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-People/Staff very friendly and breakfast great. -Engine noise all night, couldn't sleep at all...so no good. Dont' know if this was the lift noise or what it was..., didn't sleep the whole night.-Internet conection really weak....gets disconected all the time.-If you go there with the idea of going to an SPA, just forget it. There is just sauna and turkish bath which for me is not an SPA. No treatments like wraps or what so ever...Wanted a back massage and finally the lady did what she wanted, body massage, which is not bad but not great and anyway not what i was looking for.
I was delighted by the helpful and friendly attitude of the staff
Very accommodating, nice friendly bar, ability to conduct meetings in public area.Quiet and very civil. English well spoken by all. Hotel restaurant , overbearing and pretentious service not matching the food quality.
clean adn cosy Was a bit more pricey than I hoped to pay, but there was limited availaibilty in the area so that was just the way it was
Excellent breakfast and sauna. Not good clean of room.
Nice breakfast... very helpful receiptioinst named AnnaMarie
Comfort, quakity of accommodation and meals, good customer service at all times
What a find! We thought everything was perfect! We stayed 2 nights. Room was good size and comfortable. Modern coffee maker in room, along with stocked mini fridge. Beds were very comfortable with individual duvets. Parking convenient (12 euro/night), breakfast was plentiful with many offerings, and above all, service was impecable. Friendly, courteous and responsive. Beautifully decorated, clean and new. I've stayed in 5 stars that weren't this nice! One added bonus was the large window in the shower overlooking the beds, had electronic shades between the glass for privacy and there were heat lamps and towel warmers in the bathroom. Thick plush towels, granite. Very high finishes and high quality. We will definitely stay here again! Could have used another pillow. We arrived very late both nights back and crashed into bed. Kept meaning to ask for another pillow, but it was so late, we were just too tired. The pillows are either down or something like it, so they are very flat when you put your head down.
the room was clean, warm and the breakfast was excellent
Hotel staff was wonderful and friendly. I was only in this hotel for 3 nights. One day I walked into the hotel lobby and was greeted by name by the staff at the hotel. I had problems getting my wireless to work in my room and one of the staff came up to my room to help me. Staff always friendly!
The hotel staff was very helpful and pleasant. The morning breakfast was excellent, the rooms were clean, and the WiFi connection was really good. The room overall was fairly small as was the bathroom. The shower was also very small. Both of these are fairly common with most smaller European hotels so it wasn't unexpected.
The room was clean and cofortable. It was bit far from city.
Very clean, comfortable and quiet rooms, good restaurant but the staff did not speak English so ordering was a bit tricky. Good breakfast and prompt service
very friendly personnel
I enjoyed the friendly atmosphere, the rrom was lovely, the staff very friendly and the breakfast great!
Very nice breakfast, the room was good and clean.
Eur 150 for this room is simply heavily overpriced.
The biggest advantage of the hotel is the location itself. Quite, relaxing place, directly located at the lake with a stunning view to the Alps if the weather is nice. At the breakfast buffet there was not as much variety as you expect in a 4 star hotel.
Staff friendly and effective. Rooms big and new. Restaurant excellent. Highly recommended. Great value for money.
Breakfast on the veranda was sublime. No air-conditioning, so got very warm at night (mid-July)
lakeside and good kitchen room 126 is a room over the staffentrance/delivery and very noisy, staff stands outside talkingboth late and early morning while smoking.not so nice! we had 2 rooms
The view 1-When I arrive to the hotel the give me a room without a lake viow and I asked them to give me a room with a lake viow same the Picture that I reserved in booking.com ,but the hotel told me I have to paid 20 euro extra for that...!! 2-The hotel staff never smiling ..!! 3- the breekfast was very bad.....4-hotel staff was unhelpful and they dont care for guests
Great location directly on Starnberger See - a beautiful spot. Located in Leoni which is, thankfully, away from Starnberg itself - a little quieter if you really want to enjoy the location, but only a 7 min drive if you need to go there. Beautiful surrounds and walks - perfect for wandering, relaxing, bike riding etc.
