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Very familiar. Quiet.
The room was exelent - facilities, bath, view (on the river) balcony - everything. Located near the road but with closed windows compytelly quiet. With open windows you can hear the river wather. Staff - very freandly - we were odered hot drink the minute we entered the hotel - 10
fine hotel, good service
warm welcome from enthusiastic owner. Clean modern well furnished rooms. Good breakfast. Location close to centre of Gerlos with beautiful walking routes closeby.
What a gem this place was!! The owners were very friendly and accommodating. The hotel was beautifully decorated and immaculate. Felt like a 5 star hotel with the robes,slippers, fruit and water in our room. Breakfast was delicious.
the rooms are very big ( we stayed in rooms 8 and 9) the bathroom is on the small side and a bit dated. But if you take the price into consideration it will be very hard to find better value for money.
Nice room, friendly staff. Got the extra bed without reminding. Free parking near the hotel. I would suggest to implement free WiFi - nowadays it is standard.
very very friendly and welcoming
We received a very warm welcome and an excellent (newly refurbished) room. The breakfast was good, the communal computer was a real plus and the sauna was clean and well maintained (although very small).
Very nice wellness area. Very frindly staff (family managed). Good kithcen. You can ski directly to the hotel. No minibar in the rooms. Bathroom std could be improved (it's nice but below 4 stars std). Clear info about type of bed in the room missing at booking (I had two beds when expecting one king size..)
The breakfast buffet is okay and dinner is delicious. The rooms are much too small for this standard and so is the bathroom (you can not avoid creating puddles of water in there after a shower because there is no "shower-curtain"!). Too pricy compared with what you get. No extra towels for the wellness facilities!
Good food, good staff The bath could have benefitted from a shower curtain to make the wall mounted shower useable. As usual with Austrian hotels the wine prices are over the top for £ to Euro conversion.