Novotel Genova City, Genoa Hotels from $57

Guest reviews

Based on 1,865 reviews

Service

8.2 "Great service."

9.1 "91% found the staff to be very friendly."

8.2 "82% said the reception staff was great."

7.9 "79% thought the service was very professional."
Breakfast

7.4 "Good breakfast."
Location

7.0 "Good location."

6.4 "Average proximity to the city centre, said 64%."
WiFi

6.1 "Internet is average."

5.7 "57% thought the wifi quality was ok."
Comfort

5.9 "Average comfort."

5.9 "Beds were acceptable for 59%."

6.4 "64% thought the bathroom was big enough."
Amenities

4.5 "Bad amenities."

4.5 "55% thought the building wasn't nice."

1.4 "86% complained about the elevator."

3.8 "62% thought the facilities needed updating."

4.0 "60% found the grounds unpleasant."
Vibe

4.2 "Vibe wasn't good."

2.0 "80% criticized the unstylish hotel."
Wellness Area

4.0 "Wellness & sports facilities were not very nice."
Pool

3.7 "Pool is below average."
Value for money

3.5 "Value below average."

4.2 "58% said the breakfast was too expensive."

1.4 "The price was too high for 86%."

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Based on 708 reviews

Service

8.3 "Great service."

9.3 "93% found the staff to be very friendly."

8.1 "81% thought the service was very professional."

8.0 "80% said the reception staff was great."
Bar and Beverages

7.9 "Good bar."
Location

7.0 "Good location."

6.5 "Average proximity to the city centre, said 65%."
Breakfast

6.8 "Breakfast is mediocre."
WiFi

5.7 "Internet is average."

5.1 "51% thought the wifi quality was ok."
Cleanliness

4.9 "Not very clean."

4.6 "54% said rooms were dirty."

1.8 "82% said the bathroom was dirty."
Room

4.5 "Rooms are not good."

2.2 "78% complained about the bathroom."

4.6 "54% said rooms were dirty."

0.8 "92% thought they were poorly maintained."

1.9 "For 81%, the rooms looked old."

3.4 "66% had problems with the shower."

1.8 "82% said the bathroom was dirty."

3.2 "68% found problems with the furniture."

0.8 "92% thought the tv was sub-standard."
Amenities

4.4 "Bad amenities."

4.4 "56% thought the building wasn't nice."
Vibe

3.9 "Vibe wasn't good."

2.0 "80% criticized the unstylish hotel."
Pool

3.4 "Pool is below average."

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Based on 876 reviews

Service

7.7 "Good service."

9.0 "90% found the staff to be very friendly."

8.0 "80% said the reception staff was great."

7.4 "74% thought the service was very professional."
Breakfast

7.2 "Good breakfast."
Location

7.0 "Good location."

6.7 "Average proximity to the city centre, said 67%."
WiFi

6.5 "Internet is average."

6.1 "61% thought the wifi quality was ok."
Cleanliness

5.7 "Average cleanliness."

5.7 "Only 57% said rooms were clean enough."

6.4 "64% thought the cleanliness of the hotel was average."
Comfort

5.6 "Average comfort."

5.6 "Beds were acceptable for 56%."

6.7 "For only 67%, the noise level was all right."
Vibe

4.2 "Vibe wasn't good."

2.1 "79% criticized the unstylish hotel."
Amenities

4.0 "Bad amenities."

4.0 "60% thought the building wasn't nice."

1.2 "88% complained about the elevator."
Pool

3.8 "Pool is below average."
Value for money

3.8 "Value below average."

1.4 "The price was too high for 86%."

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Based on 18 reviews

Based on 261 reviews

Service

8.2 "Great service."

9.2 "92% found the staff to be very friendly."

8.0 "80% thought the service was very professional."
Location

7.1 "Good location."
Breakfast

7.0 "Good breakfast."
Comfort

6.2 "Average comfort."

5.9 "Beds were acceptable for 59%."

6.8 "For only 68%, the noise level was all right."
WiFi

6.0 "Internet is average."

5.6 "56% thought the wifi quality was ok."
Cleanliness

4.8 "Not very clean."

4.8 "52% said rooms were dirty."
Food

4.8 "Disappointing food."

4.2 "For 58%, the dining experience was not enjoyable."
Amenities

4.2 "Bad amenities."

4.3 "57% thought the building wasn't nice."
Vibe

4.1 "Vibe wasn't good."

1.8 "82% criticized the unstylish hotel."
Value for money

3.1 "Terrible value."