not worth it worst hotel I’ve been.
The room is not clean found a dirty socks on the floor . The bed is uncomfortable , the pillows is old too flat. The pillow cases all worn out with stains and holes. The bathroom door knob lock is outside not inside the bathroom. There are stiill open salad dressing in the fridged meaning it was not cleaned . I’ve never beeb in a hotel like that.
The room was fine. This a not a high end hotel but met our requirements for the night - clean, comfortable bed.. Not far from the Park. Friendly, courteous staff at the hotel.
It was behind another building so a little hard to find.
Grand Canyon Grand Hotel Grand Fire
Great stay. The staff was helpful and polite. The room was in good shape. The breakfast buffet was tasty with good variety. We will definitely return.
Very smoky during a prescribed burn in the forest. This was certainly not the fault of the staff, but there surely must be a mechanism to warn of such events. Aside from direct exposure to a campfire, none of the four of us had previously been exposed to that much smoke inhalation. We are all in good health, but we all suffered from the smoke exposure; eg, watery eyes, sneezing, throat irritation. It was still a positive experience.
location location location
just a few minutes from the Grand Canyon with plenty of adequate restaurants, convenience shops within walking distance. Staff very helpful and friendly. Indoor "spa" aka hot tub, was fun b/c it was in the middle of the lobby with greenery all around. Breakfast buffet was good for the price ($12?). Beds comfortable, linen soft, rooms clean. We booked for Easter weekend only 2 weeks before and grateful to get a place to stay.
Over rated in the ratings. Looked like a 3 star in 3rd world countries
Run down facility. Unfriendly and unhelpful staff. Even TV was not working properly. Restaurant mediocre. Parking scarce at night. No concierge was available. Expensive for what it is.
Restaurant on site was convenient.
Difficult to find in the dark when first arrived
Everything was good, including the restaurant on site.
Expensive for what it is.
Last minute booking
I came into the area with a camping permit, but was too late and there was a thunderstorm. Thankfully this hotel had a room. The staff were all super friendly and more than willing to help me if I needed anything. Room was comfortable and it was fairly quiet, maybe because it was the end of August. I am sure that during the busier times the bar and lounce area are great places.
The buffet of food was just so so. Nothing was especially good. Probably would order off the menu directly next time.
Grand Canyon Prehike
The location was perfect for an EARLY departure to hike the Canyon.
The refrigerator ran, but didn't work. We were too pressed for time to sweat it. The TV didn't have a signal, which we were told has to routinely have to be reset.
I get that it's a tourist area but $200+ for a standard room is insane, I could have found cheaper rooms in downtown Las Vegas.
Facilities were nice rooms comfortable.
Back yard view very untidy, bright outside lights switched on all night and towels were switched every day even when not necessary. There should be more of an emphasis on saving resources in this location.
Proximity to the Grand Canyon is great, rooms were nice and adequate for our needs,there is food on the premises and indoor common space when it's cold outside.
The entrance to the hotel is a little confusing since it's back off the main road behind some other businesses, maybe a bigger sign would help? Morning coffee would be nice.
BEST RATE GUARANTEE - You won't find a lower rate online and available to the general public for the room of your choice. If you find a rate that is viewable and bookable on another website for the same room type, dates and length of stay, please contact us. If the claim is verified, we will match it. Every Winter our guest rooms are upgraded to modernize your stay. We are constantly adding details to the rooms to make your stay more enjoyable and have brought Eco friendly upgrades to our rooms. You will be pleasantly surprised by the pillow top bedding and non-allergenic comforter, triple-sheeted with 300tc top sheet and four pillows per bed two standard and two feather. All deluxe rooms have either one king or two double size beds, a full bath, shower and granite vanity area, direct dial telephone, cable, remote control color television, mini fridge, coffee maker, iron, hair dryer, and individual climate control. Pool towels and safety deposit boxes are available at the front desk for the convenience of our guests. We are located at the south entrance to the Grand Canyon.
Based on 1,435 reviews
Value for money
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