Best Western Gateway Grand

The hotel offers a unique dining experience with an on-site restaurant, and guests have praised the breakfast and the omelet bar. However, some guests have mentioned that the breakfast options could be improved, and the use of plastic throwaway utensils has been noted as an area for improvement.

Guests have described the beds as comfortable and the rooms as spacious and well-equipped. However, some guests have mentioned that the mattresses were old and uneven, and the room was not as nice as expected.

The hotel has been praised for being clean and immaculately maintained, with guests highlighting the cleanliness of the rooms. However, some guests have reported issues with room cleanliness, such as dirty rooms and outdated bathrooms.

The hotel offers free parking and a free airport shuttle, providing convenient transportation options for guests. However, some guests have mentioned that the hotel can be a bit hard to find and that the parking lot is a long walk from the rooms.

The hotel is recommended for its convenient location near the freeway and its quiet surroundings, making it a great stopover for travelers. However, some guests have mentioned that the property is old and in need of updates, and the breakfast options could be improved.

Request an upper-level room to enjoy better views and a quieter environment, as some guests found the first-floor rooms to be less appealing due to lighting and potential noise.

Ensure that the room is equipped with all necessary amenities, as a few guests mentioned that some features felt dated and in need of updates.

If available, choose a room with a view of the pool or garden to enhance the overall experience, as the property's exterior was praised by many guests.

Double-check special requests such as room location, as some guests reported not receiving their preferred floor despite making specific requests.

If traveling with pets, confirm the pet policy and associated charges, as the hotel allows pets on request with potential fees.

Take advantage of the made-to-order omelette station during breakfast, which was highlighted as a delightful offering by several guests.

Report any maintenance issues promptly, as a few guests encountered problems such as non-functional TV, broken hot tub, and elevator malfunctions during their stay.

Be mindful of potential noise from events or conventions, as the hotel's function as a convention center led to increased activity and noise levels during certain periods.

If needed, inquire about accessible room features such as lowered sinks, roll-in showers, and other amenities designed for increased accessibility.

Enjoy the on-site restaurant and bar, but be aware that a few guests mentioned cleanliness issues in the dining and room areas, so it's advisable to check for cleanliness upon arrival.