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Facilities such as pool and spa are good despite paying €280 for one roofor one night, we were assigned a poor room. Also restauraunt manager service attitude was appalling, he should apply for a job in the police, Embarrasing for me and my guests who I also invited and paid for to stay at hotel.Service levels poor, certainly nowhere near 5 star. Have stayed in this hotel 5 times just the prices are 5 star,
The rooms are truly 5 Star. Every room has a Jacuzzi with thermal water. Bathrooms are in separated room from the toilet. Plenty of towels and Bathrobes. The "feel" is still very eastern European, they are trying hard to change that, but it is apparently very deeply rooted, the decor of the dining room could have won the "Novosibirsk Design Award" from 1975. The food is quite OK for the price, but not up to a 5 Star Hotel in "old Europe".
The indoor and outdoor swimming pools were excellent for the whole family.
Nice hotel with direct access to the spa; very friednly staff and comfortable rooms
Clean, nice breakfast
Extremly friendly staff and excellent food.
Unfortunately Ajda's swimming pools were closed because of reconstruction. We have to use a bit smaller 5 star Livada's facilities.
well organized wellness hotel with direct access to Thermal 3000, quiet surrounding, nice staff wellness area a bit old already
Comfort of room and excellent breakfast and restaurant. Staff very helpful and lovely facilities.
We were there on a Saturday night, and there was loud music playing just under our balcony until almost 4am.
Everything: Great surroundings, free WIFIand pool, great breakfast, excellent room, great value for money No one that it can help (i.e. reaching the hotel without a car is rather an issue)
Beautiful location - exceptional value for money.
Atmosphere, service,accommodation,hotel,hotel facilities.. actually no.
Relaxed ambience in perfect surroundings with excellent service
Well located on the lake Very very sad ,poor service It is not a five stars hotel !! 200 euro for a convenient room on the road ! Decoration is old fashioned and sad .Need to be renovated !!
a nice an modern hotel, spacious rooms and one of the nicest wellness areas in Slovenia with a large pool and many other treatments at very fair prices the lunch buffet is not very good. the salad, fruit and dessert are not fresh or ripe. needs urgent improvement. also the breakfast buffet could do with a better orange juice and a better choice of breads
Nice room, pool/spa, enjoyable and reasonably priced buffet dinner.
Topquality hotel, beautiful swimmingpool, very nice big rooms, very good and fresh breakfast.
The location of this hotel is excellent, it is within easy walking distance of the castle and musuem. The room facilities were excellent, the breakfast offered was hearty and the little bar a quiet haven. The hotel is full of interesting antiques and lovely paintings. The staff were also extremely helpful and friendly. I couldn't recommend this hotel more! No
Great hotel with antique furniture but modern technique.Good location. Fine breakfast. History is all over. Nice town, for peace-loving people or those who are interested in roman history. The golf cource is flat but attractive. --
Direct assess to Therme 3000, free internet connection in the room, friendly staff a bit old styled, rooms should be refurbished
peace swimming pool facilities could be cleaner, and showers at the swimming pool are poor
Convenience - close to the World Championship, and many activities as well as sights in the surrounding area. A supreme holiday resort for a family - young or old! No
Friendly and helpful staff. Restaurant closes at 21.00, not ideal if you are arriving late!