Westgate Smoky Mountain Resort & Spa

Westgate Smoky Mountain Resort & Spa

915 Westgate Resort Road, Gatlinburg, TN 37738, United States
+1 865 430 4800
$142
Cheapest

rate per night

6.1
Okay

based on 25 reviews

Westgate Smoky Mountain Resort & Spa
Fri 5/20
Sat 5/21
ProviderNightly total
Snaptravel$142
Snaptravel$147
KAYAK$204

About Westgate Smoky Mountain Resort & Spa

  • Resort Room
    Enjoy the many amenities of the resort
  • Freebies
    This stay includes Wi-Fi for free

Boasting an indoor pool and a sauna, Westgate Smoky Mountain Resort & Spa is situated in Gatlinburg and offers comfortable accommodation. It provides a spa and wellness center, as well as an express check-in and check-out feature, a kids pool and water slides.

This 3-star resort offers a 24-hour reception, a BBQ/picnic area and a 24-hour business centre. Additionally, the multilingual staff are available to provide local information.

The rooms at Westgate Smoky Mountain Resort & Spa offer a desk and all the essentials for a comfortable stay.

On-site dining options include Westgate Smokehouse Grill, which provides a convenient place to enjoy a meal. In the evening, guests are welcome to relax in the comfortable lounge bar.

For guests wishing to dine out during their stay at the resort, there are a variety of eateries situated nearby. Pigeon Forge Mill, Great Smoky Mountains and Ober Gatlinburg Ski Resort are also a short car trip from the property.

Photos of Westgate Smoky Mountain Resort & Spa

Rooms available at Westgate Smoky Mountain Resort & Spa

Fri 5/20
Sat 5/21
Show deals with
Queen Rooms($147)
Queen room
1 queen bed

1 queen bed

Snaptravel

$147/night

$147 totalSnaptravel
Standard Rooms($142)
Standard room
bed type unknown
bed type unknown
Snaptravel

$142/night

$142 totalSnaptravel
Deluxe Rooms($204 - $341)
Deluxe room
bed type unknown
bed type unknown
KAYAK

$204/night

$204 totalKAYAK
bed type unknown
bed type unknown
Orbitz

$220/night

$220 totalOrbitz
bed type unknown
bed type unknown
DERBYSOFTDIRECT

$250/night

$250 totalDERBYSOFTDIRECT

Amenities at Westgate Smoky Mountain Resort & Spa

  • Outdoor pool
  • Indoor pool
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Business center
  • TV
  • Cable or satellite TV

Kitchen

  • Blender
  • Dishwasher
  • Oven
  • Dishes
  • Microwave
  • Ice maker
  • Kettle
  • Toaster
  • Refrigerator
  • Coffee machine
  • Dining area
  • Kitchen

Basics

  • Free Wi-Fi
  • Internet
  • Linens
  • Towels
  • Soap and Shampoo Provided
  • Fire extinguisher
  • Central heating
  • Smoke alarms
  • Air-conditioned

Services and conveniences

  • ATM on-site
  • Business center
  • Concierge service
  • Meeting/Banquet facilities
  • Room service
  • Express check-out
  • 24hr front desk

Pool and spa

  • Massage
  • Spa
  • Indoor pool
  • Outdoor pool
  • Sauna

Laundry

  • Laundry facilities
  • Laundry service
  • Clothes dryer
  • Iron and ironing board
  • Washing machine

Accessibility and suitability

  • Increased accessibility
  • Elevator
  • No smoking
  • Pets not allowed

General

  • Fireplace
  • Living room
  • Telephone
  • Storage available

Health and safety

  • Deadbolt locks
  • Carbon monoxide detector
  • Safe
  • Disinfection of high-touch surfaces

