Hotel New Orchid

The hotel staff is very hospitable, helpful, warm, and smiling, as mentioned in multiple reviews. They are well-mannered and provide good service.

The hotel has a good restaurant and a bar/lounge. Guests have mentioned that the breakfast and dinner were awesome, and the food quality is very good.

The hotel is located near several attractions, such as Paljor Stadium, Enchey Monastery, and Ganesh Tok, making it a convenient base for exploring the area.

While some guests have mentioned issues with room cleanliness and maintenance, others have found the rooms comfy and the ambience good. It's recommended to inquire about room standards before booking.

The hotel offers parking and laundry facilities, providing convenience for guests with vehicles. Additionally, the hotel provides an airport shuttle service for added convenience.

Some guests were disappointed with the room provided despite booking a mountain-facing room. To ensure a good view, it's advisable to confirm the room's location and view before booking.

Several guests reported issues with the Wi-Fi. If reliable internet access is important, it's recommended to inquire about the current status of the Wi-Fi before booking.

Some guests found the hotel's location too far from the market. Travelers looking for a central location may want to consider the distance from popular attractions and amenities.

A few guests mentioned that the room they received was smaller than expected and did not match the pictures. To avoid disappointment, it's advisable to confirm the room size and amenities before booking.

The hotel does not have lifts, which may pose challenges for senior citizens or guests with mobility issues. It's recommended to inquire about lift access if mobility assistance is needed.

Guests noted that breakfast and dinner were served at an adjacent hotel, causing inconvenience. It's advisable to confirm the restaurant arrangements and convenience before booking, especially for those with specific dining preferences.

One guest experienced inconvenience when their bag went missing from the lobby. To prevent such incidents, it's recommended to coordinate with the staff regarding the storage of belongings and ensure proper labeling or separation of luggage.

A guest was denied a room upgrade despite the hotel being empty. To increase the chances of a room upgrade, it's advisable to request it early and confirm availability.

Some guests felt that the staff lacked a welcoming demeanor. To ensure a positive guest experience, it's recommended to inquire about the hotel's approach to staff training and customer interaction.

Several guests expressed dissatisfaction with the food quality and service. It's advisable to inquire about the restaurant's offerings and service standards to manage dining expectations.