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The location to walking trails, ski runs and public transport make this hotel ideal for exploring the mountain area around the Zugspitze and Ski runs around Garmish. The quality of the food and menu choices was excellant. The staff could be a bit happier and smile more, also service a bit slow sometimes in the restaurant.
Great location for hiking. Rained each day but still enjoyed. Pet friendly room but not dining rooms, had to eat by ourselves in the bar. Dining rooms
Nice clean rooms with full bathroom with real & enclosed shower! Beautiful scenery and access to amazing mountain trails! 7 minutes from downtown Garmisch. Near train stop. Easy close parking. Large underground swimming pool and facility. Nice friendly staff who gave great recommendations. Hotel has TWO awesome bars...which are isolated from the rooms (no noise concerns). Great access to Alps for skiing or other Alpine activities! THIS PLACE HAS THE MOST AMAZING BREAKFAST BUFFET!!!!...which was free/included with your stay...We would have been happy to pay $20-30 just for the breakfast buffet! Reminds you of a high-end, quality food buffet in Las Vegas, but all Bavarian quality food!!!
It was just a nice place to stay. I would recommend this hotel to anyone
One of the bet hotels ever !!! excellent excellent excellent!!!
Our suite (apartment) was big, clean, fresh and comfortable and had a fantastic view of the mountains. The staff was friendly, the food was good, the location tranquil and quiet.We really liked the atmosphere in this hotel and would recommend it to anyone. Not really.
Beautiful location Although named Sports Hotel, it has no Gym
lovely, lovely mountain setting with balcony views of the alps. Delicious meal in the hotel restaurant. A little off the beaten path so the staff was less fluent in English than in other hotels we stayed in. Clientele was on the older side.
Super service, perfect rooms & view, amazing food!
All was excellent!! No complane
Lovely location with unpsoilt views of gorgeous lake and mountains. Good breakfast. Spa facilities are reasonable. Good welcome from reception staff. Worst managed hotel ever, and has lost its way with regard to service. Almost impossible to get attention at the bar, and also in the restaurant - waited 10 minutes to be seated (whilst staff walked past ignoring us - there was plenty of space) and then 20 minutes to be asked what we wanted. Poor food at dinner (bad actually). Needs new management to raise standards - for example if walking through any door the staff would always budge ahead of guests rather than wait politely. We were ignored from start to finish (except by the excellent hotel reception staff) - this perhaps explained by the fact that there was a wedding reception taking place - but the result was Fawlty Towers.
The location is great and the hotel is good. You are paying for the location.
The location is unbeatable. Directly on a beautiful lake which has a very accessible and interesting walking path all the way around. Also walking distance to Zugspitze, the highest peak in Germany. Finally, a short drive to the lovely town of Garmisch, where the 1936 winter Olympics was held. A wonderful experience.
It was a pleasant one night stay. The breakfast offering was substantial and very good quality. Staff spoke English and were helpful when specific questions were posed. The location was perfect for our sightseeing plans. The room safe did not have a key in the safe so we could not use it. It would have required a call or a trip to the front desk to use the safe. Since we stayed only one night we did not pursue.
We loved the setting on the lake, the wonderful breakfasts, and the very helpful and kind staff. No
Excellent location The comfort in Waldhouse is poorer than in the Seehouse ( I stayed in this hotel several times), now for the first time in the Waldhouse, and wasn't that well as in the previous stayings.
The hotel was very good value for money and the breakfast was very good indeed. The noise of other people using thew balconies and the very cramped bathreooms.
It is well located for hiking, biking and exploring the surrounding area, and has bikes available for rental. The restaurant is very good, especially the desserts!
Spacious room, relaxed atmosphere, convenience to town centre and venue. Reasonable proced, good restaurant. The service was especially good and friendly. WiFi reception in room was not good .
The grounds and the hotel room was excellent! We enjoyed our stay there from start to finish.
Breakfast They gave us some rooms with old furniture, small and sharing bathrooms. These rooms are unappropriated for a four star hotel and prices we pay.
Views and spacious rooms Not enough time to enjoy
The staff was extremely helpful, the breakfast was excellent and it was nice to have internet access in the hotel. No internet in the private rooms.
In the mornig,I could not take the shower.Because water could not be not so hot.
Hotel is well located in Garmish-Partenchirken and also for touring the surrounding region. The room was large and well equipped and the breakfast excellent. There is a good underground car park which I used at an additional cost. There was no wifi available in the room which i would expect with a 4 star hotel. To use it guests had to go to the reception area.
