COOEE alpin Hotel Dachstein

Clean and new facilities, friendly reception staff at checkin and out, great view from the room.

Restaurant & bar area clearly short of staff and most staff look obviously frustrated, exhausted, not motivated at all, some of them extremely rude. I was waiting to get the welcome drink at the bar but after 15 min I gave up without getting any attention from bar tender who was obviously too busy. I also wanted to eat dinner buffet but after 5 min standing at the entrance and asking a restaurant staff who was incredibly rude and spoke only german that I don’t understand at all and without even looking at my face. I left to go to nearby restaurant. Receptionist also don’t clearly know how the dinner buffet works, no instruction, no organizing, total mess. I would say forget the dinner buffet, you get better service and meal at nearby restaurant at the same price, like I did. Another breakfast staff dropped the dishes at a table where ppl were still eating. She didn’t apologize at all but instead made that frustrated face, like she is so sick of her job or something. The asian ppl at the table looked quite unhappy. It was so awkward. I think the restaurant and bar really need change.