The room was not what I expected. It needs to be upgraded.
3 stars
Grand Canyon Plaza Hotel
Photos of Grand Canyon Plaza Hotel
Overview
Travelers that want to leave the city life behind to marvel at nature can lodge at Grand Canyon Village Hotels’ Grand Canyon Plaza Hotel. Between the red and tan rock of the Grand Canyon and the hotel’s premium accommodations, a stay here is an unforgettable experience.
Each of the four room types at the Grand Canyon Plaza Hotel are inspired by Southwest decor. A mix of vibrant colors and earth tones create a pleasing atmosphere that’s made even more comfortable with plush bedding. All rooms include complimentary WiFi, flat-screen LCD TV with premium channels, refrigerator, hairdryer, and dual vanity. Suites add an additional sitting area, microwave, and the option for a sofa sleeper.
Travelers will want to explore the wonder of the Grand Canyon, but not before they take a dip in the on-site seasonal outdoor pool and hot tub. They can also enjoy time relaxing in the indoor 18’ spa. JJK’s Restaurant offers guests Southwest-inspired cuisine while the Wagon Wheel Saloon is a great spot to relax and watch local sports.
Just outside the Grand Canyon Plaza Hotel is access to the South Rim. Hiking trails are abundant through the Grand Canyon National Park and can be enjoyed via sightseeing tours. The IMAX theater shows the Grand Canyon from a different perspective. Monument Valley Navajo Park, Lake Powell, and Bearizona Wildlife Park are nearby, and historic Route 66 shows travelers a quirkier side of the southwest.
Visitors will have no issue filling their time when they stay at the Grand Canyon Plaza Hotel.
Latest deals for Grand Canyon Plaza Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Grand Canyon Plaza Hotel
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Flat-screen TV
Accessibility and suitability
- Entire unit located on ground floor
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Shower chair
- Hypoallergenic
- Hypoallergenic pillow
- Adapted bath
- No smoking
- Non-feather pillow
- Toilet with grab rails
- Designated smoking area
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
Services and conveniences
- ATM on-site
- Wake-up service
- Concierge service
- Safety deposit box
- Room service
- Tour desk
- Key card access
- Express check-out
- 24hr front desk
General
- Family rooms
- Seating area
- Interconnected room(s) available
- Sofa
- Telephone
- Carpeted
- Tile/marble floor
Bathroom
- Shower
- Bathtub
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
Bedroom
- Socket near the bed
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Dining
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Coffee machine
- Vending machine (drinks)
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Pool and spa
- Heated pool
- Hot tub
- Outdoor pool
Parking and transportation
- Airport shuttle
- Free parking
- Shuttle service
Outdoor
- Terrace/Patio
- Balcony
- Garden
Things to do
- Gift shop
- Cycling
- Horse riding
Laundry
- Laundry facilities
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Family friendly
- Cribs available
- Kids meals
Health and safety
- Safe
Fitness
- Fitness center
Reviews of Grand Canyon Plaza Hotel
7.9
Good
4999 verified ratings
Wonderful
1620
Very good
1097
Good
1071
Okay
499
Fair
386
Mediocre
161
Poor
166
Summary of reviews
Guests say
Guests appreciated the hotel's excellent location near attractions like the Grand Canyon and restaurants. However, many reviews highlighted concerns about cleanliness, with reports of dusty rooms and unkempt carpets. Additionally, some guests faced issues with service, particularly regarding room service and slow restaurant service. Overall, while the location is a strong point, improvements in cleanliness and service are needed.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
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Score by provider
7.9 out of 10
355 reviews
8.3 out of 10
2 reviews
7.6 out of 10
22 reviews
All reviews
Pros (+) Well, my wife and I got stuck in the Canyon and didn’t even get out of the canyon for 26 hours. My wife was so sick from heat exhaustion she couldn’t go further. No reception in the canyon I hike out at 1:30 am and called them to let them know we couldn’t make it. He said he will save me the room and I can come at 6:am. I explained my wife is still in the canyon, I would he headed back down to get...
Cons (-) The guy at the place could have been understanding.
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Pros (+) Breakfast closed at 10 am. 😡🙄
Cons (-) Older Indian man at desk was rude!
Pros (+) Room had nice amenities and was clean.
Cons (-) Staff was curt and not at all welcoming. Staying here felt like I was imposing on them. Also, the smoke detector right over the bed with a bright green light made it hard to sleep.
Pros (+) Shuttle service
Cons (-) Mattress need to be changed
Cons (-) The room is not clean found a dirty socks on the floor . The bed is uncomfortable , the pillows is old too flat. The pillow cases all worn out with stains and holes. The bathroom door knob lock is outside not inside the bathroom. There are stiill open salad dressing in the fridged meaning it was not cleaned . I’ve never beeb in a hotel like that.
Pros (+) The room was fine. This a not a high end hotel but met our requirements for the night - clean, comfortable bed.. Not far from the Park. Friendly, courteous staff at the hotel.
Cons (-) It was behind another building so a little hard to find.
