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Desk staff were awesome. Coffee cups were tiny. Found an old cup of orange juice in room. Room was nice but not as nice as same room at LaQuinta New Braunfels.
The front desk staff was very nice and personable, were very willing to help. The location was pretty nice, it's not close to the square or beach if you need to walk, but the drive is very short and it's very close to many grocery stores and reaturaunts. The carpet in our room made our feet black by walking on it barefoot. Our room also smelled like stale bread the whole time and after talking with another guests they said theirs was the same I didn't bother asking for another room. The shower was also nasty and there were hair clumps on the shower head that had not been cleaned off. Luckily the bed and towels were clean, but otherwise it just wasn't the type of stay in used to and would prefer something else
Convenient location. A lot of noise on floor above us.Very uncomfortable pillows.
free breakfast The lobby, hallways, and the elevator were hot
The remote wasn't programmed to operate the TV plus it was missing the battery cover and the batteries were being held in by tape
Staff was friendly and helpful. Breakfast buffet was wonderful - great food and relaxed atmosphere. Room was beautiful and comfortable and very upscale. Nothing.
Accommodations were fine: beds, rooms, etc. Rude staff. We had a party of 10 for breakfast. Our server was friendly. The other lady- I am guessing that she was over our server was rude and hateful to our server in front of us. In addition, she was rude and hateful to us as guests. We needed an additional table for our party and we did not mind waiting. When additional tables came open, she ignored our request for a table when we asked and was extremely rude when we asked.
Shower wasn't very clean
We were in town for a high school sporting event for a 2 night weekend stay. We chose this hotel again, as we stayed here last year as well. Very clean, staff friendly, breakfast adequate although no frills. Staff member taking care of breakfast area was extremely accommodating and efficient. Had an issue with noise from elevator on first night and was promptly offered an upgraded room at no charge. We have no complaints about our stay, except that for us, the pillows were very uncomfortable. Thankfully, I remembered and brought one of my own!
Clean, modern, and comfortable. Entrance/exit location a bit awkward
Great place for the price. Clean and quiet and breakfast was really good. Would stay again if I need a place in Granbury.
Nice attempt at decor. Staff was very nice and concerned about guests The room was a smoking room and the hotel smelled like smoke. We are non smokers so that was uncomfortable
Good location Mold in ice machines and drinking fountain, very visible. They don't know how to use a vacuum cleaner. Faucet in bathroom had a trickle of water. Cigarette burn on bedspread which was supposed to be a non smoking room.
We got a single queen and they were large rooms with a den. Very clean and close to everything you might want to see in Granbury.
Staff was willing to go out of their way to help make us comfortable even had breakfast prepared early so we could go to work.The rooms were clean and added extra discount coupon to local resturant.business allowed kids to check mail on internet.Perfect central location to intertanment ,and activities,stores to shop at aroung nearby square.
Good price, location The room smelled like cigarette smoke.
I liked their pillows were very comfortable, room was clean and very cool. Like the location of the pool. It was our second time that we stayed there. We were very pleased again. Had to go up front for the ice because machine was not working. Coke machine was not working or it just wouldn't take the dollar bill and no snack machine.
We spend two nights at this hotel, mainly to go to the drive in theater and to the lake. We enjoyed our stay pretty much, rooms are nice and clean, the staff was friendly and helpful. Main attractions are close by and there is a free trolley if you don't want to drive to the square. The pool is nice and clean and breakfast is very good with real and plenty food. I will stay there again, I am a shopper and I research a lot, this was the cheaper hotel available on line.
Staff friendly and helpful. CleanlI essential below average.
Friendly desk ladies, and the hotel was in a good location.
Staff was wonderful. Breakfast has Texas shaped waffles, biscuits and gravy, cereal, oatmeal, yogurt,coffee and juice. Room was good size and was clean. Bed was comfy. Close to many restaurants & stores. TV was small for distance from bed, room desperately needs updating but clean.
The location was convenient to Hwy 377. It was a reasonably priced stay. The room's furniture, etc. was very distressed.
The hotel staff was great. The room was not in the best condition, but being that we got one that is usually not available it was okay.
The location and the friendliness of the front desk staff The TV in room 116 kept going in and out - lots of static and vertical lines.
The worst! Rooms weren't ready at check in. Cleanliness inside and out was poor. Room had no hangers, tissues, hand towels,no drain plug in tub, no blankets, two small pillows, no note pads/pens/etc,. TV reception was poor...red tint.
This hotel was the most disgusting place I have ever been in in my life. I wouldn't let my dog use the restroom in that room. I was very displeased with everything about the whole situation
Nothing. Didn't stay Everything. The motel was very nasty