Guest reviews
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All Reviews
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Overall Rating
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9.4 "World class service."9.8 "98% found the
staff to be very friendly ." 9.3 "93% said thereception staff was great ." 9.4 "94% thought theservice was very professional ." 7.8 "78% found therestaurant service to be one of the best ." 7.2 "Lovely bar service , according to 72%." 10.0 "100% said theconcierge service was amazing ." -
8.8 "Location is great."8.9 "
City centre within easy reach , said 89%." 9.8 "98%liked the proximity to shopping ." 9.1 "Easily accessible by car , said 91%." 10.0 "100% thought it waseasy to get to the train station ." 10.0 "100%liked the proximity to sightseeing ." 10.0 "Near to public transport , according to 100%." 8.9 "89%enjoyed the restaurants & bars nearby ." -
7.7 "Good breakfast."
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5.8 "Rooms are ok."6.6 "Only 66% said
rooms were clean enough ." 6.8 "68% thought thebathroom was big enough ." -
5.5 "Pool is mediocre."
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4.8 "Vibe wasn't good."1.2 "88%
criticized the unstylish hotel ." 3.2 "68%didn't like the unstylish hotel ." -
4.4 "Internet is poor."4.3 "57% said the
wifi quality was bad ." 4.4 "56% thought it wasoverpriced ." -
4.2 "Value below average."4.4 "56% thought it was
overpriced ." 3.1 "69% said thebreakfast was too expensive ." 3.2 "Theprice was too high for 68%." 2.9 "71% saidbeverages were too expensive ."
Overall Rating
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9.3 "World class service."9.8 "98% found the
staff to be very friendly ." 9.4 "94% said thereception staff was great ." 9.4 "94% thought theservice was very professional ." 7.9 "79% found therestaurant service to be one of the best ." 7.7 "Lovely bar service , according to 77%." -
9.1 "Terrific location."8.9 "
City centre within easy reach , said 89%." 9.6 "96%liked the proximity to shopping ." 8.8 "Easily accessible by car , said 88%." 10.0 "100% thought it waseasy to get to the train station ." 10.0 "100%liked the proximity to sightseeing ." -
7.3 "Good breakfast."
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6.1 "Rooms are ok."6.9 "Only 69% said
rooms were clean enough ." 6.7 "67% thought thebathroom was big enough ." -
5.2 "Pool is mediocre."
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4.8 "Vibe wasn't good."1.0 "90%
criticized the unstylish hotel ." 3.5 "65%didn't like the unstylish hotel ." -
4.7 "Internet is poor."4.6 "54% thought it was
overpriced ." -
4.0 "Value below average."4.6 "54% thought it was
overpriced ." 2.6 "74% said thebreakfast was too expensive ." 3.1 "Theprice was too high for 69%."
Overall Rating
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9.2 "World class service."9.7 "97% found the
staff to be very friendly ." 9.2 "92% said thereception staff was great ." 9.1 "91% thought theservice was very professional ." 7.9 "79% found therestaurant service to be one of the best ." -
8.7 "Location is great."9.1 "
City centre within easy reach , said 91%." 9.8 "98%liked the proximity to shopping ." -
7.9 "Good breakfast."
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5.9 "Pool is mediocre."
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5.7 "Rooms are ok."7.0 "70% said the
beds were comfortable ." 6.8 "Only 68% saidrooms were clean enough ." -
5.0 "Vibe was decent."1.0 "90%
criticized the unstylish hotel ." 3.2 "68%didn't like the unstylish hotel ." -
4.5 "Internet is poor."4.5 "55% thought it was
overpriced ." 4.4 "56% said thewifi quality was bad ." -
4.3 "Value below average."4.5 "55% thought it was
overpriced ." 2.8 "72% said thebreakfast was too expensive ." 3.4 "Theprice was too high for 66%."
Overall Rating
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9.4 "World class service."9.7 "97% found the
staff to be very friendly ." -
9.0 "Terrific location."
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8.0 "Very nice wellness & sports facilities."
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6.1 "Rooms are ok."
Overall Rating
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9.1 "World class service."9.6 "96% found the
staff to be very friendly ." 9.2 "92% said thereception staff was great ." -
8.4 "Location is great."
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7.7 "Wellness & sports facilities were pleasant enough."
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7.6 "Good breakfast."
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6.6 "Average comfort."6.9 "
Beds were acceptable for 69%." -
5.9 "Average amenities."6.0 "60% thought the
building was acceptable ." -
5.4 "Pool is mediocre."
