Gatlinburg car rentals

Gatlinburg car rentals

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Gatlinburg, TN
Dec 13 — Dec 20
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Gatlinburg, TN
Mon 12/13
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Mon 12/20
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Gatlinburg car rental reviews and directory

Rated #1
Alamo
Best rated
8.4 Excellent (195 reviews)
1 location in Gatlinburg
Alamo
Locations in Gatlinburg
  • 8.4
  • 8.5
  • 8.5
  • 8.4
  • 8.4
Recent reviews
10.0 ExcellentOct 21 2021
My rental was simple and (mostly) straightforward. I had to make an itinerary change for the end of my trip, and that introduced a few twists, but the local Alamo manager cleaned it all up fast. Car worked great, dropoff was fast and simple, and my experience was all a-one.
10.0 ExcellentApr 6 2021
Every thing
8.0 ExcellentDec 7 2020
Very nice new car. Lady at the drop off was very friendly and pleasant to work with.Windshield was very streaky and not clean inside. Car had damage when I picked it up, nobody was there to report it to. The one way fees are expensive and I didn't see any indication about fees until you are signing up for the rental.
8.0 ExcellentAug 18 2020
Car smelled of stale cigarette smoke. Nasty
10.0 ExcellentAug 13 2020
Friendly helpful easy good experience.Nothing, good experience, but the bottom line that I rented from Alamo was it was the best price out of all the competition.
5.6 OkayAug 8 2020
The inside of the windshield very dirty
10.0 ExcellentAug 2 2020
From pick up to drop off everything was easy and great. All Alamo representatives were great.Nothing, it was all good. Great easy rental experience.
6.0 GoodFeb 3 2020
Nice car that we picked up at the Knoxville airport TYS.... we had a frriendly staff but they sent us to the parking lot to get car without any staff checking the mini van with us. When we drove 2 hours to drop it off at the Tri Cities airport TRI... we left key with the staff without anyone checking the car again but simply handing them the keys and saying goodbye .I got a call later that evening asking about a dent somewhere on the car.... I explained we had not reviewed the car with the Knoxville staff and we had no incidences in the 3 hours we had the car.... BUT both staffs should have looked and reviewed the car before and after use with me so that all would have been documented and there would have been no questions. Thank you Amy Williams 423-360-7369
10.0 ExcellentFeb 2 2020
Pick up at counter was superb. Staff was great!
8.4 ExcellentDec 31 2019
The staff were great. When I picked up the car, the exterior was NOT clean. When I returned it, I told the rep about my experience and she made it "all right" by giving me an expected credit. That was really a nice touch.
From $41/dayRated #2
Enterprise
Most popular
8.1 Excellent (65 reviews)
4 locations in Gatlinburg
Enterprise
Locations in Gatlinburg
  • 8.1
  • 8.3
  • 8.1
  • 8.1
  • 8
Recent reviews
10.0 ExcellentDec 1 2021
Very smooth rental. Car was excellent
10.0 ExcellentSep 25 2021
The price they wanted was higher than what was quoted on kayak , but we had printed out our paper work and they honored the lower orice.
6.0 GoodMay 26 2021
Preparation and condition of the car
2.0 MediocreJul 15 2020
They called and cancel my car rental. They did not try to help me get another car,There was an other car in a different office but we did have a car to go to the other office
7.2 GoodJul 7 2020
Èverything but pick up was positive. Line to pick up car was long. Waited 45 min to get to the counter. Then had to wait 20 min for the vehicle to be ready.
8.0 ExcellentMay 30 2020
Pick up was good. Drop off no one anywhere so had to leave keys in a box. Would have like a to be checked out and get a receipt.The tumbler when you turned the key stuck sometimes so you had to play with it to get it to turn. New Car strange!
8.8 ExcellentOct 8 2019
Pick-up took a little longer
10.0 ExcellentAug 23 2019
Staff lovely! Car ready, clean, new
