Old needs updating
Needs an update
This is an older hotel. The decor and fixtures are dated. It is clean and spacious but we found the bed hard and the air conditioning was spotty.
We were not able to keep the air conditioning going on warm nights, and the room needs it.
They gave us a dirty room then forgot to apologize
Nice pool area.
Upon arrival we where assigned a room that had not been cleaned. Wen't back to front desk to get another room woman there didn't even say sorry. Other than that the stay was okay. They where giving baby swimming lessons in the pool same time everyone else was using it. Ya know babies pee in the pool.
Asked to cancel reserxvation the ffirst two hours someonebrented a few rooms for a bday party pool and hotel was full of the neighborhood the whole day most people did not even have a room neither kayack or hotel would let me cancel i explained to the clerk my concerns so she went to the poolnand told the party a man and his daughter complained and for them to clear off a table thus putting a target on our backs awful day do not reccomend
Old hotel needs to be freshened up. Could not get security latch to lock because door did not line up with jam. The breakfast is served in same room as pool and it was challenge trying to get breakfast with a bunch of kids running up wet from the pool. Also chlorine smell does not mix well with breakfast smells.
the hotel was dirty and has not been updated at al
it was noisy and dirty
Not the best
I liked that it was close to Grand Rapids and the breakfast had a lot of options. It also had a nice indoor pool area, and the employees were very friendly and professional.
It has the potential to be a nice hotel, but it was clearly pretty run down. The alarm clock was sticky. One of the lamps didn't work. The walls were very thin - we could hear our neighbors cough. Also, the maid service decided to come at 9:00 at night to clean our room. Bizarre. I'm usually not too picky about hotels, but this one was pretty dingy.
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