Pros (+) Staff was very friendly and accommodating. Rooms were inexpensive and clean. Restaurant was great!
3 stars
Harbour House Hotel
Photos of Harbour House Hotel
Overview
The Harbour House Hotel Ganges is situated in Ganges and is within a short walk of local landmarks, such as Salt Spring Island Market. It also provides free Wi-Fi, an express check-in and check-out feature and a 24-hour reception.
This 3-star hotel offers massage services, a BBQ/picnic area and meeting rooms. It also provides a designated smoking area, conference rooms and a garden.
Each room is equipped to make guests comfortable and offers a refrigerator, a mini bar and tea and coffee making facilities. Bathrobes are also included for extra comfort.
The area surrounding The Harbour House Hotel Ganges has a variety of cafés and restaurants. Mount Maxwell Provincial Park is a short car trip from the property.
Amenities at Harbour House Hotel
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Dining
- Electric kettle
- Minibar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Kettle
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
Accessibility and suitability
- Entire unit located on ground floor
- Increased accessibility
- Hypoallergenic pillow
- Allergy-free room
- No smoking
- Upper floors accessible by stairs
- Designated smoking area
- Private entrance
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
- Walk-in shower
Services and conveniences
- ATM on-site
- Wake-up service
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- 24hr front desk
General
- Family rooms
- Sea view
- Sofa
- Telephone
- Carpeted
- Storage available
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- TV
Bedroom
- Extra-long beds (> 2 meters)
- Socket near the bed
- Clothes rack
- Wardrobe or closet
Outdoor
- Terrace/Patio
- Balcony
- Outdoor furniture
Workspace
- Fax/photocopying
- Desk
Things to do
- Board games/puzzles
- Golf
Parking and transportation
- Free parking
Laundry
- Iron and ironing board
Health and safety
- Daily housekeeping
Reviews of Harbour House Hotel
8.4
Very good
564 verified ratings
Wonderful
208
Very good
104
Good
118
Okay
45
Fair
46
Mediocre
22
Poor
21
Summary of reviews
Guests say
Guests appreciated the great location and cleanliness of the hotel, with many noting the friendly staff. However, there were consistent complaints about the quality of service, with some describing it as inexperienced and lacking in professionalism. Additionally, some guests felt the pricing was not justified given the level of service received.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
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Score by provider
8.4 out of 10
503 reviews
9.8 out of 10
2 reviews
10 out of 10
1 review
8.4 out of 10
4 reviews
All reviews
Pros (+) Great location, wonderful staff
Cons (-) Was in an unrenovated room, was a bit dated and smells musty
Pros (+) Clean and functional. Staff were pleasant and efficient. Definitely not a luxury spot but the location is very good and the hotel does the job. Would stay there again.
Pros (+) Kindness at desk
Cons (-) Too pretencious. A fake "Organic"? Just the veggies and some berries. They use at the rooms conventional coffee, whitener soluble milk, and white sugar. No organic milk or suggar. The employees at the restaurant were young people from town or students: Good acctitude and will BUT No experience, very bad service.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's standout amenities?
The hotel offers standout amenities such as complimentary breakfast, massage services, and a designated smoking area. Additionally, guests can enjoy the beautiful interior design, friendly staff, and clean rooms.
How are the beds at the hotel?
Guests have praised the hotel for its huge comfortable beds, providing a great view and excellent shower facilities. However, some guests have mentioned that the price for the room seemed high for the actual room view.
Is parking available at the hotel?
Yes, the hotel offers free parking, making it convenient for guests to bring their vehicles and explore the nearby attractions.
What can guests expect from the hotel's food quality?
Guests can expect delicious complimentary breakfast and great food at the on-site restaurant and bar. However, some guests have mentioned that the taste of the evening restaurant meal was disappointing compared to other places on the island.
How is the cleanliness and customer service at the hotel?
The hotel is known for its very clean rooms, friendly staff, and excellent location. However, some guests have mentioned concerns about old rooms, poor access, and the need for improvements in certain areas such as the catering and restaurant service.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the marina comes highly recommended.
Consider the Renovated Rooms
Guests appreciated the newly renovated rooms, noting their comfort and modern amenities. Request a renovated room for a more enjoyable stay.
Check for Noise Issues
Some guests reported noise disturbances, particularly from rowdy guests in the parking lot. Consider requesting a room away from potential noise sources for a peaceful stay.
Explore Nearby Attractions
The hotel's proximity to Ganges village and the marina makes it an ideal location for exploring the area. Take advantage of the convenient location to visit nearby shops, galleries, and the Saturday market.
Be Mindful of Dining Options
While the hotel's restaurant received positive feedback for its food, some guests missed the previous restaurant setup and felt uncomfortable with the current dining arrangements. Consider exploring dining options in the surrounding area for more variety.
Request Early Check-in
Several guests appreciated the accommodating staff who allowed early check-in. If you have specific arrival time requirements, it may be worth requesting early check-in in advance.
Be Aware of Room Selection
Some guests mentioned that the size and view from the rooms varied. If a spacious room and a good view are important to you, consider requesting a specific room type during booking.
Consider Transportation Needs
The hotel's location outside the downtown core was appreciated for its quietness, but some guests found the cost of the stay relatively high. Factor in transportation or parking costs if you plan to explore the downtown area frequently.
Inquire About Special Packages
Some guests received welcome packages with local products, adding a special touch to their stay. Inquire about any available special packages or amenities to enhance your experience.
Communicate Any Concerns
If you encounter any issues during your stay, don't hesitate to communicate with the staff. Many guests praised the helpful and accommodating nature of the hotel's employees.
Location
121 Upper Ganges Road, Ganges, BC V8K 2S2
What's nearby
- Saltspring Marina71 yd
- Dutjie Gallery351 yd
- Ganges Marina0.3 mi
- Salt Spring Island Visitor Centre0.4 mi
- Salt Spring Saturday Market0.4 mi
- Artspring0.5 mi
- Mistaken Identity Vineyards0.7 mi
- Salt Spring Island Golf Club1.5 mi
- Blackburn Meadows Golf Club2.3 mi
- Long Harbour Ferry Terminal2.6 mi
- Cusheon Lake3.3 mi
- Mount Maxwell Provincial Park4 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Harbour House Hotel
Low season | February |
|---|---|
High season | June |
Average price (weeknight) | $202 |
Average price (weekend night) | $360 |
When to book a room at Harbour House Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Harbour House Hotel
FAQs when booking at Harbour House Hotel
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See most recommended stays in GangesGood to know
Value for money | 7.1 |
|---|---|
Distance to city center | 0.4 mi |
Nearest Airport | Ganges SPB |
Distance to airport | 0.6 mi |
Everything you need to know for your stay in Ganges
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