Holiday Inn Express & Suites Gatineau - Ottawa By IHG

Guests have described the beds as very comfortable and extremely clean, with respect for hotels that invest in a good mattress and comfortable bedding.

The hotel offers free and private parking, making it easy for guests to park during their stay.

The breakfast is described as delicious with a great selection, and guests appreciate the complimentary breakfast and satisfying options.

Guests have consistently praised the hotel for being very clean, with immaculate cleanliness from the lobby to the rooms, making for a very pleasant stay.

The staff is described as efficient, very friendly, and willing to help, with a standout mention of a desk staff member named Emily who is amazing and very easy to talk to.

Some guests reported noise disturbances from neighboring rooms and the corridors, so choosing a room on a higher floor might help minimize this issue.

Several guests mentioned that the soundproofing of the rooms was not sufficient, so packing earplugs could help ensure a good night's sleep.

A few guests noted that the indoor pool's temperature was uncomfortably cold, so it's advisable to check the pool temperature before planning a swim.

Guests staying near emergency exits reported being disturbed by the loud sound of the doors opening, so requesting a room away from these exits could lead to a quieter stay.

Some guests experienced issues with additional deposit charges not dropping off, so it's recommended to verify all charges at check-in to avoid any billing discrepancies.

Guests staying on the ground floor mentioned hearing noise from the exit door, so choosing a room away from high-traffic areas might lead to a quieter experience.

A few guests reported issues with room cleanliness and housekeeping, so it's advisable to double-check the room upon arrival and promptly address any concerns with the staff.

Some guests were disappointed to find that certain facilities, such as the gym and swimming pool, were not available, so it's recommended to confirm the availability of these amenities before booking.

Guests noted a lack of extra bedding for pull-out sofas, so bringing along additional sheets or blankets could be helpful if planning to use the pull-out bed.

Some guests mentioned recurring issues with the pancake machine at breakfast, so it's advisable to inquire about its availability if it's an important amenity for your stay.