Quality Inn & Suites
2 stars

Quality Inn & Suites

401 Hemlock Street, Gatlinburg, TN 37738, United States
Gatlinburg, TN
See location+1 865 436 6166
From
$47
Cheapest

rate per night

7.2
Good
based on 2414 reviews
2,414 reviews
Room type
Provider
Nightly total
Queen room
$47
Standard room
$52
Double room
$96

Photos of Quality Inn & Suites

Overview

The Quality Inn & Suites Gatlinburg hotel sits on a hill with a scenic Smoky Mountains backdrop, just minutes from the Gatlinburg Mountain Coaster, Great Smoky Mountains National Park, and Dollywood. The hotel is close to downtown Gatlinburg, offering easy access to the Gatlinburg Convention Center, Ripley’s Aquarium of the Smokies, Rocky Top Sports World, Village Shops, and the Tanger Outlet Mall. Guests also enjoy fun attractions like Dixie Stampede and Dollywood’s Splash Country Water Park. There is also a trolley stop that can take guests into downtown Gatlinburg near the hotel.

This hotel offers pet-friendly accommodations and meeting and event spaces ideal for up to 40 people. Planning assistance and other event services are available. Quality Inn & Suites Gatlinburg also offers complimentary hot breakfast with healthy options for guests, along with free WiFi throughout the hotel and in guest rooms. There is a seasonal outdoor pool and a separate kiddie pool area. This hotel has an on site business center, as well as guest laundry facilities for those who are staying a little longer or want to refresh their wardrobe. This is a smoke-free property that offers 85 guest rooms, including two suites, spread throughout the seven-floor building.

Guest rooms at the Quality Inn all come with a Q bed with premium mattress and linens, as well as 40-inch flat screen TVs, coffee makers, refrigerators, and microwaves. Select upgraded rooms are available with balconies, fireplaces, hot tubs, living rooms, sleeper sofas, and kitchenettes. There are accessible guest rooms and public spaces throughout this ADA-compliant hotel. Free parking is also provided on site, including accessible parking.

7.2
Good rating
Based on 2,414 verified guest reviews

Latest deals for Quality Inn & Suites

Wed 9/24
Thu 9/25
King room
bed type unknown
$101
nightly with fees
bed type unknown
$124
nightly with fees
bed type unknown
$154
nightly with fees
Double room
2 double beds
$96
nightly with fees
2 queen beds
$96
nightly with fees
Standard room
2 queen beds
$52
nightly with fees
2 queen beds
$72
nightly with fees
2 queen beds
$72
nightly with fees
Queen room
2 queen beds
$47
nightly with fees
2 queen beds
$62
nightly with fees
2 queen beds
$62
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Quality Inn & Suites

  • Outdoor pool
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Free parking
  • Business center
  • Wi-Fi available in all areas
  • TV
  • Cable or satellite TV
  • Free toiletries

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Air-conditioned
  • Free toiletries
  • Smoke alarms
  • Heating

Accessibility and suitability

  • No smoking
  • Pets allowed on request. Charges may apply.
  • Increased accessibility
  • Elevator
  • Designated smoking area

Dining

  • Tea/coffee maker
  • Minibar
  • Refrigerator
  • Coffee machine
  • Microwave

General

  • Fireplace
  • Telephone
  • Seating area
  • Interconnected room(s) available

Services and conveniences

  • Business center
  • Wake-up service
  • Meeting/Banquet facilities
  • 24hr front desk

Bathroom

  • Spa bath
  • Hairdryer
  • Shower

Pool and spa

  • Hot tub
  • Outdoor pool

Media and entertainment

  • Cable or satellite TV
  • TV

Laundry

  • Laundry facilities
  • Iron and ironing board

Bedroom

  • Wardrobe or closet
  • Alarm clock

Workspace

  • Fax/photocopying
  • Desk

Parking and transportation

  • Free parking

Outdoor

  • Terrace/Patio

Health and safety

  • Daily housekeeping

Reviews of Quality Inn & Suites

7.2
Good
2414 verified ratings
Wonderful
900
Very good
389
Good
432
Okay
171
Fair
206
Mediocre
106
Poor
210

Summary of reviews

Guests say
Guests appreciated the great location and large rooms with beautiful views, but many expressed concerns about cleanliness and the need for room upgrades. While some enjoyed the unique experience of seeing bears nearby, others found the beds uncomfortable and the amenities lacking.
AI-Generated from customer reviews
Location9 out of 10
Room Size8.5 out of 10
Cleanliness3 out of 10
Amenities3 out of 10
Bed Comfort2.5 out of 10
Sort by:Most recent

Show reviews that mention

Filters

All filters

Filters

Review rating
Traveler type
Time of year

Score by provider

All reviews

8.5
Very good
Anonymous, Nov 2019
Cons (-) It could have been a little cleaner-there was a dirty towl on the shower rod
10
Wonderful
Anonymous, Jul 2018
Pros (+) The amiability off the staff and the pet friendly rooms
10
Wonderful
Anonymous, Jan 2016
Pros (+) I loved the rooms . They were nice and clean
Cons (-) None

