Gainesville Car Rentals

Pros: I didn't like anything i paid for a ride 35 miles and was told i cant rent from airport which ive done before, very disappointed, and was in a need of a car and they didn't offer to help in any way at all

They didn’t have the car I reserved

Pros: Nothing

Cons: The fact that I reserved a VAN and was told at the 11th hour that they didn’t have one and they were giving me an SUV which didn’t work for me. If I wanted an SUV, I would have reserved an SUV. My reservation was for a VAV for a reason. Terrible experience.

Bad experience

Pros: Nothing

Cons: They gave my car away because I showed up more than 2 hours after my original reservation. My flight was late and they didn’t seem to care. No other cars were available. I was inconvenient and had to make other arrangements which cost me more money

Pros: the office guy made short work of the paperwork

Cons: Car was filthy on the outside, had been sitting for weeks it looked like. Trunk hadn't been cleaned, much debris

Cons: I made the reservation for 3pm pick up at the Hilton, Budget location in Gainesville, FL. The reservation was cheaper than picking up at the Gainesville Airport. When I arrived, the desk was closed. I feel like I should not have been able to make a reservation for a time the desk would not be open. I called Budget and spoke to a representative that was able to move my reservation to the Gainesville Airport and confirmed that they had a car available. This was going to be $40 more expensive, but as we were without options, we agreed. We drove 20 minutes to the airport only to be told by the Budget representative that they had no cars and that he "didn't know what to tell me". I asked if there was anything else I could do, and that the Budget rep on the phone had confirmed that there was a car for me, to which he replied again, "I don't know what to tell you." I ended up walking counter to counter at the airport and asking for cars. I ended up having to pay twice as much as my original reservation for a car with your competitor. This could not have been a more negative experience.

Pros: Don’t know, cancelled my reservations in Jacksonville