Overview

Palais Hotel Erzherzog Johann

Sackstraße 3-5, 8010 Graz, Steiermark, Austria
+43 316 811 616

$97+

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Rates

Overall guest ratings

8.3/10 Excellent
Based on 1,524 reviews
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Review highlights

  • 8.9
  • 8.2
  • 5.8
  • 5.5

Good to know

  • Spacious rooms
  • Friendly atmosphere

Nearby

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    About

    With a stay at Erzherzog Johann Palais Hotel, you'll be centrally located in Graz, steps from Graz Main Square and Archduke Johann Fountain. This 4-star hotel is within close proximity of Museum at the Palace and Graz Town Hall.

    Rooms

    Make yourself at home in one of the 57 air-conditioned rooms featuring minibars. Complimentary wireless Internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

    Rec, Spa, Premium Amenities

    Take advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this Baroque hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

    Dining

    Enjoy a meal at a restaurant or in a coffee shop/café. Or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 3 meeting rooms available for events.

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    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Business center
    • Concierge service
    • Laundry service
    • No smoking
    • Coffee shop
    • Babysitting/child services (surcharge)
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    Reviews

    Guest reviews

    Overall Rating

    8.3 Excellent
    Based on 1,524 reviews
    • 8.9 "Location is great."
    • 8.2 "Great service."
    • 7.1 "Good breakfast."
    • 6.8 "Average comfort."
    • 6.6 "Vibe was decent."
    • 5.8 "Food is average."
    • 5.5 "Average value."
    • 5.3 "Bar is ok."
    • 4.8 "Rooms are not good."
    • 4.0 "Not very clean."
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    Overall Rating

    8.4 Excellent
    Based on 899 reviews
    • 9.1 "Terrific location."
      9.7 "City centre within easy reach, said 97%."
      7.2 "72% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
    • 7.8 "Good service."
      9.3 "93% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
      7.8 "78% said the reception staff was great."
    • 7.2 "Good breakfast."
    • 7.1 "High comfort."
      8.5 "85% thought rooms were spacious."
      7.6 "76% liked the big bathroom."
    • 6.7 "Vibe was decent."
      6.8 "Only 68% thought, the hotel was luxurious."
    • 6.1 "Food is average."
      5.8 "Desserts were ok, said 58%."
    • 6.0 "Average amenities."
      5.8 "58% thought the building was acceptable."
    • 5.7 "Rooms are ok."
      6.7 "Beds were acceptable for 67%."
      6.9 "69% thought the minibar was ok."
    • 4.1 "Not very clean."
      2.5 "75% said rooms were dirty."
      0.0 "100% said the bathroom was dirty."
    • 3.0 "Disappointing internet connection."
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    Overall Rating

    8.4 Excellent
    Based on 152 reviews
    • 8.8 "Location is great."
    • 8.0 "Great service."
    • 7.0 "Good breakfast."
    • 6.7 "Average comfort."
    • 6.7 "Vibe was decent."
    • 5.9 "Average amenities."
      5.8 "58% thought the building was acceptable."
    • 5.6 "Average value."
    • 5.5 "Food is average."
    • 4.6 "Rooms are not good."
      1.1 "89% thought they were poorly maintained."
      2.6 "74% complained about the bathroom."
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    Overall Rating

    8.4 Excellent
    Based on 76 reviews
    • 9.0 "Terrific location."
    • 8.2 "Great service."
    • 7.3 "Good breakfast."
    • 7.0 "Good vibe."
      9.2 "92% enjoyed the friendly atmosphere."
    • 6.9 "Average comfort."
    • 6.5 "Average amenities."
    • 4.8 "Rooms are not good."
      2.6 "74% complained about the bathroom."
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    Overall Rating

    8.2 Excellent
    Based on 396 reviews
    • 8.7 "Location is great."
      9.8 "City centre within easy reach, said 98%."
    • 8.6 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      7.6 "76% thought the service was very professional."
    • 7.4 "Good breakfast."
    • 6.7 "Vibe was decent."
    • 6.2 "Average comfort."
      6.5 "Beds were acceptable for 65%."
    • 6.2 "Average amenities."
      6.2 "62% thought the building was acceptable."
    • 5.7 "Food is average."
    • 4.2 "Rooms are not good."
      2.3 "77% complained about the bathroom."
      1.2 "88% thought they were poorly maintained."
      2.8 "72% said rooms were dirty."
      4.2 "58% found problems with the furniture."
      1.7 "83% had problems with the shower."
      2.0 "For 80%, the rooms looked old."
    • 3.7 "Not very clean."
      2.8 "72% said rooms were dirty."
    • 2.4 "Disappointing internet connection."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Spacious rooms"
    "Friendly atmosphere"
    data provided by TrustYou

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