Location

401 Hemlock Street, Gatlinburg, TN 37738

What's nearby

  • Ripley's Aquarium of the Smokies0.5 mi
  • Guinness World Records Museum0.6 mi
  • Treasure Quest Miniature Golf0.6 mi
  • World of Illusions0.6 mi
  • Gatlinburg Farmers Market0.7 mi
  • First Methodist Church0.7 mi
  • Gatlinburg Sky Lift0.7 mi
  • Gatlinburg Space Needle and Family Fun Center0.8 mi
  • Ole Smoky Distillery0.8 mi
  • Gatlinburg Convention Center0.9 mi
  • Wild Bear Falls Water Park0.9 mi
  • Ober Gatlinburg1 mi

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Quality Inn & Suites

Low season

High season

Average price (weeknight)

Average price (weekend night)

September
October
$86
$116
Cheapest month to stay with an average 46% drop in price.
Most expensive month to stay with an average 67% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Quality Inn & Suites

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Quality Inn & Suites

  • If you’re after a cheap room at Quality Inn & Suites, then you should consider staying during the low season. The cheapest deals can generally be found in September and May.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Quality Inn & Suites, plan to stay on a Monday or Tuesday. The most expensive day is usually Thursday.
  • The cheapest price a room at Quality Inn & Suites was booked for on KAYAK in the last 2 weeks was $47, while the most expensive was $112.
  • How long should you stay at Quality Inn & Suites? KAYAK users usually book their rooms here for 2 days.
See more tips

FAQs when booking at Quality Inn & Suites

  • Where is Quality Inn & Suites located?

    Quality Inn & Suites is located at 401 Hemlock Street, 0.4 miles from the center of Gatlinburg. Ripley's Aquarium of the Smokies is the closest landmark to Quality Inn & Suites.

  • When is check-in time and check-out time at Quality Inn & Suites?

    Check-in time is 3:00 PM and check-out time is 11:00 AM at Quality Inn & Suites.

  • Does Quality Inn & Suites offer free Wi-Fi?

    Yes, Quality Inn & Suites offers free Wi-Fi.

  • Does Quality Inn & Suites offer free parking?

    Yes, Quality Inn & Suites offers free parking.

  • How far is Quality Inn & Suites from the airport?

    Quality Inn & Suites is 27.5 miles from Knoxville McGhee Tyson. Quality Inn & Suites is 58 miles from Asheville Regional.

  • Does Quality Inn & Suites have a pool?

    Yes, Quality Inn & Suites has a pool onsite.

  • How does KAYAK find such great Quality Inn & Suites hotel deals?

    KAYAK scours the web for all room deals available at Quality Inn & Suites in Gatlinburg and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Quality Inn & Suites and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Quality Inn & Suites.

See more FAQs

Nearby hotels and places to stay

2-star hotel
Baymont Inn & Suites Gatlinburg On The River8.2 Excellent (3,253 reviews)0.06 miIndoor pool, Fitness center, Free Wi-Fi$84+
2-star hotel
Gatlinburg River Inn8 Excellent (1,501 reviews)0.07 miOutdoor pool, Free Wi-Fi, Tea/coffee maker$91+
4-star hotel
Historic Rocky Waters Inn, A Small Luxury Hotel8.9 Excellent (1,557 reviews)0.15 miAdults only, Restaurant, Bar/Lounge$194+
2-star hotel
The Appy Lodge9.2 Excellent (890 reviews)0.27 miOutdoor pool, Indoor pool, Fitness center$120+
2-star hotel
Baymont Inn & Suites Gatlinburg On The River8.2 Excellent (3,253 reviews)0.06 miIndoor pool, Fitness center, Free Wi-Fi$84+
2-star hotel
Gatlinburg River Inn8 Excellent (1,501 reviews)0.07 miOutdoor pool, Free Wi-Fi, Tea/coffee maker$91+
2-star hotel
The Appy Lodge9.2 Excellent (890 reviews)0.27 miOutdoor pool, Indoor pool, Fitness center$120+
Hotel Indigo Gatlinburg Downtown By IHG
0.29 mi$152+
2-star hotel
The Appy Lodge9.2 Excellent (890 reviews)0.27 miOutdoor pool, Indoor pool, Fitness center$120+
4-star hotel
Historic Rocky Waters Inn, A Small Luxury Hotel8.9 Excellent (1,557 reviews)0.15 miAdults only, Restaurant, Bar/Lounge$194+
2-star hotel
Baymont Inn & Suites Gatlinburg On The River8.2 Excellent (3,253 reviews)0.06 miIndoor pool, Fitness center, Free Wi-Fi$84+
2-star hotel
Gatlinburg River Inn8 Excellent (1,501 reviews)0.07 miOutdoor pool, Free Wi-Fi, Tea/coffee maker$91+

Good to know

Value for money

Distance to city center

Nearest Airport

Distance to airport

7.6
0.4 mi
Knoxville McGhee Tyson
27.5 mi

Not what you’re looking for? Find thousands of other hotels, airline tickets, car rentals and package deals with KAYAK.