River Terrace Resort & Convention Center

Best Housekeeping Staff

Pros: The room looked as if it had been updated a bit.

Cons: The outside areas were dirty and not maintained. The countertops in bathroom area were outdated.

Pros: big rooms and quiet. staff was friendly.

Cons: One Room smelled weird and was quite annoying. not enough light fixtures in the room -very dark. No secure wifi and very slowso didn't feel comfortable using it much. Their work around was ...

Pros: Location of property only

Cons: Parking is ridiculous and not enough. Staff thought rooms only needed ONE wash cloth, even after complaints. Supposedly clean towels looked dirty. They messed our reservation up and blamed booking.com...

Pros: Friendly staff close to downtown

Cons: Need updating not vacuumed well

Pros: The thing I liked best about this motel and it is a motel not a hotel...is seeing it in my rear view mirror... we could not get out of there fast enough... it needs to be torn down!

Cons: OMG... everything I disliked about it... it was the worst place I have ever stayed... it is a motel, not a hotel... the room with a wonderful view turned out to be a view over looking filled to the top dumpsters, room was filthy...roaches and smelled!!

Pros: Location is fantastic. The views are beautiful. The staff is great. Nice bar and good food.

Cons: The beds are in very bad shape. Sagging mattresses, with springs pocking you in the back. I ended up asking for extra pillows and slept on top of a row of pillows.