Media and entertainment

  • Cable or satellite TV
  • TV
  • DVD player

Outdoor

  • Beach towels
  • Grill
  • Balcony

Dining

  • Restaurant
  • Bar/Lounge
  • Dining table

Things to do

  • Gift shop
  • Game room
  • Pool table

Bathroom

  • Hairdryer
  • Toilet paper

Family friendly

  • Kid-friendly
  • Playground

Parking and transportation

  • Parking

Fitness

  • Fitness room

Reviews of Westgate Smoky Mountain Resort & Spa

6.1
OkayBased on 25 verified guest reviews
6.8Couples
9.3Friends
5.0Families

Pros +
Cons -

Traveler type:
Time of Year:
Show reviews that mention
Traveler rating:
Sort by:
Newest first
D
8.0 Great
Pros:Location
Cons:Nicer staff , the tv was old , the control on one tv didn’t work, no coffee, ugly blankets for a cold place . The transportation within the resort was bad had to walk everywhere . The restaurants be available.the pools where outdoors, not really a resort for winter , not coming back we hated it specially for the price , other places do so much better. Train your employees to be nice and helpful.
A
4.5 Mediocre
Cons:Mattress very uncomfortable very small pillows bartender at pool SUCKED no snacks or food at upper pool toilet ran if didnt play with handle forgot a item in room called to go back and get item was not found by housekeeping and it was a large body pillow alot of noise above us in other room after midnight like children running jumping alot of construction on property check out 10 am too early in my opinion for price we paid will not EVER GO BACK !!!!!!
A
10.0 Excellent
Pros:Property is well maintained and the staff are very courteous. Plenty of onsite activities every day to keep you busy. Minutes away from Gaylinburg and Pidgeon Forge
A
4.0 Mediocre
Pros:The mountains
Cons:Air conditioner broke two times spilling water on the floor, and they never brought us toilet paper after two days of calling.
A
2.0 Bad
Pros:Nothing
Cons:Everything
A
2.0 Bad
Pros:The scenery near the resort
Cons:The rooms, the prices. For a resort, you would assume that at least WIFI was inclusive in the room charge. Nope, it was not. They also try to get you to think that you won something at checking. It was thein 4 hr "come see why it's so good to be an owner" routine. That was the only time any kind of complimentary breakfast was mentioned!
A
8.0 Great
Pros:The staff and accommodations were excellent.
Cons:I think for the cost to stay there, the water park and other amenities should be included.
A
4.2 Mediocre
Pros:Not much
Cons:No TV ...had to wait 20 mins for shuttle to come when they had 50 golf carts with 6 seats in them pass you by no parking there should be at least 1 parking space per room or villa for 500 for 2 nights water park should be included not an extra 82 dollars next time we will stay at Wilderness of the Smokies
J
10.0 Excellent
Pros:Staff was courteous and friendly, the room had every thing you could possibly need I couldn't believe it was a studio room.
Cons:That I couldn't stay longer.
A
5.1 Passable
Pros:Rooms were nice and clean.
Cons:Main attraction at the waterpark was closed. The playground was also closed. We have two young children and we wanted to stay here because of the amenities but because they were closed we had to search out other things to do.

Location

915 Westgate Resort Road, Gatlinburg, TN 37738

What's nearby

  • Hillbilly Golf0.9 mi
  • Sweet Fanny Adams Theatre1.2 mi
  • Ripley's Aquarium of the Smokies1.2 mi
  • Mysterious Mansion1.3 mi
  • Cooter's Place1.3 mi
  • Guinness World Records Museum1.3 mi
  • Rafting in the Smokies1.4 mi
  • Gatlinburg Sky Lift1.4 mi
  • Ripley's Believe It Or Not Museum1.4 mi
  • Gatlinburg Space Needle and Family Fun Center1.4 mi
  • Star Cars Museum1.5 mi
  • Gatlinburg Ziplines1.5 mi

Policies

Check-in/Check-out

Check in anytime after 4:00 PM, check out anytime before 10:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

FAQs when booking at Westgate Smoky Mountain Resort & Spa

  • All of the accommodation at Westgate Smoky Mountain includes a kitchenette or full kitchen, so guests can prepare their own meals in the comfort of their villas. The Smoky Mountain Marketplace, located opposite Wild Bear Falls water park, has a wide range of groceries and freshly-baked goods for sale. Guests can also order groceries from the Smoky Mountain Marketplace and have it delivered directly to their villas or cabins. This can even be done in advance so your villa is stocked when you arrive. A variety of lunch specials, sandwiches, snacks and souvenirs can be purchased at the marketplace, which also serves Starbucks coffee. If you’re not in the mood for cooking, the Roaring Fork serves friendly-family meals including burgers, pizzas, and salads.

  • The Serenity Spa at Westgate Smoky Mountain offers over 50 different treatments and a number of special spa packages. The Signature Escape features 5h of spa treatments, including a signature massage, facial, manicure, and pedicure. The Fountain of Youth package includes a Swedish massage, oxygen facial, and paraffin treatment to leave your hands and feet soft and smooth. If you want to book a massage for two, the Time Together package includes two Swedish massages, a European facial, and a gentleman’s facial. The spa also offers a range of manicures, pedicures, and facials for children and teenagers.

  • A wide range of activities for children and adults are possible at Westgate Smoky Mountain Resort Spa. The Activities Center is located on the first floor of the Wild Bear Falls water park, which is open from 10:00 am to 5:00 pm. Activities range from arts and crafts and scavenger hunts to water aerobics, movie nights, bingo, and tribute bands in the evenings.

  • Westgate Smoky Mountain Resort Spa has a number of accessible suites to accommodate guests with mobility issues or in wheelchairs. Guests can select the accessible Studio Villa that sleeps four and has its own kitchenette or a one-bedroom villa, which has a full kitchen, separate living area, king bed and queen sleeper sofa, and 546 sq ft of space. Accessible amenities include a walk-in shower or a shower/tub with handrails, adjustable shower head, as well as a lowered countertop and sink for easy access.

  • If you're traveling with a group or family, make your stay even more memorable with the special offers KAYAK provides for the Westgate Smoky Mountain Resort & Spa. Some of these deals include free self parking and discounts on villas that sleep 4 people with queen and double sofa beds.

  • Westgate Smoky Mountain Resort & Spa is located at 915 Westgate Resort Road, 1.2 miles from the center of Gatlinburg. Hillbilly Golf is the closest landmark to Westgate Smoky Mountain Resort & Spa.

  • Check-in time is 4:00 PM and check-out time is 10:00 AM at Westgate Smoky Mountain Resort & Spa.

  • Yes, Westgate Smoky Mountain Resort & Spa offers free Wi-Fi.

  • Westgate Smoky Mountain Resort & Spa is 27 miles from Knoxville McGhee Tyson. Westgate Smoky Mountain Resort & Spa is 58.6 miles from Asheville Regional.

  • No, pets are not allowed at Westgate Smoky Mountain Resort & Spa.

  • Yes, Westgate Smoky Mountain Resort & Spa has a pool onsite.

Nearby hotels and places to stay

Good to know

Value for money

5.7

Distance to city center

1.2 mi

Location rating

7.0

Nearest Airport

Knoxville McGhee Tyson

Distance to airport

27.0 mi