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Complimentary drinks upon check-in, friendly staff, breakfast, large room No air-conditioning in our room, had to open windows and could hear bells and people on the street talking as the room was right above main entrance. Don't book room 108 in hot weather.
The facilities and restuarant in particular were first class location was a bit out of town
Travelling back from Italy the location of this hotel (near motorway) was ideal
funny Bowling alley; nice breakfast
It's ok The breakfast room is dark and depressing. The breakfast bacon was soggy and cold two days in the row. There was no Strawberry Jam
The staff was very friendly and always tried to help. The hotel is very nice, clean and we had a very good time during our stay. The breakfast was ok but there were problems using the juice machine, as everybody used it, then it did not work and was imposible to drink fresh orange juice.
Resturant and bar in the hotel very good
Everything was good, I make emphasis on the staff.
I was very pleased with my choice of hotel and enjoyed the stay there. The hotel turned out to be very close to where I was conducting my business and easy to locate if you follow the road signs to the Exhibition Hall. Everything was fine.
The children liked the pool.
it is a nice place
they made us feel very welcome
the quietness and the free WLAN there was nothing special
good location and very good breakfast
free breakfast buffet no
gentili, camera pulita, internet gratis, vicino al centro storico The bedroom window overlooking a corridor crossing
quiet site no air conditioning
Cleanliness, location, breakfast
The hotel is conveniently located for visiting Strasbourg if one is driving a car. The room was quite spaceous and comfortable. The cockroach greeted us on the toilet seat as we entered the room. No bath, only tiny shower cabin in that 4 star hotel. The room we had was in the basement, maybe that was the reason why a heavy smoke (from smoking people outside or in the floors upstairs or from some other source) entered our room at night through the window. However, the room price takes all that into account.
close to railway station
Very friendly staff, modern and nice lounge bar, perfect room with nice small balcony, beautifull area between the wine makers, good parking. There are 3 different restaurants in the hotel but due to the holiday season only one was open. This restaurant served typical german dishes, good but a bit too expensive in my opinion.
Our stay at the hotel was relaxing and problem free. The service was excellent, everybody was friendly and helpful.
Beautiful hotel; friendly, english-speaking staff; room/beds/bathroom new and very clean; Safe, well-lighted parking. Be sure to eat dinner in the restaurant and include breakfast with your room. We had a great stay;plan to return; telling our friends.
Excellent accommodation. Booked a double bedroom an given luxury suite. Good restaurant and wery friendly staff. Quiet location.
Beautiful exterior and interior, lovely large room-extremely clean! Gorgeous location, comfortable beds, nice breakfast and delicious suppers at the restaurant. A friendly staff, traditional ambiance, and a very pleasant stay, highly recommended. Hotel/Room guide and comment form not avaliable in English. Breakfast room a little difficult to locate.
Modern, spacious rooms. Excellent, friendly service. Superb cuisine.
Location was excellent for our purposes, hotel was clean and reasonably comfortable. No noise. Friendly service We had some difficullties in the restaurant to be understood!
Excellent hotel, Good sized rooms,Excellent Menu for evening meal. Good breakfast spread. Ideal stop over when heading South or returning North.
We stayed 4 nights and ate in the restaurant every evening. The food was fantastic, I would recommend the saddle of lamb but everything we ate was good. Good variety at the breakfast buffet and eggs cooked to order. Spacious room and bathroom and great decor throughout the hotel. Friendly welcome and had a great stay. Pillows! I like ones that provide a bit of support, not fluff up about your ears. This can be a common problem in Europe.
The hotel has good location, lovely and delicious restaurant. We got nice and big room, very clean and confortable. The staff was friendly and helpful.
Spacious and nicely decorated rooms, fresh and varied breakfast; friendly and helpful staff; lovely and quiet surrounding; nearby small and very beautiful old town Gengenbach.
Staff very helpful at all times, central location, good variety of food at breakfast. Large room, clean towels each day. can be a little noisy if room is at front of hotel and have windows open
The breakfast was magnificent! No pictures on the walls gave it a rather bleak feeling
Staff was very friendly. Service was efficient. Location was very convenient to railroad station. Breakfast was excellent. Unfortunately the hotel is not airconditioned. Therefore, during hot weather, the rooms get a bit uncomfortable.
The room itself was nice and clean. The lobby, lift, and hallways need some updating.
Small hotel within walking distance of railway station. Staff friendly. Breakfast - very good.
Proximity to the railroad station. Itr was reasonably priced, clean and comfortable.
