Excellence service! Very strategic location! Very friendly staff! Good cleanliness!
5 stars
The Prestige Hotel Penang
Photos of The Prestige Hotel Penang
Overview
Luxury hotel with a full-service spa and a fitness center A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a rooftop terrace are onsite. Housekeeping is available on request. The Prestige Hotel Penang offers 162 accommodations with minibars and laptop-compatible safes. Smart televisions are featured in guestrooms. Bathrooms include showers, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is offered daily and irons/ironing boards can be requested. Housekeeping is provided on request. Recreational amenities at the hotel include an outdoor pool and a fitness center.
Amenities at The Prestige Hotel Penang
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Body soap
- Air-conditioned
- Conditioner
Bathroom
- Shower
- Shower cap
- Bidet
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Bathrobe
- Private bathroom
General
- Executive lounge access
- Family rooms
- Seating area
- Slippers
- Interconnected room(s) available
- Sofa
- Telephone
- Carpeted
- Storage available
Accessibility and suitability
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Hypoallergenic pillow
- No smoking
- Upper floors accessible by elevator
Dining
- Electric kettle
- Minibar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Kettle
- Food can be delivered to guest accommodation
- Coffee machine
Services and conveniences
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Key card access
- Bottle of water
- 24hr front desk
Pool and spa
- Spa and wellness center
- Saltwater pool
- Massage
- Outdoor pool
- Pool with a view
Laundry
- Laundry facilities
- Iron and ironing board
- Tumble dryer
Parking and transportation
- Free parking
- Private parking
Media and entertainment
- Flat-screen TV
- TV
Bedroom
- Socket near the bed
- Alarm clock
Workspace
- Desk
Health and safety
- Daily housekeeping
Family friendly
- Cribs available
Fitness
- Fitness center
Reviews of The Prestige Hotel Penang
9.0
Wonderful
1984 verified ratings
Wonderful
1392
Very good
342
Good
125
Okay
56
Fair
26
Mediocre
16
Poor
27
Summary of reviews
Guests say
Guests appreciated the hotel's great location, cleanliness, and friendly service. Many reviews highlighted the modern and well-maintained facilities, including the rooftop pool and spacious rooms. However, some guests experienced issues with check-in delays and noise disturbances.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.9 out of 10
791 reviews
9.2 out of 10
806 reviews
10 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers tastefully decorated and nicely designed rooms, a modern and bright ambiance, and an excellent selection of complimentary movies. Additionally, the hotel provides an infinity pool with stunning views of the sea and an executive lounge access.
Is the hotel's food quality satisfactory?
While some guests found the breakfast to be disappointing, there are numerous nearby cafes and food places to explore. The hotel also offers a restaurant with a good selection of food and the option for food to be delivered to guest accommodation.
How is the cleanliness of the hotel?
Guests have praised the clean and spacious rooms, but some have noted minor cleanliness issues such as crumbs remaining on the table and hair on the bathroom floor after cleaning. The hotel also provides daily housekeeping and enhanced cleaning for the safety and comfort of guests.
What can guests expect from the hotel's customer service?
The hotel is known for its friendly and helpful staff, with service staff being extremely friendly, prompt, and proactive. The staff are attentive to guests' needs and provide excellent service, making the experience very positive.
Is parking available at the hotel?
The hotel offers free parking and private parking for the convenience of guests, ensuring easy access for those traveling by car.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned the spectacular views from the rooms, especially those with a balcony facing the fountain.
Explore Nearby Attractions
The hotel is conveniently located near various attractions such as Pinang Peranakan Mansion, Little India, and Sri Mariamman Temple, making it easy to explore the cultural hotspot of Penang.
Consider Loft Rooms
Guests appreciated the spacious and well-designed loft rooms, providing a comfortable and unique accommodation experience.
Take Advantage of Complimentary Services
The hotel offers complimentary drinks and snacks in the room, providing a thoughtful touch to enhance the guest experience.
Check Soundproofing
Some guests noted that the soundproofing of the rooms could be improved, so it may be beneficial to inquire about quieter room options.
Enjoy the Infinity Pool
Guests praised the infinity pool with its stunning sea view, making it a perfect spot to relax and unwind.
Request Pillow Selection
Although not available through the TV menu, guests can request a pillow selection from housekeeping for a customized comfort experience.
Explore Dining Options
While the hotel's breakfast received mixed feedback, guests recommended trying the different cafes located on the hotel's ground floor and exploring nearby dining options in the area.
Take Advantage of Strategic Location
The hotel's strategic location allows for easy access to Penang's cultural hotspots and various eateries, providing a convenient and immersive experience.
Consider Service Recovery
In the event of any issues, the hotel's management has shown a commitment to service recovery, ensuring that guests have a positive experience.
Location
8 Gat Lebuh Gereja, George Town 10300
What's nearby
- Pinang Peranakan Mansion149 yd
- Penang Ferry Terminal422 yd
- Arulmigu Sri Mahamariamman Temple435 yd
- Penang Jetty0.3 mi
- Fort Cornwallis0.3 mi
- Batik Painting Museum Penang0.3 mi
- Penang City Hall0.4 mi
- Khoo Kongsi Temple0.4 mi
- Cheong Fatt Tze Mansion0.6 mi
- KOMTAR Tower0.9 mi
- Stadium Bandaraya Pulau Pinang1.9 mi
- Gurney Drive2.4 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about The Prestige Hotel Penang
Low season | August |
|---|---|
High season | November |
Average price (weeknight) | $143 |
Average price (weekend night) | $149 |
When to book a room at The Prestige Hotel Penang
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at The Prestige Hotel Penang
FAQs when booking at The Prestige Hotel Penang
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in George TownGood to know
Value for money | 8.6 |
|---|---|
Distance to city center | 0.6 mi |
Nearest Airport | Penang Intl |
Distance to airport | 9.4 mi |
Everything you need to know for your stay in George Town
Complete your trip
Popular destinations