Overview

Westgate Smoky Mountain Resort & Spa

915 Westgate Resort Road, Gatlinburg, TN 37738, United States
+1 865 430 4800

$125+

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Rates

Overall guest ratings

7.5/10 Good
Based on 2,254 reviews
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Review highlights

  • 6.8
  • 6.5
  • 4.8
  • 4.7

Good to know

  • Great view

Nearby

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    About

    With a stay at Westgate Smoky Mountain Resort & Spa in Gatlinburg (Sugarlands Visitor Center Great Smoky), you'll be convenient to Old Town Gem Mine and Ripley's Aquarium of the Smokies. This family-friendly resort is within close proximity of Herbert Holt Park and Ripley's Davy Crockett Mini Golf.

    Rooms

    Make yourself at home in one of the 765 guestrooms featuring refrigerators and microwaves. Cable programming and DVD players are provided for your entertainment, while wireless Internet access (surcharge) keeps you connected. Conveniences include phones, as well as safes and desks.

    Amenities

    Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, 4 spa tubs, and a water park (surcharge). Additional amenities include an arcade/game room, gift shops/newsstands, and wedding services. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

    Dining

    Grab a bite to eat at the resort's restaurant, which features a bar, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Breakfast is available for a fee.

    Business, Other Amenities

    Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Gatlinburg? This resort has facilities measuring 1008 square feet (91 square meters), including a meeting room. Free self parking is available onsite.

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    Amenities

    • Wi-Fi
    • Fitness center
    • Pets allowed on request. Charges may apply.
    • Meeting/Banquet facilities
    • ATM on-site
    • Business center
    • Concierge service
    • Spa
    • Hot tub
    • Indoor pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Cribs available
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Room service
    • Child pool
    • Express check out
    • Safe
    • Sauna
    • Free parking
    • Storage available
    • Wedding services
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    Map

    Map

    Photos

    Photos

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    Reviews

    Guest reviews

    Overall Rating

    7.5 Good
    Based on 2,254 reviews
    • 6.8 "Service is ok."
    • 6.5 "Location is acceptable."
    • 6.3 "Average amenities."
    • 6.0 "Breakfast is mediocre."
    • 5.9 "Rooms are ok."
    • 4.8 "Value below average."
    • 4.7 "Bar is not good."
    • 4.7 "Disappointing food."
    • 4.4 "Not very comfortable."
    • 2.3 "Disappointing internet connection."
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    Overall Rating

    7.9 Good
    Based on 766 reviews
    • 6.8 "Service is ok."
      5.7 "Only 57% thought the service was professional."
    • 6.1 "Location is acceptable."
    • 6.0 "Breakfast is mediocre."
    • 5.5 "Rooms are ok."
      5.4 "Beds were acceptable for 54%."
      6.8 "Only 68% said rooms were clean enough."
    • 4.8 "Value below average."
      4.2 "58% thought it was overpriced."
    • 4.6 "Not very comfortable."
      4.9 "51% said rooms were small."
      2.9 "71% thought it was too noisy."
    • 4.3 "Bar is not good."
    • 4.3 "Disappointing food."
    • 2.1 "Disappointing internet connection."
      0.2 "98% said the wifi quality was bad."
      4.2 "58% thought it was overpriced."
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    Overall Rating

    7.7 Good
    Based on 1,465 reviews
    • 6.8 "Service is ok."
      6.4 "Only 64% thought the service was professional."
    • 6.4 "Location is acceptable."
    • 6.1 "Average amenities."
      6.6 "66% found the grounds not bad."
      5.7 "57% thought the building was acceptable."
    • 5.9 "Breakfast is mediocre."
      6.8 "Breakfast prices were ok, according to 68%."
    • 5.6 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
      5.9 "59% thought the cleanliness of the hotel was average."
      5.4 "Cleanliness of the bathroom was average, said 54%."
    • 5.0 "Rooms are ok."
      3.7 "63% complained about the bathroom."
      0.7 "93% thought they were poorly maintained."
      5.0 "Beds were acceptable for 50%."
      4.5 "55% said rooms were small."
      2.6 "74% were disappointed with the minibar."
      2.7 "73% found problems with the furniture."
      3.5 "65% had problems with the shower."
      1.8 "82% thought the tv was sub-standard."
    • 4.2 "Disappointing food."
      4.3 "The price was too high for 57%."
    • 4.1 "Value below average."
      4.3 "57% thought it was overpriced."
      4.3 "The price was too high for 57%."
    • 3.4 "Not very comfortable."
      5.0 "Beds were acceptable for 50%."
      4.5 "55% said rooms were small."
      2.2 "78% thought it was too noisy."
    • 2.4 "Disappointing internet connection."
      4.3 "57% thought it was overpriced."
      0.2 "98% said the wifi quality was bad."
    View all review categories

    Overall Rating

    6.5 Good
    Based on 22 reviews
    • 6.7 "Service is ok."
    • 5.9 "Rooms are ok."
    • 4.3 "Not very comfortable."
    Good to know
    "Great view"
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