Nice and sunny room, very good location (5 mins from the train station) and the best breakfast I've seen in a long time.
Lovely buffet breakfast with great choice of food. Very quiet of a night. Close to town centre and railway station.
Friendliness and helpfulness
the efficiency and friendliness of the staff, the quality of the breakfast and the garaging facility. in the absence of a lounge, I should have welcomed the provision of an easy chair in the bedroom.
Central position Noise walking on the room floor
The staff was very friendly and very helpful. the cleanliness of the hotel was outstanding and the overall price ws great.
Good sized, quiet room. Good choice of hot and cold food for buffet breakfast. Parking limited to approx 10 spaces.
Free Internet, big room, good service, easy and free parking
Breakfast was ok. Old hotel, no a/c, Bad neighborhood
food, staff, comfortable accommodation...
the restaurant was closed
Very large clean and nice room with an awesome breakfast buffet Water pressure from the shower was extremely low
Location was excellent, close to the Market Square Items such as soap etc were not replaced each day
the old house 100 years old and the boss, not so old. Very kind. no
Good clean hotel Could hear the people walking around above us late in the night. manager smoked downstairs and the smoke would come upstairs into the hall by our room
The breakfast, especially the service and the range of food, was amazing and worth the stay itself. Free internet service was warmly welcomed. Proprietors are kind are friendly.
our host was very helpful and the breakfast had yoghurt
Good breakfirst, good parking No
As on my previous visit, it was comfortable, orderly, well-run & provided a first class breakfast. Whilst not a large hotel, everything is to an excellent standard for its type and is exactly the sort of hotel I try to use on my approx. monthly visits to Germany and Austria.
Helpful staff, excellent breakfast, clean and comfortable room, free parking and well located to the areas we wanted to visit Very noisy construction work across the road which even the double glazing failed to keep out at 7am
The friendly and helpful staff.The breakfast spread was wonderful, the room clean and comfortable, and the ambience calm and welcoming.
Spacious rooms. Clean. Quiet. Excellent breakfast included in the rate.
The room was large and the breakfast was extremely good.
nice authentic family hotel convenient with a lot of charm long wait in restaurant
Perfect family suite with plenty of space, extra bedroom for children or parents and good size bathroom although abit dark. Good parking A good breakfast with fresh produce, alittle attention could be made to keep fruit flies from the fresh fruit by covering.
The hotels position within the town is excellent and the staff in the restaurant completely made up for our lack of the German language! We stayed in the family room (two bedrooms) which worked out very well for my wife and I and two children.
The location right on the city square was great. The rooms were lovely. The owners are excellent. The breakfast was the best one of our trip. This hotel should get more publicity than it does. Covered parking within the hotel property was very nice to have. The only problem is finding the place, because it's within a pedestrian area surrounded by one-way narrow streets.
Nice people, clean large rooms, breakfast is exellent. The city has some nice shops.
Friendly service, great breakfast, nice historic building and great old town location
Overall service, Historic, quaint, Character & atmosphere. Large room with modern facilities plus wi-fi Free.
We may have been lucky, but we were allocated a huge suite of rooms at the price of two cheap rooms. The staff were friendly and relaxed from the check-in onwards. The facilities were excellent for the price. The food was good, and the service was friendly and good. The location, being in the Black Forest, was also good. Limited menu might get boring soon - though there are daily changes; a little out of the town centre, although this meant it was quiet at night.
Very comfortable room for 3 peaople. Located in a residential area, very nice after staying in 3 weeks of cities and tourist areas. Good breakfast. The staff was fabulous. Did whatever they could to make the stay pleasant. We actually stayed in a guest house locate about 1 1/2 blocks from the hotel. Really was not a big deal, just a surprise. No lift
The friendliness of the staff, the luxurious breakfast buffet and the spacious room make this hotel really an excellent choice for the family trip in the Black Forest The only minor thing is maybe the restaurant. It is good, but a bit slow.
The staff Nothing
I liked very much the friendliness and service oriented nature of the staff. The rooms were clean, good size, quiet location with great air. The restaurant was very good as well.
nice place, calm, friendly welcome, good family food. We stayed there already 3 years ago but will come back again in the future. I should say no.
Smoothness of the operation. One of the beds where making a lot of noise.
Very welcoming; lovely village location; first rate room. Both breakfast and evening meal were excellent. Service for first evening meal was a little slow.
Great staff, comfortable room.
service,food,staff,the view and the area very calme