Pros (+) Great stay. The staff was helpful and polite. The room was in good shape. The breakfast buffet was tasty with good variety. We will definitely return.
Cons (-) Very smoky during a prescribed burn in the forest. This was certainly not the fault of the staff, but there surely must be a mechanism to warn of such events. Aside from direct exposure to a campfire, none of the four of us had previously been exposed to that much smoke inhalation. We are all in good health, but we all suffered from the smoke exposure; eg, watery eyes, sneezing, throat irritation....
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Pros (+) just a few minutes from the Grand Canyon with plenty of adequate restaurants, convenience shops within walking distance. Staff very helpful and friendly. Indoor "spa" aka hot tub, was fun b/c it was in the middle of the lobby with greenery all around. Breakfast buffet was good for the price ($12?). Beds comfortable, linen soft, rooms clean. We booked for Easter weekend only 2 weeks before and grat...
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Pros (+) Location.
Cons (-) Run down facility. Unfriendly and unhelpful staff. Even TV was not working properly. Restaurant mediocre. Parking scarce at night. No concierge was available. Expensive for what it is.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the room amenities like at Grand Canyon Plaza Hotel?
The rooms at Grand Canyon Plaza Hotel offer complimentary WiFi, flat-screen LCD TV with premium channels, refrigerator, hairdryer, and dual vanity. Suites also include an additional sitting area, microwave, and the option for a sofa sleeper.
How is the food quality at JJK’s Restaurant in Grand Canyon Plaza Hotel?
Guests at Grand Canyon Plaza Hotel can enjoy Southwest-inspired cuisine at JJK’s Restaurant, and the French toast is particularly delicious. However, some visitors found the breakfast to be average with unfriendly staff.
What are the common concerns about the beds at Grand Canyon Plaza Hotel?
Some guests mentioned that the beds at Grand Canyon Plaza Hotel were very saggy and uncomfortable, while others found the bed to be comfortable and the room spacious and clean.
What can guests expect from the customer service at Grand Canyon Plaza Hotel?
The incredibly friendly and helpful staff at Grand Canyon Plaza Hotel provide detailed insights, insider tips, and recommendations that enrich the guests' trip significantly. However, some visitors found the front desk staff to be a concern.
When is the best time to visit Grand Canyon Plaza Hotel?
The high season at Grand Canyon Plaza Hotel is in April, offering a serene and quiet environment. However, some guests found the hotel to be a bit out-dated for the price.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from the Restaurant
Some guests reported noise disturbances from the hotel restaurant, especially if the room is located close to it. Consider requesting a room away from the restaurant to ensure a quieter stay.
Check with Staff for Local Insights
The hotel staff, particularly Suzie at the door counter, is a great source of information for exploring the Grand Canyon. Consider reaching out to them for detailed insights, insider tips, and recommendations to enrich your trip.
Consider Bringing Earplugs
Due to potential noise disturbances, such as partying in the closed restaurant, some guests recommended bringing earplugs for a better night's rest.
Explore the Indoor Spa
Many guests loved the indoor spa, so be sure to take advantage of this facility for a relaxing experience during your stay.
Request Room with Balcony
If you enjoy outdoor spaces, consider requesting a room with a balcony to relax and enjoy the surroundings, as mentioned by several guests.
Be Mindful of Room Selection
Some guests found the rooms to be a bit outdated and dark, while others enjoyed spacious and clean accommodations. It may be beneficial to carefully review room options and consider guest feedback when making a selection.
Seek Recommendations for Dining Options
While the hotel restaurant received mixed reviews, consider asking the staff for alternative dining options in the area to ensure a satisfying culinary experience.
Plan for Temperature Control
Some guests experienced challenges with room temperature, particularly during the winter. It may be helpful to inquire about temperature control options to ensure a comfortable stay.
Utilize the Concierge Service
The hotel offers a concierge service, which can be valuable for obtaining information about the area and arranging activities. Consider utilizing this service for a more personalized experience.
Take Advantage of Nearby Attractions
The hotel's proximity to the Grand Canyon National Park and other attractions provides ample opportunities for exploration. Plan your itinerary to include visits to nearby points of interest, such as the Grand Canyon Visitor Center and Moqui Ranger Station.
Location
406 Canyon Plaza Lane, Tusayan, AZ 86023
What's nearby
- Grand Canyon Visitor Center305 yd
- Moqui Ranger Station1.2 mi
- Lookout Studio5.9 mi
- Orphan Mine6.9 mi
- Grandview Point8.1 mi
- Grandview Mine9.1 mi
- Moran Point11.7 mi
- Russel Tank15.6 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Grand Canyon Plaza Hotel
Low season | January |
|---|---|
High season | March |
Average price (weeknight) | $239 |
Average price (weekend night) | $275 |
When to book a room at Grand Canyon Plaza Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Grand Canyon Plaza Hotel
FAQs when booking at Grand Canyon Plaza Hotel
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Value for money | 7.3 |
|---|---|
Distance to city center | 0.2 mi |
Nearest Airport | Grand Canyon Village National Park |
Distance to airport | 1.7 mi |
Everything you need to know for your stay in Tusayan
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