We loved how convenient the location was 5 minutes to pedestrian downtown district and 8 minutes walk to main train station/Zugspitz station, and 8 minutes to walking trails. Lovely breakfast included in sun room, nice amenities - spa, sauna, pool, and gym. Staff is friendly and helpful. Beds are hard, and decor is a little dated, but not offensive. We arrived prior to check in and they made us wait a few hours to officially check in - not unexpected. However, their accommodation for holding luggage leaves you with reservations. Instead of housing the luggage in a secured location we were instructed to place it in an unused conference room that anyone could walk into. We trusted it would be sufficient monitored and we did not encounter an issue - the set up is unusual in my experience.
Indoor Pool for the kids. Excellent breakfast. Large rooms. Free public transportation voucher. Earlier check-in?
The hotel was centrally located with a lovely atmosphere. The staff were very helpful.
Big comfortable room with table and sofa, nice terrase with table and chairs, good meals to have a fish dishes on the breakfast
The friendly staff, the good rooms, breakfast
Polite reception Directions on how to get there would have been useful. It is a bit complicated from the centre of Grainau but very simple if you take the closest turn off the main road from Garmisch (which does not in fact say 'Grainau' but something like 'Obergrainau')
very kid and pet friendly
This small hotel is beautifuly located on the edge of Grainau village with stunning views of the mountans. The room was comfortable and we enjoyed a small balcony overlooking the garden. Breakfast was excellent although we were surprised to find several dogs in the breakfast room. They were well behaved though and we soon got used to them. All in all a lovely hotel - with an excellent dinner. For the money they charged it could not be faulted.
It was a great location. The breakfast was delicious. The pool and sauna were nice. Enjoyed the balcony. Very disappointed since it had good reviews. Our room had a strange smell. We didn't feel very welcome. Most of the attention was given to the guests from the Viper convention. We felt like we were wasting their time whenever we had questions or needed something. After we arrived, we tried to sit in the restaurant and were told that there wasn't room for us because of the group and when we asked if we could just have a beer and sit on the patio she said we would be waiting a long time till they served us. How long does it take to pour a beer? So we left and went into town. The next morning after breakfast we went to use the sauna but couldn't open the door and thought maybe there was a key so my husband asked. She curtly said the sauna is not open until the afternoon and then said not even 5 star hotels have their sauna open at this hour - which is not true. We've stayed at many places and the posted hours of operation include all the amenities. On our tour she told us she wouldn't charge us for using the sauna because of the visiting group. But why should we be flattered, arent we paying guests after all? Overall it was disappointing as we felt like we were second class guests.
Lovely small mountain village atmosphere, service with personal touch
The location was very scenic and convenient. The hotel and staff were very good, however, the smell when you enter the hotel is very overpowering from the dogs that are also guests. I must have missed the small print.
Friendly, charming staff Adjoining sun porch (Wintergarten) with beautiful mountain views Great restaurant serving home-cooked meals -- superb breakfast Quiet location in Grainau -- a bit removed from the action in Garmisch, but great for views and access to the Zugspitze Very dog-friendly Spacious room with nice furniture and decor The small fridge was much appreciated Bed wasn't the most comfortable.
Dogs everywhere, even saw one go in the kitchen. Service at dinner was not good.
Our room has a wonderful nice view of the Alpine peaks. The hotel place is on the rage of Gainau and very near to Gaimisch-Partenkirchen. The free parking place, public region internet connection and the very friendly staff. We would like to live there again next time. If the internet can be severiced in every room, that will be perfect!
A wonderfully friendly atmosphere, in a quirky, delightful building, with good access and in very pretty surroundings. Not really enough parking spaces for guest's cars.
You feel yourself at home. I liked a lot the atmosphere around you with all those wooden things which compliment your stay. It is also nice to have pets with you . The dogs are well kept and they are treated with respect. Keep it up!
The location was walking distance to shops, restaurants, etc. There was no parking, so we drove around for quite a while with 2 small children trying to park, which costs money, of course. Our double room was literally the same size as my brother's single room...but cost 30 Euro more. Military note - they did not accept my vat form. The bathroom was very small and not constructed well (gaps between ceiling and wall). No balcony & poor view.
breakfast was good parking
service and friendliness none
Friendly staff, clean quiet rooms, views of the mountains. Excellent buffet breakfast. Good evening meals. Convenient bus stop.
Free breakfast buffet was outstanding No cots available for our children to use, despite reserving an apartment sized room. This required us to reserve a second room, significantly increasing our costs.