Very nice breakfast, good accomodation, friendly hotel staff, very nice spa facilities and right on to the lake. Very little provision for families with small children. not recommended for families, but more for couples of a certain age category.
Location is very good right on the lake, with lakeside dining, -- weather permitting. It thinks it is much better than it really is ! For this class of hotel ( 4* ) it needs air conditioning and a decent lift! Room was fine, but had nowhere to put suitcases if you did not want to fully unpack. However the biggest problem was the noise from smokers congregating at the front door and laughing and shouting until 3 am. Everything was overpriced for what it was.
Excellent location at Berg. Very good breakfast and restaurant although a bit overpriced. Free wi-fi. Very clean rooms and the hotel staff were very helpful. A bit noisy at nights if your room is facing the road and not the lake. At our first night there was a wedding reception at the hotel's restaurant and we were told that we could not use the bar! Shame especially during the Oktoberfest period. Very small elevator for a 4 star hotel and 70 rooms.
Location on the Starnberger See was superb with a ferry pier next to the hotel, making it ideal for a long walk and a ferry back. Even though our room did not have a view of the lake it was comfortable and well equipped. The restaurant menu was original and varied and the food of high quality. The terrace on the lakeside is great both for summer meals or drinks. Free parking was a bonus.
Very friendly staff, excellent breakfast and comfortable room Beds were very hard
Beautiful setting on a lake. Excellent breakfast buffet.
All Staff members spoke English. Good food, good location, friendly people.
Lovely setting on the lake & very convenient to Munich
Excellent Hotel, asked for lake side view and you could not have wished for a better view it was certainly what it said it was. It did not state lakeside view was in front hotel and balconies in a seperate building at the back. The only restaurant was in the front and if you had a balcony you had to walk down the hill to the front hotel.
Situated near the lake. Good atmosphere.
room was clean and large, breakfast was good and staff was friendly and location near München is excellent dinner could be better
Quite expensive hotel but we got what we paid for: a clean, comfortable room with a nicely designed bathroom and a balcony overlooking the Starnberger See. No airconditioning meant keeping the door to the balcony open and there were disturbances during the night from ongoing parties nearby.
Great location,excellent friendly staff , huge size rooms, very clean.
We reserved a room for 4 persons. We've got a very good room. But it's quite noisy during the morning hours. Otherwise everything was very god. Morning noise
breakfast no elevator, TV
Everything: nice hotel, good location, good acces to the center, very familiar atmosphere. Very good breakfast,comfortably room . There is in a peacefull area with little houses , some supermarkets nearby( one of them at the groundfloor of the hotel). Maybe the fridge is helpfull.
The staff were very friendly Nothing
The staff was very helpful during our stay. When we couldn't find a place to have laundary done in a day, they offered to to wash a load for us, which is something they do not normally do.
This hotel is a little gem, outside of the center of Munich, but easily accessible by the S-Bahn's regular service. The hotel is quiet, comfortable, and clean and the spacious comfortable bedrooms have TV and free internet access. The staff are friendly and helpful, and have time to chat with guests. Breakfast is excellent - good choice, plentiful and available until mid morning. On fine days, it can be taken on the small patio outside of the breakfast room. Evenings were quiet (as it was in the hotel itself) in the surrounding area so for families this would be a good choice. We totally enjoyed our stay at this hotel. Nothing to dislike.
Very friendly staff is making stay in the hotel real pleasure.
Excellent staff, excellent coffee, cosy hotel, large room, tasty breakfast, good location - not far from the city centre but in a calm, green district. Minibar!!!
location and size of rooms
STaff were very helpful; hotel is beautifully decorated; location very good, especially being close to s bahn
Nice and quiet, great breakfast, excellent service, near to the seepromenade and the city center, only 15 minutes from munich. No privacy in rooms, only if needed , curtains should be closed.
Very good all round hotel. It was very expensive for the facilities provided.
