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Staff once notified of twin room mix-up were quick to resolve the issue- hotel was very good and would recommend/stay there again in future Original booking in process took aroung 15 minutes as person could not find the booking no lift service offered for my elderly mother - room on 2nd flr and no offer of assistance with bags
Relaxation a nice meal in the evening after exploring the Clyde coast then a nice comfy bed and a loveley breakfast and the staff were all wonderful. One of the few hotels where there was nothing to complain about
nice and central the noise coming from adjacent room when people walkeing, floor creaked and could hear everything.
near to the train station which was good,breakfast is resonable and welcome message from TV was quite welcoming. the heater was not working properly and it was very cold.Besides,we were given a twin room though we booked for doubled room.the worst was it was smoking room with smell of smoke although i booked a smoking room and it was annoying.
relaxing atmosfere a bit far out of town
clean; quiet; helpful staff and nice breakfast- all good value! no
Clean, quiet, good pillows, not too hot during the night & staff
Location and cleanliness. Comfortable beds too. Good for a business or a night stay and I recommend it in case the premier inn at the same location is fully booked. Reception staff not well trained, some have strong local accent without trying (or seem trying) to be understood and lack of basic hospitality politeness (i.e. smile, say thanks, please, typical hotel stuff). Food variety is limited and existing recipes although basic seem to take ages to prepare. For some reason, I ordered food at 21:10 and I was told that kitchen is not taking any more orders even though the hotel's schedule was saying dinner is served untill 22:00. I was advised to get take away and while I was checking the leaflets other customers went to order and then they decided to open he kitchen back. Strange...
rooms comfortable, heating very good. very accessible for disabled guests. would have preferred 2 have a bath inour room, also more tea and coffee in rooms would be great, we went to shop and bought our own.
We enjoyed our two day stay in hotel staff were friendly and helpful.The rooms were clean excellent shower.Breakfast was continental plenty to eat self service.Good base to sight see ,plenty to do .We recommend this hotel and will be back later in the year.Good value for money
freindliness of the staff
comfortable for business man nothing
Easy access; good parking; speedy service
The staff were extremely helpful & the food was good The windows in room 15 need the seals replacing as the wind made a terrible noise during a stormy night
Staff were excellent made to feel very welcome, very friendly and very accommodating.Overall the hotel was very clean with lovely furnishings the room we stayed in was excellent couldn`t fault it at all, a great hotel. None
Good breakfast The rain
The Staff were fantastic, especially Beth who made sure we were happy throughout our stay. A wonderful friendly atmosphere and great facilities. I will be coming back for sure.
Excellent friendly and efficient staff Beds worn out and carptet in the bathroom is very Unhygienic. Carptets and soft furnishing were dirty and worn
I was extremely happy with The Park Hotel.The staff were polite, friendly and very helpfull, nothing was to much trouble for them. The room was clean and comfortable and the food was very good. The location was second to none. I would highly recommend this hotel and will definatly be visiting again soon. n/a
peace and quiet, non interuptions, very friendly staff, great food, relaxing, good size room and ensuite, plenty of cuboard space, comfy beds, good size tellys, easy going, welcoming, lovely dinning area, towels and sheets spotless, room a little dusty, the fact the jacuzzi is small is not stated,
The staff were excellent and very friendly Cleanliness of the bathroom was poor but this may be due to us arriving late without a booking request going through via Booking. com we were lucky they had a room and very gratefull
The staff could not have been more helpfull they were all superb None
Staff was very pleasant and accomodating. Resturant with motel was unsat. The food was tough and tasteless and all other selections were unavailable/out of and it was only 6pm on Sunday!!
We found the staff to be very friendly and helpful. The position on the old docks is probably not the best surroundings at the moment but if they redevelop the dock area - it would be great. The best part is the view across the Clyde from the hotels northern side and the eating area. No complaints
The room was very comfortable and location was lovely. Only stayed 1 night and feel it would not be fair to comment. but the price for the rooms facing MacDonalds front of the hotel is just as the same as the rooms facing the clyde side which the views are nicer and lovely.
Fantastic view of the River, friendly staff Hot water was not clear (had a brown tint). Room was a little cold at times.
really liked the restaurant and bar. Thought the staff were very friendly. I thought the service in the restaurant was pretty slow to be honest. Sorry!!
Location for our visit to family
Excellent staff, and clean hotel None
Greenock premises conveniently situated. Staff courteous and helpful. £29 offer widely advertised and very misleading. Variable daily rate of no advantage to guests here as Greenock is one of most popular inns - therefore not required to offer lower rates. This should be addressed. Why not introduce special rates for frequent guests?