Breakfast was outstanding!! No front desk staff overnight until 7:00 am
Hotel is an easy 15 minute walk from the train station. Also convenient to everything & located in town. Staff was cordial & pleasant. Would definitely stay at the Atlas Posthotel again! No complaints. Mattress was softer than we were used to but you can find that at any hotel.
location . Good value. Friendly atmosphere
Location. We stayed here several years ago and went back because we enjoyed the hotel, the people staying there and the location. It appears to have slipped some but maybe we just caught it at a bad time.
great location and excellent breakfast Lack of parking
The breakfast was very good at the main hotel and booking an apartment meant that there was an equiped kitchen and washing machine. There was no parking at the apartments which are separate to the main hotel and there was no internet service at the apartment.
Good room. Great views (we were upgraded from a garden room to a mountain view room at no extra charge). Good breakfast. Friendly staff. Walking from the door. Quiet location.
Very pleasant public areas and garden The room was booked as one having a mountain view. It was in fact rather resticted by the hotel building extensionand overhead electricity distribution poles and cables. The bathhroom was very small, very gloomy with broken tiles. It was the worst that we encountered in our trip staying at eight other either similar standard or cheaper hotels. Limited choice of restaurants within walking dista
Wireless is not free,credit card is not allowable.
Beautiful setting and a very comfortable room Not enough information so we could know to have a cup of coffee/tea in between meal times. When you get there the first time, someone should take the time to inform you of some details
The on-grounds Health Spa with heated pool allowed us to relax after a long day in the mountains.
Please mention that the hotel is far away from any city. Impossible to get dinner in the evening. Someone had smoked in the non-smoking beedrom before us. Price of room too high, actually we felt a bit mugged. The access to internett as mentioned, is real but one machine at the third floor, no wireless systems
Fantastic people, willing to help you in any way to make your stay as comfortable as possible in the hotel and its surroundings.
Very nice people and very warm atmosphere.
We enjoyed the cosiness, warm and friendly ambiance the beautiful location and the spa facilities. We booked for 2 nights and ended up staying 5 nights. Liked everything i
Dramatic backdrop of the Zugspitze mountain (if the clouds hadn't been so low during our stay!) Close to mountain railway and cable lift, also within reasonable driving distance from Schloss Neuschwanstein. Nice, bright breakfast-room. Good, fresh breakfast choices. The very small bathroom was in need of modernisation generally. We thought that the decor was over-fussy but realise that's a matter of personal taste.
Hot and cold buffet breakfast was excellent.
friendy staff and comfortable rooms
Nice staff, great room with view. Great meals in restaurant. I liked everything.
one of the great small hotels in germany. the staff is always there to help you, and the food at breakfast can not be matched by other hotelsthat i have stayed at, will be back for another stay
scenery photos were not very accurate regarding the bathroon
Set up well for families and hadicapped. Nice sitting area in rooms. Excellent breakfast. Had to pay extra for roll away bed we did not need. Bedding in room was sufficient.
Perfect for our group (2 parents, 2 grandparents and a 7 year old, plus a small dog). VERY helpful front desk. Great breakfast buffet. Very comfortable beds. Excellent hotel to stay at for that Bavarian experience. It is not far from the Edelweiss, which is the US military R&R center, but they allow dogs. Lovely & quaint small hotel. Nope.
Decent German family hotel with adequate staff, spacious and clean rooms. The breakfast room has already been refurbished, but the restaurant is still somewhat outdated. The cuisine is simple, but not bad.
Room was large. Location was good. Needs new pillows. Basically needs an update.
The staff was very friendly/ helpful. Spoke German and English. Good German Breakfast, great location. There was no hotub in the spa, only a whirlpool that you had to pay 2 Euro for.
Almost everything. The Rooms needed a little Heat.
breakfast was very rich restaurant's food was poor
breakfast, good parking
We booked a larger room with mountain view & balcony. The room was huge & would be perfect for a family as it had a separate twin bedroom. As for the view, both the Alpspitze & Zugspitze are so close you feel like you could touch them (By using binoculars we could clearly see the new Alpspix viewing platform!!) Good breakfast selection, plenty of free parking and an indoor swimming pool. Good restaurant for evening meals. Quite a way out of town (1 bus an hour!!) if you decide not to use a car. Internet is free but doesn't reach the whole hotel as the router is at reception so you have to leave the comfort of your room & use the lobby. nb finding the hotel - the map on bookings.com is correct, however if you use Google maps the location is incorrect!! Coming from Garmisch you pass an Aldi supermarket, take the 1st turning left after Aldi & follow the road & the hotel is just before the railway line
Friendly staff, perfect location, good food. Sauna is closing too early, wall heating (no chance to dry glowes, boots, etc...)