5.6 OkayJan 24 2019
Filled up tank prior to drop off, used at most .5 gallons of gasoline and was then charged for 2 gallons despite the “miles remaining” being 40 more than when I picked it up. Also, was told to either pay the deductible for my insurance or purchase $25 waiver not sure if this is a new thing or what.
8.8 ExcellentNov 11 2018
Good ValueNice car at a reasonable price.Staff was a little less than responsive. Sort of “ho hum”. Didn’t explain things very well.
From $31/dayRated #3
Dollar
Cheapest deal
7 Good (61 reviews)
1 location in Gatlinburg
Dollar
Locations in Gatlinburg
  • 7.1
  • 7.4
  • 6.8
  • 6.9
  • 6.9
Recent reviews
10.0 ExcellentNov 20 2021
Wonderful car and great customer service
2.0 MediocreJun 10 2020
NothingThe reservation did not work. Terms and conditions applied that more than doubled the price (drop off fee). The agent at the desk was rude and unhelpful. Ended up going to Alamo which offered a decent price on the spot.
2.0 MediocreDec 16 2019
They had canceled our reservation and car not available. Our flight canceled and rescheduled to later in day- not under our control. Sales person not nice and seemed bothered that we were bothering her. Not helpful at all. We rented from budget - they were very helpful and actually less expensive
8.0 ExcellentSep 22 2018
I didn’t go to Alcoa wrong person
2.0 MediocreMar 21 2018
Will never use Dollar againNothingI booked a one-way rental, yet when I arrived at the airport the clerk told me they didn't do one-way rentals from this location. I showed her my reservation and she said too bad, it is not possible. She refused to let me speak with a manager (until the next day). I had to go through another rental company which ended up costing me more since it was last-minute.
6.0 GoodJan 30 2018
Overall it was ok! Great vehicleThe lady wasn't at the desk when we showed up and there were some hidden fees that were unexpected that were not on the email confirmation. Other than that it was good
6.0 GoodDec 7 2017
Price; pick-up clerk was friendly; drop off clerk was friendly.Stains on seats; previous damage - front bumper was slightly separated from car body - previous damage; handed 2 parts of 3 part form to note damage but no one at guard shack to accept noted damages; no cruise control that I could find.
6.8 GoodSep 26 2017
Fine car, contained a mouseCar was fine, was able to get everything set up while I waited for my bagsThere was a mouse in the car. I could hear it running around and saw it sitting on the seat once.
4.0 OkayAug 17 2017
Car unavailable and additional feesOnly trucks were available (at additional cost) and an additional $7 fee would be added based on the region in which the vehicle would be used.
3.2 MediocreJul 30 2017
Slow ServiceNot MuchHad to stand at counter 45 Minutes to pick up car, I have been overcharged by $31,still waiting for the adjustment
From $60/dayRated #4
Thrifty
6.9 Good (97 reviews)
1 location in Gatlinburg
Thrifty
Locations in Gatlinburg
  • 7.2
  • 7.4
  • 6.7
  • 6.6
  • 6.7
Recent reviews
2.0 MediocreNov 27 2021
Car stunk of cigarettes
10.0 ExcellentOct 31 2021
Relatively seamless. Thanks
1.9 HorribleSep 28 2021
I enjoyed NOTHING about my rental experience. I showed up and they didn't have a single car! Was told there would be a minimum 6 hour wait. No email, no phone call, NOTHING to prepare me. I could have made other reservations or plans if they would have at least tried to let me know the dumpster fire that would be awaiting me upon landing! What's the point of a reservation if they aren't binding or useful? I missed a really important family event because of Thrifty and it's unlikely that I'll use Thrifty or Kayak to rent again.
2.0 MediocreOct 5 2020
