Overview

Westgate Smoky Mountain Resort & Spa

915 Westgate Resort Road, Gatlinburg, TN 37738, United States
+1 865 430 4800

$125+

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Rates

Overall guest ratings

7.5/10 Good
Based on 2,330 reviews
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Review highlights

  • 6.6
  • 6.5
  • 4.8
  • 4.6

Good to know

  • Great view

Nearby

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    About

    With a stay at Westgate Smoky Mountain Resort & Spa in Gatlinburg (Sugarlands Visitor Center Great Smoky), you'll be convenient to Hillbilly Golf and Ripley's Aquarium of the Smokies. This family-friendly resort is within close proximity of Sweet Fanny Adams Theatre and Mysterious Mansion.

    Rooms

    Make yourself at home in one of the 765 air-conditioned rooms featuring refrigerators and microwaves. Cable programming and DVD players are provided for your entertainment, while wireless Internet access (surcharge) keeps you connected. Conveniences include phones, as well as safes and desks.

    Amenities

    Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, 4 spa tubs, and a water park (surcharge). Additional amenities include an arcade/game room, gift shops/newsstands, and wedding services. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

    Dining

    Grab a bite to eat at the resort's restaurant, which features a bar, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Breakfast is available for a fee.

    Business, Other Amenities

    Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Gatlinburg? This resort has facilities measuring 1008 square feet (91 square meters), including a meeting room. Free self parking is available onsite.

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    Amenities

    • Wi-Fi
    • Fitness center
    • Pets allowed on request. Charges may apply.
    • Meeting/Banquet facilities
    • ATM on-site
    • Business center
    • Concierge service
    • Spa
    • Hot tub
    • Indoor pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Cribs available
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Room service
    • Child pool
    • Express check out
    • Safe
    • Sauna
    • Free parking
    • Storage available
    • Wedding services
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    Map

    Map

    Photos

    Photos

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    Reviews

    Guest reviews

    Overall Rating

    7.5 Good
    Based on 2,330 reviews
    • 6.6 "Service is ok."
    • 6.5 "Location is acceptable."
    • 6.2 "Average amenities."
    • 6.1 "Breakfast is mediocre."
    • 5.8 "Rooms are ok."
    • 4.8 "Bar is not good."
    • 4.6 "Value below average."
    • 4.6 "Disappointing food."
    • 4.3 "Not very comfortable."
    • 2.0 "Disappointing internet connection."
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    Overall Rating

    7.8 Good
    Based on 768 reviews
    • 6.6 "Service is ok."
      5.3 "Only 53% thought the service was professional."
    • 6.1 "Breakfast is mediocre."
    • 6.0 "Location is acceptable."
    • 5.2 "Rooms are ok."
      5.1 "Only 51% said rooms were big enough."
      6.2 "Only 62% said the rooms were modern."
    • 4.7 "Not very comfortable."
      4.9 "51% didn't like the uncomfortable beds."
      3.6 "64% thought it was too noisy."
    • 4.4 "Bar is not good."
    • 4.3 "Value below average."
      3.9 "61% thought it was overpriced."
    • 4.3 "Disappointing food."
    • 2.0 "Disappointing internet connection."
      0.6 "94% said the wifi quality was bad."
      3.9 "61% thought it was overpriced."
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    Overall Rating

    7.7 Good
    Based on 1,537 reviews
    • 6.6 "Location is acceptable."
    • 6.5 "Service is ok."
      5.8 "Only 58% thought the service was professional."
    • 6.1 "Average amenities."
      6.5 "65% found the grounds not bad."
      5.7 "57% thought the building was acceptable."
    • 6.0 "Average cleanliness."
      6.6 "Only 66% said rooms were clean enough."
      6.1 "61% thought the cleanliness of the hotel was average."
    • 5.9 "Breakfast is mediocre."
      6.8 "Breakfast prices were ok, according to 68%."
    • 5.1 "Rooms are ok."
      6.6 "Only 66% said rooms were clean enough."
      5.2 "Only 52% said rooms were big enough."
      6.9 "Only 69% said the rooms were modern."
    • 4.2 "Disappointing food."
      4.0 "The price was too high for 60%."
    • 3.7 "Value below average."
      3.7 "63% thought it was overpriced."
      4.0 "The price was too high for 60%."
    • 3.4 "Not very comfortable."
      4.2 "58% didn't like the uncomfortable beds."
      2.3 "77% thought it was too noisy."
      0.0 "Air conditioning was criticized by 100%."
    • 2.0 "Disappointing internet connection."
      3.7 "63% thought it was overpriced."
      0.6 "94% said the wifi quality was bad."
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    Overall Rating

    6.6 Good
    Based on 23 reviews
    • 5.8 "Rooms are ok."
    • 4.2 "Not very comfortable."
    Good to know
    "Great view"
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