Location and brakfast is very good. Internet is free for only 10 minute and very pricey for the extention time. only one lift in the medium hotel.
Lovely accommadation with plenty of room. Mountain views with conveniences of town only a couple of miles away. Good location for reaching many of the most-visited Bavarian sites. On site dining available. Advertised WiFi in the rooms but actually only available in some of the common areas.
Great position close to the Zugspitze. The house is pretty with good Wifi. No dinner, but the restaurants at the G-P town is very good
The breakfast had a nice variety of meats, fruits, cheeses, local breads, and beverages. A complimentary afternoon cake/pastry and warm beverage was a nice touch. Off street rooms are prefered due to frontage traffic.
hotel was nice Hotel staff did not want to let us stay because we had a child with us, although we had mentioned it in our reservation. Fortunatelly they changed their mind and the rest was fine
nice host and breakfast, great location that very close to the mountain hiking
the hotel is beautiful, typical for the area, in good condition and everything was very clean. The hotel and the neighborhood is quiet and peaceful, within fairly easy reach to the GAP city centre and the slopes (by local bus). Breakfast buffet was fresh and plenty. The location is suited well for outdoors activities. Not really, this was perfect for us.
the place, people, foos and most of all cleanliness
This Hotel was very cosy with warm atmosphere. Staff was friendly and helpful. Location was quiet in a good way. Only few steps to Untergrainau railwaystation. Breakfast was really good, but too late (8am). I know some people want to sleep late, but if you are heading to slopes theres no time to waste.
Cheaper than staying in the middle of Garmisch
The hotel was very charming, and the room was quite large, which is unusual for hotel rooms in Europe. No complaints.
A wonderful place to stay and an excellent value.
Wonderful Hotel! The staff was great, the view was great, and the breakfast was great.
Location and the professionalism and courtesy of the owners and staff. My friend was seriously injured on our ski trip and they were more than accomodating for us during this difficult time. I will definitely use this Hotel for our future ski trips in this area.
The staff was very friendly. We traveled with kids and the rooms were big enough & comfortable enough to accommodate us all. We truly enjoyed our stay here & plan on visiting again!
Owners greeted us upon arrival and were very helpful with local information. Located near restaurants and Zuspitze train station.
Clean and comfortable; good breakfast; reasonable price; convenient for conference in Kurhaus. The wireless internet was very slow indeed and cost extra; breakfast did not begin until 8am.
A very warm welcome and a very helpful host when it came to eating in the town and suggestions for our travel the next day. The rooms smelled a little smokey but overall were very comfortable.
Very nice traditional German Alpine type hotel with lots of character and relaxed and friendly atmosphere. Very friedly owner and spoke English Would be nice to have tea making facility (kettle) in bedroom room
Beautiful location, conviently located in town, with shops and restaurants nearby. Rooms were clean and staff was friendly and helpful.
Ease of checking in and out. The breakfast was generous and the service was excellent. Breakfast not served till 8:00 am, not convenient for earley travelers. Since we only spent one night, we would have liked to leave on our sightseeing trip earlier.
the fantastic view from the room! The surroundings! Everything was marvellous! We will definitely come back one day nein, alles war super
The room was cozy, spacious, and clean. The staff were friendly and helpful--they went out of their way to accommodate us even though the booking.com reservation process did not work. There was nobody there when we arrived to check in. They did not receive our reservation details from booking.com. We recommend contacting the hotel directly before a stay, as the check-in times on booking.com were inaccurate.
the room was big and comfortable.the location very convinient.
Liked the decor no contact with owners/mgrs, etc except for one phone call.
The Zugspitze mountain view There was no staff present, a self-service hotel...
Huge balcony. The scene from the balcony was the best imaginable. One of the staff members did not behave well. The hotel is far from the train station at Untergrainau. There was no staff at the hotel, they didn't even lift the phone in the night, although they say the service is 24 hours. There was no internet connection in the hotel as advertised on their booking.com site. There is a huge list of "things not to do" in the booklet they provide in the room. The location of the hotel is shown as Untergrainau in their map, which is more than a mile away from the hotel.
Location good for trekking Refridgerator (or mini bar) and larger TV in the room would be big plus,
Excellent apartment. Very clean, quiet and comfortable. Owner Gaby was very nice. Will go back.