The room was nice and spacious with breakfast having lots of choice. Nothing really, the person welcoming on reception when we arrived could have been friendlier but all other staff we very nice.
Proprieters couldn't have been any more helpful or welcoming. Dinner was very well presented and very tasty. Coffee taken later in the drawing room finished off the evening, relaxing in high, wing backed chairs. Not a modern hotel but quaint and comfortable.
.The hotel was very peaceful .There was molton brown body lotion etc in the shower room. I was disappointed in the size of the room. Also the full breakfast was not as big as I have had in other hotels although it tasted very nice.
The owner was lovely, made me and my dog feel welcome.
We had the most wonderful five days at Abbots Brae, the service was second to none, Christine and Colin made us feel very welcome. The meals were delicious and extremely well prepared and presented. We are definitely planning a return visit.
friendliness, food, location
Very good, Nice staff, Good food, good breakfast, shower Okay None
Spectacular views from car park/dining room. Good wifi access. Relaxing. Difficult access up winding road. Room well appointed but dust evident.
liked it a lot and booked again,although may have said this on another questionere none
We felt totally relaxed and were well looked after. Christine and Colin were very accommodating with dietary requirements and made us feel at home. There were no negatives. It ticked all the boxes
Room very comfortable. Breakfast was excellent. Owners very welcoming and very willing to help.
Room was lovely, everything you need for a few days away, breakfast was excellent and service was spot on
Central location with sea views
Excellent service and within easy walking distance of the town centre.
Friendly hotelier and wife. Comfortable room with built in shower and toilet facility, very quaint, thought it was a wardrobe at first. Beautiful view of the beach and the river clyde, I liked being right next to the beach with no traffic nearby just a private car park. The breakfast was wonderful apart from the greasy fried bread.
Sandra and Mat were perfect hosts and went all out to make our stay a pleasure.
Everything at the hotel was first class.Sandra and Mat were great hosts, very friendly made us feel right at home.Sandra had great knowledge of the area and always suggested landmarks for us to visit. No bad points
Wonderful views,quiet,very friendly. Nothing
The only hotel found in the internet amoung sereral others found around the same area. Single room and rate is shown but only twin and double rooms are available. Querry of the sincereity.
Cleanliness very high standard. Nothing!
Room was modern and comfortable. Parking was limited with a coach parked behiind cars. Hotel is geared for coach parties, rather than independent travellers.
An idiot laminated guide to use of the tv would be good
The scenery from the balcony was beautiful The service at breakfast
we only used the hotel for b & b and were satisfied with our stay no
Great staff very helpful. Clean rooms with nice decor. Breakfast was good but no black pudding! Not normal in a Scottish Hotel. Beautiful scenary in Dunoon, a quaint Scottish town which is a step back in time. Very small function room and dance floor not big enough for size of hotel. If having themed entertainment weekends hotel should think of reorganizing existing public areas and making a new function room on ground floor.
The room was very nice, it had obviously been recently refurbished. It was clean and nice and warm. The tv was modern and had a good range of channels! Could,t get hot water for a shower! The lock was broken in the toilet! There were no biscuits to go with the tea and coffee! I found the staff very strange especially the waitress at breakfast.The breakfast menu was very poor, especially with young children. There was no flexibility in choice, considering the price you pay for bed and breakfast.In most other hotels you stay in in these modern times you can nearly always choose from a wide range if foods. On this occasion you were not allowed to have cereal and a fried breakfast, it had to be one or the other and when I asked for a poached egg on toast I was told that I could only have the egg on its own, with toast seperate. I almost got a telling of from the waitress for asking. If you want to attract families, you need to have more choice for kids. Porrige and alpen is just not Sufficiant! All the staff seemed to be unfriendly and old fashioned, like something out the 1950s. Not family friendly at all. I will not be going back to this hotel. Ever!!
Very curteous and helpful staff able to advise about local services well, clean rooms, excellent location None
Very friendly staff although the right hand does not know what the left is doing! The quality of the food was good. On arrival we were given a key to our room which was already occupied! The table number for dining changed about four times prior to having our first meal.
location, room was poor and needed a lick of paint,one pillow for each of us (a sunday news paper is thicker) breakfast was if it came from a burger van, as it was the Cowal gatthering hotels were scarse we paid £130 for one night b&b what a rip off, we complained to the hotel the next day and they would not give a discount.Never again, I will take a tent if this is the last hotel