Beautifulk room, very, very clean;all possible facilities (nice touch inclusing fresh flowers in the room) No lift but helpful staff
This is a nice small hotel with very friendly staff. It's in a great quiet location only a 5 minute walk from the train station and lake with many nearby restaurants. Only a 25 minute train trip to the centre of Munich. Good quality breakfast.
Near lake, promenade, beach, boat excursions. Used it as base for trips to Munich with the S-Bahn. Very helpful staff. Nice breakfast room, good breakfast. Adequate parking without charge. 7 minute walk to train station.
The staff was wonderful. We appreciated the information given about places to eat, and directions for the next day. He was very pleasant. Only that we did want seperate beds, but on the short notice that we gave it was fine to share a bed.
The warm and friendly staff and ambience created a very welcoming atmosphere and a feeling of beeing at home.
The staff was very friendly and helpful. Breakfast was wonderful.
Location, friendly staff and good breakfast
Beautiful location adjacent to Grunvald castle. Lovely food but expensive. If you have difficulty with stairs, request a room on a low floor.
The hotel did not have a lift and the train station nearby was only a trem station and not an main station
Very nice hotel owned nowdays by Italian family. Clean, cosy, comfortable. Excellent view! Highly reccomened!
very quiet and comfortable room, albeit no air conditioning, but it was cold so it didn't matter. Would definitely return.
Breakfast very good.
Pleasant location, close to our business location
Good location and very comfortable.
The location is wonderful. Starnberg is beautiful and the lake and train station are across the road. There is no lift and the creaky winding staircase was a shock at first- but soon appreciated as a training ground for the eifal tower later on!
Beautifully kept, historic building. Lovely cafe attached, yummy breakfast!
Large rooms. No lift. Decor needed updating. Bathroom was very small and the cistern repeatedly broke - luckily my husband was able to put it back together. Outside the hotel was a kebab shop that was very noisy until the early hours of the morning.
Friendly helpful staff
Excellent location a few minutes walk from the Bahnhof (town railroad station).. Very helpful and accomodating front desk staff and a wonderful and excellent breakfast. Room was adequate.
Staff were very accommodating and friendly The third bed was not made up on arrival - although once this was raised it was resolved quickly
Apartment was clean with a nice sitting room. Pretty location. Had washers and dryers. One of the washing machines didn't work. Staff didn't know much about operating the machines. Response to button to exit parking area was poor. We had to walk inside to get the staff's attention and even then they were on the phone and we had to wait.
Nice location close to but outside busy Munich. Easy to reach by suburban train. Family atmosphere. The sound protection of the room could be better in terms on external noise (train) and internal (between the rooms).
Excellent breakfast, friendly servive, nice decor in the rooms
The staff was excellent. Rooms were clean and had everything I needed. Breakfest was A-1. Close to Munich and at the same time close to the mountains. Beautiful Kloster at the bottome of the hill. Wish I could have stayed longer.
Nothing particulary . We've chosen the hotel because was near train station and, comfortable enough to reach Munich's Oktoberfest Fest . We've stayed to the hotel without having problem.
welcoming invirement, friendly staff, great location: close both to munike and the country side, good restaurents and the river isar nearby. breakfast - the buffet was a little poor.
Lovely evening walks adjacent to hotel ...... but unfortunately it rained all of the two nights I stayed! A supermarket is located beneath the hotel but does not cause any problems whilst being convenient. Not many local restaraunts and they close early.
Within walking distance of train to Munich. Grocery store (Tengelmann) below hotel. Friendly and helpful staff. Free parking and wi-fi access. Perfect place to stay while visiting Munich..you get the quietness of country side, with the convenience of transit to Munich nearby. Vielen Dank für einen unvergesslichen Aufenthalt ! Hotel is above a grocery store, so deliveries can be early and noisy if room windows are open (I used earplugs so not an issue for me) . Small bathroom (which is to be expected in Europe).
Very curteous and sociable staff. Excellent service. Very good breakfast. Free WiFi Noisy Trucks delivering goods to supermarket below Hotel in early morning.