Pros (+) Staff at hotel was helpful, listened to our concerns
Cons (-) Room smelled of smoke,needs major updates to rooms, breakfast wasn't very good.
2 stars
SureStay Plus Hotel by Best Western Grand Island
2603 South Locust Street, Grand Island, NE 68801, United States
Grand Island, NE
See location+1 308 384 4380Photos of SureStay Plus Hotel by Best Western Grand Island
Overview
Welcome to the SureStay Plus by Best Western Grand Island. Our friendly staff is ready and waiting to make your visit to our newest location one to remember. We’re located right off State Route 34 and only 5 miles from the Central Nebraska Regional Airport, allowing you a convenient place to get some rest whether you’re passing through or staying for a few days. Grab a warm coffee or cold juice and a hearty breakfast at our daily breakfast setup. We offer everything from cereal, yogurt, and muffins to hot options like eggs and pancakes so you can fuel up before you head out. Lunch and dinner options are available within the area, and we are across the street from El Tapatio, a local Mexican restaurant popular among tourists and locals alike. If you’re visiting us on vacation, Island Oasis Water Park is 5 minutes away and open throughout the summer months. It has a variety of water slides, wave pools, and a lazy river to relax in. If you’re feeling lucky, Fonner Park, a horse racing track, is also a 5-minute ride down the road and is adjacent to the Heartland Events Center, where they host different events and fairs throughout the year.
Latest deals for SureStay Plus Hotel by Best Western Grand Island
Amenities at SureStay Plus Hotel by Best Western Grand Island
- Indoor pool
- Fitness center
- Free Wi-Fi
- Coffee machine
- Free parking
- Free airport shuttle
- Wi-Fi available in all areas
- TV
- Cable or satellite TV
- Free toiletries
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Air-conditioned
- Free toiletries
- Smoke alarms
- Heating
Accessibility and suitability
- No smoking
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Adapted bath
- Designated smoking area
Bathroom
- Hairdryer
- Toilet paper
- Public bath
- Shower
- Private bathroom
Dining
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
- Microwave
Parking and transportation
- EV charging station
- Free airport shuttle
- Free parking
- Private parking
Media and entertainment
- Radio
- Cable or satellite TV
- TV
Services and conveniences
- Express check-out
- Safety deposit box
- 24hr front desk
Workspace
- Fax/photocopying
- Desk
General
- Family rooms
- Telephone
Pool
- Heated pool
- Indoor pool
Laundry
- Iron and ironing board
Bedroom
- Sofa bed
Things to do
- Casino
Health and safety
- Daily housekeeping
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Reviews of SureStay Plus Hotel by Best Western Grand Island
8.1
Very good
647 verified ratings
Wonderful
313
Very good
141
Good
86
Okay
29
Fair
26
Mediocre
17
Poor
35
Summary of reviews
Guests say
Guests appreciated the friendly and helpful staff, as well as the cleanliness of the rooms. Many enjoyed the breakfast options, but there were complaints about billing issues, room odors, and some maintenance problems, particularly in bathrooms. Overall, the hotel has potential but needs attention to certain areas.AI-Generated from customer reviews
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Q&A(5)
Tips(10)
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8.1 out of 10
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit the hotel?
The hotel is ideal for a visit in January during the low season or in September during the high season.
How is the quality of the beds at the hotel?
The beds are clean and comfortable, providing a good night's sleep for guests.
Is parking readily available at the hotel?
Yes, the hotel offers free parking and even has an EV charging station for electric vehicles.
What can guests expect from the complimentary breakfast?
The breakfast offers a variety of options and is a great start to the day, according to many guests.
How is the cleanliness of the hotel rooms?
The rooms are clean and well-maintained, ensuring a pleasant stay for all guests.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from the Sign
Some guests reported that rooms located near the hotel sign were brightly lit at night, causing discomfort. Consider requesting a room away from the sign for a better night's sleep.
Check Room Amenities
Several guests appreciated the in-room amenities such as the fridge, microwave, and coffee maker. Ensure your room includes these amenities for added convenience during your stay.
Consider Noise Levels
Some guests mentioned noise disturbances from other guests in the hallways. If you are sensitive to noise, consider requesting a quieter room location or bringing earplugs for a peaceful night's sleep.
Verify Reservation Details
A few guests experienced issues with their reservations, such as confusion with multiple room bookings. Double-check your reservation details and confirm them upon arrival to avoid any inconvenience.
Pet-Friendly Hotel
If traveling with pets, this hotel offers pet-friendly accommodation. However, be mindful that there may be additional charges for bringing pets, so it's advisable to inquire about the pet policy in advance.
Accessibility Features
The hotel provides wheelchair-accessible rooms and facilities, catering to guests with mobility needs. If you require such accommodations, ensure to request an accessible room when making your reservation.
Breakfast Variety
Guests appreciated the diverse breakfast options available. Take advantage of the complimentary breakfast and enjoy the different choices of food offered to start your day on a positive note.
Address Noise Concerns Promptly
In case of noise disturbances from other guests, promptly inform the hotel staff, who have been described as friendly and accommodating, to address the issue and ensure a comfortable stay.
Double-Check Billing
A few guests encountered issues with overcharging or double billing. It's advisable to review your bill thoroughly during check-out and address any discrepancies immediately with the front desk.
Nearby Attractions
The hotel's proximity to attractions such as Fonner Park, Heartland Events Center, and Island Oasis Water Park makes it a convenient choice for visitors interested in exploring these nearby places.
Location
2603 South Locust Street, Grand Island, NE 68801
What's nearby
- Fonner Park0.6 mi
- Heartland Events Center0.8 mi
- Island Oasis Water Park0.9 mi
- Cathedral of the Nativity of the Blessed Virgin Mary1.7 mi
- Stuhr Museum of the Prairie Pioneer1.9 mi
- Conestoga Mall3.3 mi
- Jackrabbit Run Golf Course4.3 mi
- Nine Bridges Bridge5.2 mi
- Witch's Bridge5.4 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about SureStay Plus Hotel by Best Western Grand Island
Low season | December |
|---|---|
High season | August |
Average price (weeknight) | $119 |
Average price (weekend night) | $103 |
When to book a room at SureStay Plus Hotel by Best Western Grand Island
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at SureStay Plus Hotel by Best Western Grand Island
FAQs when booking at SureStay Plus Hotel by Best Western Grand Island
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See most recommended stays in Grand IslandGood to know
Value for money | 8.5 |
|---|---|
Distance to city center | 2.0 mi |
Nearest Airport | Grand Island |
Distance to airport | 5.2 mi |
Everything you need to know for your stay in Grand Island
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