditional Japanese, providing a unique and interesting atmosphere for guests to experience.

The hotel is close to popular attractions such as Lake Kawaguchiko, Kawaguchiko Music Forest Museum, and the Lake Kawaguchi Ohashi Bridge, making it easy for guests to visit these landmarks.

While the staff is described as super friendly and helpful, some guests noted that most staff members speak minimal English, which may affect communication for English-speaking guests.

If preferred, guests can enjoy the convenience of room service in addition to the on-site restaurant serving traditional Japanese dishes.

While the hotel offers stunning views and excellent service, some guests found the room rates to be on the higher end, prompting consideration of the overall value for the price.

Guests recommended planning visits to the onsen, as it is closed for cleaning for an hour in the afternoon, ensuring a more peaceful and relaxing experience.