Pros (+) Location was right off the interstate, hotel was clean, room was nice.
Cons (-) Pillows were uncomfortable, and breakfast could have been better, $100. Incidentals charge held on credit card for too long.
3 stars
Best Western Gateway Grand
4200 Northwest 97th Boulevard, Gainesville, FL 32606-3742, United States
Gainesville, FL
See location+1 352 331 3336Photos of Best Western Gateway Grand
Overview
Situated in Gainesville, Best Western Gateway Grand is within a 25-minute drive of Gainesville Regional Airport and provides a Jacuzzi and an outdoor pool. It also offers a ballroom, a free shuttle service and a 24-hour business centre.
The hotel treats guests to luggage storage, a 24-hour reception and an atm/cash machine. It provides limited hours room service and laundry facilities, as well as a soccer field.
Best Western Gateway Grand has 152 rooms that are fitted with all the necessities to ensure an enjoyable stay. They are also equipped with a hair dryer, a refrigerator and a microwave.
Guests staying at the hotel can sit down to a unique dining experience at the on-site restaurant, conveniently located for those who want to stay nearby when looking to sit down to a meal. In the evening, guests are able to relax in the comfortable lounge bar.
Latest deals for Best Western Gateway Grand
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Privacy Preferences
Amenities at Best Western Gateway Grand
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Free airport shuttle
Basics
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- No smoking
- Lowered sink
- Non-feather pillow
- Designated smoking area
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Adapted bath
- Toilet with grab rails
- Upper floors accessible by elevator
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Raised toilet
- Shower
- Additional bathroom
- Additional toilet
- Bathtub
- Spa bath
- Toilet
- Toilet paper
- Walk-in shower
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
General
- Family rooms
- Interconnected room(s) available
- Pool view
- Storage available
- Seating area
- Sofa
- Telephone
- Carpeted
- Tile/marble floor
Kitchen
- Electric kettle
- Kitchenette
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Dining area
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Streaming service
- Radio
- Shared lounge/TV area
- TV
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Vending machine (drinks)
- Vending machine (snacks)
- Dining table
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Parking and transportation
- Free airport shuttle
- Free parking
- Shuttle service
- Private parking
Outdoor
- Outdoor furniture
- Garden
- Terrace/Patio
- Balcony
Bedroom
- Socket near the bed
- Alarm clock
- Sofa bed
- Wardrobe or closet
Family friendly
- Cribs available
- Kids meals
- Kids' outdoor play equipment
- Complimentary breakfast
Pool and spa
- Hot tub
- Outdoor pool
- Pool with a view
Workspace
- Fax/photocopying
- Desk
Things to do
- Gift shop
Health and safety
- Safe
Fitness
- Fitness center
Reviews of Best Western Gateway Grand
8.2
Very good
1555 verified ratings
Wonderful
802
Very good
264
Good
190
Okay
86
Fair
82
Mediocre
47
Poor
84
Summary of reviews
Guests say
Guests appreciated the cleanliness and the stunning outdoor and lobby areas of the hotel, with praises for the friendly staff and excellent breakfast options. However, numerous complaints were raised about the service quality, particularly issues with rude staff and unclear policies. The location was also criticized for its limited dining options nearby, and various amenities such as the pool and hot water availability fell short of expectations. Overall, while certain aspects were positively noted, there were significant frustrations related to service and value.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
Sort by:Most recent
Filters
All filters
Filters
Review rating
Traveler type
Time of year
Filters
Review rating
Traveler type
Time of year
Score by provider
8.2 out of 10
21 reviews
7.7 out of 10
2 reviews
All reviews
Pros (+) The hotel was close to family; the staff was friendly.
Cons (-) The bedding was not very comfortable. It wasn't soft; there was no extra blanket in the room. The following night I was at another hotel and the difference was noticeable.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's dining experience?
The hotel offers a unique dining experience with an on-site restaurant, and guests have praised the breakfast and the omelet bar. However, some guests have mentioned that the breakfast options could be improved, and the use of plastic throwaway utensils has been noted as an area for improvement.
How are the hotel's beds and sleeping arrangements?
Guests have described the beds as comfortable and the rooms as spacious and well-equipped. However, some guests have mentioned that the mattresses were old and uneven, and the room was not as nice as expected.
What are the hotel's cleanliness standards like?
The hotel has been praised for being clean and immaculately maintained, with guests highlighting the cleanliness of the rooms. However, some guests have reported issues with room cleanliness, such as dirty rooms and outdated bathrooms.
Is parking available at the hotel?
The hotel offers free parking and a free airport shuttle, providing convenient transportation options for guests. However, some guests have mentioned that the hotel can be a bit hard to find and that the parking lot is a long walk from the rooms.
What are the best times to visit the hotel?
The hotel is recommended for its convenient location near the freeway and its quiet surroundings, making it a great stopover for travelers. However, some guests have mentioned that the property is old and in need of updates, and the breakfast options could be improved.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for an Upper Floor
Request an upper-level room to enjoy better views and a quieter environment, as some guests found the first-floor rooms to be less appealing due to lighting and potential noise.
Check Room Amenities
Ensure that the room is equipped with all necessary amenities, as a few guests mentioned that some features felt dated and in need of updates.
Consider Room Selection
If available, choose a room with a view of the pool or garden to enhance the overall experience, as the property's exterior was praised by many guests.
Verify Special Requests
Double-check special requests such as room location, as some guests reported not receiving their preferred floor despite making specific requests.
Pet-Friendly Accommodation
If traveling with pets, confirm the pet policy and associated charges, as the hotel allows pets on request with potential fees.
Breakfast Recommendations
Take advantage of the made-to-order omelette station during breakfast, which was highlighted as a delightful offering by several guests.
Address Maintenance Concerns
Report any maintenance issues promptly, as a few guests encountered problems such as non-functional TV, broken hot tub, and elevator malfunctions during their stay.
Consider Noise Levels
Be mindful of potential noise from events or conventions, as the hotel's function as a convention center led to increased activity and noise levels during certain periods.
Accessibility Features
If needed, inquire about accessible room features such as lowered sinks, roll-in showers, and other amenities designed for increased accessibility.
Dining Experience
Enjoy the on-site restaurant and bar, but be aware that a few guests mentioned cleanliness issues in the dining and room areas, so it's advisable to check for cleanliness upon arrival.
Location
4200 Northwest 97th Boulevard, Gainesville, FL 32606-3742
What's nearby
- North Florida Regional Medical Center3.1 mi
- Oaks Mall3.3 mi
- Devil's Milhopper Geological State Park3.5 mi
- Samuel P. Harn Museum of Art6.1 mi
- Kanapaha Botanical Gardens6.1 mi
- Florida Museum of Natural History6.3 mi
- Curtis M. Phillips Center6.3 mi
- Fred Bear Museum6.4 mi
- Dogwood Park6.5 mi
- Haile Homestead6.8 mi
- Ben Hill Griffin Stadium6.8 mi
- University of Florida6.9 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Best Western Gateway Grand
Low season | October |
|---|---|
High season | May |
Average price (weeknight) | $146 |
Average price (weekend night) | $171 |
When to book a room at Best Western Gateway Grand
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Best Western Gateway Grand
FAQs when booking at Best Western Gateway Grand
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in GainesvilleGood to know
Value for money | 8.3 |
|---|---|
Distance to city center | 8.1 mi |
Nearest Airport | Gainesville Regional |
Distance to airport | 10.8 mi |