Nothing!!!!!Arrived at the airport early/on time Went to the rental desk and gave the gentleman my name , he just laughed out loud at me and said they did not have any cars left , when asked how that could be correct as I had reservations and had prepaid he just laughed again ( out loud) and said ya... crazy isn’t it and refused to talk to me any more about it Thank goodness national/enterprise was open and they more then helpful with me to get me in a car I will not use Triffty car rental ever again and I’m on the fence about price line ( I will have to see how getting my money back goes first ) awful experience was so upset , thank goodness for National/enterprise....... I mad it to my only sons wedding
9.6 ExcellentJul 19 2020
The car was good, cleanThe car rental place was good but pickup and return we had to approach them. they never came to us.
2.0 MediocreJun 1 2020
RudeWould not rent to me due to my license would not swipe in the card reader. Was stuck without a rental car for multiple hours. Finalyy had luck with Avis. No license swipe required.
8.8 ExcellentJul 4 2018
Thrifty car rentalCar as expected, friendly person at the counterDisappointed that I had to pay extra to add a second driver (my spouse).
2.0 MediocreJun 26 2018
Had a reservation for 12:00. When I arrived, they informed me that they would not have any cars until 2:30.
8.4 ExcellentApr 24 2018
An "okay" rental this time...The staff was very friendly, and the rate was inexpensive.The ad said that I would be getting a Chevy Malibu or similar, only to be given a Jeep Renegade 4x4. Just not the type of vehicle to drive on a long road trip.
4.4 OkayFeb 14 2018
The person at the counter was nice but not accomodatingI reserved a car for a price and when I get there, the special was a pick up truck. If I needed a pick up truck, i would just specifically order one. Then I had to pay more for a compact care. The old bait and switch. I was disappointed. I could have gotten the same car with a competitor for less.
Rated #5
National
9 Excellent (9 reviews)
1 location in Gatlinburg
National
Locations in Gatlinburg
  • 9.1
  • 9.1
  • 9.1
  • 9.1
  • 8.8
Recent reviews
10.0 ExcellentOct 26 2020
Easy to pick up the car and to return it before they opened.
10.0 ExcellentSep 8 2020
Becca at the Knoxville Airport was extremely helpful and very professional.
10.0 ExcellentJul 23 2019
The pickup and drop off process was very quick and easy. We were also given the option for an SUV, which I was thrilled to accept!
10.0 ExcellentDec 17 2016
Excellent service and carNo deposit in advance as well as no credit. However, they have a perfect customer service in general. Furthermore, I like the way of charging for the full tank in advance. Thus make me not to worry about gas when I return the car.N/A
From $40/dayRated #6
Hertz
5.3 Okay (3 reviews)
1 location in Gatlinburg
Hertz
Locations in Gatlinburg
  • 5.3
  • 4.6
  • 5.3
  • 5.3
  • 4.6
Recent reviews
10.0 ExcellentJun 9 2021
Good service getting out the door.Windows, inside and out need to be cleaned. Glare was horrible and dangerous. Back window especially dirty inside. New cars outgas all the time and the inside windows need special attention.
4.0 OkayJan 24 2021
I paid for a mid sized suv to go on vacation with my 3 friends. I was given a Nissan Kicks which is a sub compact vehicle. It was so small we barely fit our luggage in. Very disappointed. The lady at Hertz didn’t care and said she had nothing else. Will Never use Hertz again. Poor customer service.
Eagle Rent A Car
1 location in Gatlinburg
Eagle Rent A Car
Locations in Gatlinburg
Recent reviews
430 travelers who rented a car in Gatlinburg gave the car agency they used an average rating of 7.8

Car rental locations in or near Gatlinburg

Good to know

Most popular agency

Enterprise

Most popular car type

Compact

Average price

$57/day

Good deal

$41/day

When to book a rental car in Gatlinburg

Average daily price per month
Rental car prices as pick-up date approaches

Top tips for renting a car in Gatlinburg

  • 25% of our users found rental cars in Gatlinburg for $41 or less
  • Book your rental car in Gatlinburg at least 1 day before your trip in order to get a below-average price
  • Compact rental cars in Gatlinburg are around 53% cheaper than other car types, on average

FAQs about renting a car in Gatlinburg