From my experience, this was one of the best places I have stayed. The room and the guest house are excellent and the hostess is extremely friendly and helpful (and her english is perfect!!!). The location is also really good because from the windows of the house one can admire Zugspitze.
excellent position, fantastic views, hypercomfortable room, friendly and efficient owner!!!!!!!!!!!!!!!!!
Hiking and genral sit seeing
The kindness of the owner Gaby and the way she treats every customer (she helped us to organize our trips arround Grainau and Munchen). Very wealthy breakfast and a very pleasant atmosphere in the hotel.
Very hospital staff and atmpsphere, clean well-equipped and recently rennovated rooms, charming funiture everywhere, beautiful montain view with Zugspitze from the window, tasty breakfast. The location is perfect for going to Zugspitze or hiking near Eibsee for both, who travel by car and without it. Bus stop to Eibsee and Garmich is in 3 min walk from the guesthouse, Grainau station of Zugspitzbahn is in 10 min and DB Untergrainau station is in 12 min walk, so it was absolutely no problems for us to get to skiing areas without the car.
Gabby was a very gracious hostess. Very attentive to our needs.
The silent beautiful place is far from a big city Cosy atmosphere and very nice owner of this hotel. Im sure that i will back in this place soon. i have't
courtesy of the owner and location
Well we have stayed there before and enjoyed it. So why not again.
Staff was excellent and very helpful. Rooms were nice and clean.
Breakfast was wonderful and the pool was very nice--especially with the views. No
very good value, good breakfast, nice staff, comfortable bed
The staff were very friendly and helpful. The view from the balcony was magnificent and the food in the restaurant was excellent. Cannot find a reason to fault it.
Breakfast was included in the room cost, and it was excellent! The door on the balcony opened itself on a couple of occasions, but I didn't feel like it was much of a security threat given the area.
Breakfast was the only good thing about this hotel. The hotel was old and the room was hot and smelled of mold. Getting to the room was like traveling through a maze.
Our room & balcony had a beautiful view of the Zugspitze. Easy walk to the town. The breakfast was great. WIFI would not work in the room. Small 12inch television with few non-english channels
helpfulness of the staff no internet hookup in the rooms
If you visit there by car, there are no problem. It is bit far from the city center by walk. Staffs are very friendly, kind enough and of course helpful. Dinner and breakfast in the restaurant was excellent. Heating did not work enough. It was not so chilly but not warm enough in our room. Hotel staffs said that the heating equipment was in trouble but fixed and it will soon get warm, when I claimed. But it did not get enough until morning.
Loved the old stleofyheinn.
The breakfast buffet provided was adequate. Fresh fruit, cheeses, eggs and meats were provided. The pillows provided on the bed were extremely uncomfortable, providing no support whatsoever. The free parking provided by the hotel was in a very small area and I could not get parking there the first night.
a clean and well decorated hotel,excellent breakfast,friendly helpful staff,easy walking distance of local shops and facilitys. no kettle or hot drink making equipment in room.
The room was very nice. The lack of a pool and hot tub was a bit disappointing. And the breakfast, although a very good selection of food, was occasionally too cold.
Great value. Excellent accommodations for the price and the breakfast was wonderful. Would absolutely stay here again and recommend to others.
The deluxe double was very spacious with a wonderful view of the mountains. The bathroom was brand new and quite large for a European bathroom. Also, the breakfast was very, very good.
Physically this is a beautiful hotel. The rooms are designed well and the ceiling woodwork is divine. The facilities are good and the location is amazing. We particularly enjoyed the restaurant/bar and the gentleman who served there. We were surprised that the used towels were not changed when the room was cleaned. Two of the front desk staff were inexperienced. When checking out the desk clerk was unable to figure out how to process the credit card. After 10 minutes we ended up having to pay cash as we were going to miss our train.
Breakfast was amazing, the hotel was very clean. There was not very good lighting in my room. All of the lights worked, but were not bright. The toilet would not flush because it was not receiving water, the bathtub did not have a plug so we could not take a bath. The sauna was also out of order.
The service was exceptional, with friendly staff and amazing breakfast. The location was superb, although a bit of a hike from the train station. Unexpected surprise to get free bus passes while a guest there. Sauna facility was wonderful Hotel room lighting was non-existent - very, very dark.
The setting, view a real culture experience The bed was a little hard
We were met at the reception by persons with excellent knowledge, service-mind and a good sense of humor. The room was very comfortable and clean. Breakfast was very delcious and with a wide selection. No, everythibg was to our great satisfaction.