Overview

River Terrace Resort & Convention Center

240 River Road, Gatlinburg, TN 37738, United States
+1 865 436 5161

$76+

Overall guest ratings

7.4/10 Good
Based on 2,787 reviews

Review highlights

  • 8.7
  • 8.4
  • 5.0
  • 4.8

Nearby

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    About

    River Terrace Resort and Convention Center offers guests comfortable accommodations in the heart of downtown Gatlinburg- all within minutes of Great Smoky Mountains National Park- as well as Dollywood theme park. Easy walking access to the main street in Gatlinburg- Free trolley service to Wild Bear Falls Indoor Waterpark separate entrance fee applies- resort is family and pet friendly pet fees apply- Free Wi-Fi- Two heated outdoor pools- Business Center- Drafts Sports Bar and Grill.

    More hotel details about River Terrace Resort & Convention Center

    River Terrace Resort & Convention Center Prices:

    $76 - $179 (Based on average prices for a Standard Room)

    River Terrace Resort & Convention Center Rooms:

    205 rooms

    Other names used to reference this hotel:

    • River Terrace Resort & Convention Center Gatlinburg
    • River Terrace Resort & Convention Center Gatlinburg Tennessee
    • River Terrace Resort & Convention Center TYS
    • River Terrace Resort & Convention Center Hotel
    • River Terrace Resort & Convention Center Hotel Gatlinburg
    • River Terrace Resort & Convention Center Hotel TYS
    • River Terrace Resort & Convention Center Hotel Knoxville (TYS)
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    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Laundry service
    • Internet
    • Concierge service
    • Meeting/Banquet facilities
    • Outdoor pool
    • Skiing
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Laundry facilities
    • Express check out
    • Air-conditioned
    • Free parking
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall Rating

    7.4 Good
    Based on 2,787 reviews
    • 8.7 "Location is great."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      9.8 "98% liked the proximity to shopping."
      9.2 "Easily accessible by car, said 92%."
      7.8 "78% thought parking was inexpensive."
    • 8.4 "Great service."
      8.7 "87% found the staff to be very friendly."
      8.4 "Housekeeping was great, according to 84%."
      9.2 "Lovely bar service, according to 92%."
    • 5.8 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
      5.7 "57% thought the cleanliness of the hotel was average."
    • 5.6 "Breakfast is mediocre."
    • 5.1 "Average comfort."
    • 5.0 "Rooms are ok."
      6.0 "Only 60% said rooms were clean enough."
    • 4.8 "Bad amenities."
      4.8 "52% thought the building wasn't nice."
      1.8 "82% thought the facilities needed updating."
      3.1 "69% complained about the elevator."
      3.5 "65% found the grounds unpleasant."
      2.4 "76% didn't like the architecture."
      3.6 "64% were unhappy with the handicap accessible facilities."
    • 3.1 "Horrible pool."
      1.8 "Dirty pool, said 82%."
    • 2.3 "Horrible vibe."
      1.6 "84% criticized the unstylish hotel."
      3.5 "65% didn't like the unstylish hotel."
      2.0 "80% criticized the plain hotel."
    • 1.4 "Disappointing internet connection."
      1.2 "88% said the wifi quality was bad."
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    Overall Rating

    7.5 Good
    Based on 1,700 reviews
    • 8.9 "Location is great."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      9.9 "99% liked the proximity to shopping."
      7.8 "78% thought parking was inexpensive."
    • 8.5 "Great service."
      8.6 "86% found the staff to be very friendly."
      8.1 "Housekeeping was great, according to 81%."
    • 6.1 "Average value."
    • 5.7 "Food is average."
    • 5.6 "Breakfast is mediocre."
    • 4.9 "Rooms are not good."
      3.4 "66% didn't like the uncomfortable beds."
      1.1 "89% thought they were poorly maintained."
      1.1 "For 89%, the rooms looked old."
      2.7 "73% complained about the bathroom."
      2.7 "73% found problems with the furniture."
      1.7 "Air conditioning was criticized by 83%."
      2.9 "71% thought the tv was sub-standard."
      2.9 "71% had problems with the shower."
      3.6 "64% said the bathroom was dirty."
      2.4 "76% were unsatisfied with the kitchenette."
      4.7 "53% were disappointed with the minibar."
      1.2 "88% criticized the small bathroom."
    • 4.6 "Not very comfortable."
      3.4 "66% didn't like the uncomfortable beds."
      4.6 "54% thought it was too noisy."
      1.7 "Air conditioning was criticized by 83%."
      1.2 "88% criticized the small bathroom."
    • 4.6 "Bad amenities."
      4.6 "54% thought the building wasn't nice."
      1.6 "84% thought the facilities needed updating."
      3.1 "69% complained about the elevator."
      2.1 "79% didn't like the architecture."
      3.6 "64% found the grounds unpleasant."
    • 2.9 "Horrible pool."
      1.8 "Dirty pool, said 82%."
    • 1.8 "Horrible vibe."
      1.2 "88% criticized the unstylish hotel."
      3.3 "67% didn't like the unstylish hotel."
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    Overall Rating

    7.3 Good
    Based on 1,031 reviews
    • 9.1 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      9.7 "97% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      9.7 "97% liked the proximity to shopping."
    • 8.5 "Great service."
      8.8 "88% found the staff to be very friendly."
      8.6 "Housekeeping was great, according to 86%."
    • 5.9 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
      5.9 "59% thought the cleanliness of the hotel was average."
    • 5.5 "Food is average."
    • 5.2 "Breakfast is mediocre."
      6.8 "Breakfast prices were ok, according to 68%."
    • 4.9 "Not very comfortable."
      3.6 "64% didn't like the uncomfortable beds."
      1.3 "87% criticized the small bathroom."
      4.3 "57% thought it was too noisy."
      1.9 "Air conditioning was criticized by 81%."
    • 4.8 "Bad amenities."
      5.0 "50% thought the building was acceptable."
      3.3 "67% found the grounds unpleasant."
      3.3 "67% complained about the elevator."
      2.0 "80% thought the facilities needed updating."
    • 4.6 "Rooms are not good."
      3.6 "64% didn't like the uncomfortable beds."
      1.1 "89% thought they were poorly maintained."
      2.7 "73% complained about the bathroom."
      1.3 "For 87%, the rooms looked old."
      2.9 "71% found problems with the furniture."
      2.6 "74% thought the tv was sub-standard."
      3.3 "67% said the bathroom was dirty."
      3.1 "69% had problems with the shower."
      2.6 "74% were unsatisfied with the kitchenette."
      1.3 "87% criticized the small bathroom."
      1.9 "Air conditioning was criticized by 81%."
    • 2.9 "Horrible pool."
      2.0 "Dirty pool, said 80%."
    • 2.4 "Horrible vibe."
      1.7 "83% criticized the unstylish hotel."
      3.5 "65% didn't like the unstylish hotel."
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    Overall Rating

    7.7 Good
    Based on 55 reviews
    • 8.7 "Location is great."
    • 7.7 "Good service."
      8.4 "84% found the staff to be very friendly."
    • 5.4 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
    • 5.2 "Rooms are ok."
      5.6 "Only 56% said rooms were clean enough."
    • 4.9 "Not very comfortable."
    • 4.6 "Bad amenities."
      4.6 "54% thought the building wasn't nice."
    • 2.4 "Horrible vibe."
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