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4.5 "Vibe wasn't good."1.2 "88%
criticized the unstylish hotel ." -
4.5 "Internet is poor."4.5 "55% thought it was
overpriced ." 4.3 "57% said thewifi quality was bad ." -
4.2 "Value below average."4.5 "55% thought it was
overpriced ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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6.0review from
Location Black water every time you turn the hot water on in the sink or tub. Had to let it run clear, but is was a shocker when you saw it. No refrigerator in the room, so we had to throw out $30 worth of cheese and cold cuts. No coffee make in the room, only a hot water kettle and instant coffee.
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8.0review from
The hotel was very clean and the Staff were exceptional - nothing was a problem for them and they were always friendly, courteous and helpful. None
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6.3review from
it is very comfortable and very convient to the train and the city centre the carpets are a little shabby
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7.3review from
Excellent location and although not the cheapest it still offered excellent value and the rooms were very comfortable and tastefully decorated all was first class
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6.3review from
Beds were extremely comfortable It was a long way to walk to my room
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5.7review from
Good breakfast, very nice and modern gym.Swimmingpool is a plus even though a bit worn and shabby. Small room, no refrigerator in room, not much storage place for your clothes. According to hotel policy at booking.com extra beds where available for children or adults, but that showed to be wrong. Maximum two adults per room was the answer I got when I contacted the hotel to get a confirmation of my booking (but they fixed it for us anyway). We also got a hotel restaurant bill on our room even though we didn't eat there. Despite the fact that we reported it to the reception right away and they promised to fix it they didn't do it. They also messed up the tray fee for breakfast on the room, but we managed to sort everything out at checkout.
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8.0review from
Excellent service Room was lovley great way to spend a relaxing weekend with my partner for her Birthday
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6.0review from
Very well run, comfortable hotel,Good food, friendly staff. None that we could see.
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8.0review from
The staff where excellent, The large coloured gentlman who greated us for breakfast was perticulary frendly
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7.6review from
Very nice staff - all very efficient and friendly. Nice room with huge bed and 6 pillows for one person! Well stocked bathroom. Refridgerator did not work. Floor heating in bathroom would have been nice.
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8.0review from
Very pleasant staff and environment. Clean and comfortable. Queue for breakfast was extremely long at around 10.00am. No low fat spread at Breakfast. Pretty minor really.
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8.0review from
The hotel was very clean and the Staff were exceptional - nothing was a problem for them and they were always friendly, courteous and helpful. None
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8.0review from
Excellent service Room was lovley great way to spend a relaxing weekend with my partner for her Birthday
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8.0review from
The staff where excellent, The large coloured gentlman who greated us for breakfast was perticulary frendly
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8.0review from
Very pleasant staff and environment. Clean and comfortable. Queue for breakfast was extremely long at around 10.00am. No low fat spread at Breakfast. Pretty minor really.
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7.3review from
Excellent location and although not the cheapest it still offered excellent value and the rooms were very comfortable and tastefully decorated all was first class
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7.6review from
Very nice staff - all very efficient and friendly. Nice room with huge bed and 6 pillows for one person! Well stocked bathroom. Refridgerator did not work. Floor heating in bathroom would have been nice.
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6.0review from
Location Black water every time you turn the hot water on in the sink or tub. Had to let it run clear, but is was a shocker when you saw it. No refrigerator in the room, so we had to throw out $30 worth of cheese and cold cuts. No coffee make in the room, only a hot water kettle and instant coffee.
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6.3review from
it is very comfortable and very convient to the train and the city centre the carpets are a little shabby
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6.3review from
Beds were extremely comfortable It was a long way to walk to my room
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5.7review from
Good breakfast, very nice and modern gym.Swimmingpool is a plus even though a bit worn and shabby. Small room, no refrigerator in room, not much storage place for your clothes. According to hotel policy at booking.com extra beds where available for children or adults, but that showed to be wrong. Maximum two adults per room was the answer I got when I contacted the hotel to get a confirmation of my booking (but they fixed it for us anyway). We also got a hotel restaurant bill on our room even though we didn't eat there. Despite the fact that we reported it to the reception right away and they promised to fix it they didn't do it. They also messed up the tray fee for breakfast on the room, but we managed to sort everything out at checkout.
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6.0review from
Very well run, comfortable hotel,Good food, friendly staff. None that we could see.
