Overview

Palais Hotel Erzherzog Johann
Best Location

Sackstraße 3-5, 8010 Graz, Steiermark, Austria
+43 316 811 616

$93+

Overall guest ratings

8.3/10 Excellent
Based on 1,830 reviews

Review highlights

  • 9.0
  • 8.4
  • 5.5
  • 5.3

Good to know

  • Spacious rooms
  • Near city centre

Nearby

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    About

    Erzherzog Johann Palais Hotel features a rooftop terrace and puts you just steps from Graz Town Hall. After getting a workout at the fitness center, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. There's also a sauna, and rooms at this upscale hotel offer minibars and room service.

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Terrace/Patio
    • Business center
    • Concierge service
    • Room service
    • Coffee shop
    • Babysitting/child services (surcharge)
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall Rating

    8.3 Excellent
    Based on 1,830 reviews
    • 9.0 "Terrific location."
      9.9 "City centre within easy reach, said 99%."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.4 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
      8.0 "80% found the restaurant service to be one of the best."
      8.6 "Lovely bar service, according to 86%."
    • 7.4 "Good breakfast."
    • 6.7 "Vibe was decent."
    • 6.3 "Average comfort."
      6.3 "Beds were acceptable for 63%."
      5.0 "Only 50% thought the air conditioning was adequate."
    • 5.5 "Food is average."
      6.0 "Desserts were ok, said 60%."
    • 5.3 "Rooms are ok."
      6.3 "Beds were acceptable for 63%."
      5.5 "Only 55% thought the furniture was functional."
      5.0 "Only 50% thought the air conditioning was adequate."
    • 5.0 "Average value."
      1.1 "89% said the breakfast was too expensive."
    • 4.1 "Not very clean."
      3.6 "64% said rooms were dirty."
      1.9 "81% said the bathroom was dirty."
    • 4.0 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
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    Overall Rating

    8.3 Excellent
    Based on 1,061 reviews
    • 9.1 "Terrific location."
      9.9 "City centre within easy reach, said 99%."
      9.7 "97% liked the proximity to sightseeing."
    • 8.0 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
    • 7.4 "Good breakfast."
    • 6.8 "Average comfort."
      6.4 "Beds were acceptable for 64%."
    • 6.6 "Vibe was decent."
    • 6.1 "Food is average."
      6.3 "Desserts were ok, said 63%."
    • 5.7 "Rooms are ok."
      6.4 "Beds were acceptable for 64%."
      5.9 "Only 59% thought the furniture was functional."
      6.9 "69% thought the minibar was ok."
    • 4.9 "Wellness & sports facilities were not very nice."
      4.2 "58% didn't like the fitness area."
    • 4.3 "Not very clean."
      3.9 "61% said rooms were dirty."
      2.0 "80% said the bathroom was dirty."
    • 4.0 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
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    Overall Rating

    8.7 Excellent
    Based on 219 reviews
    • 9.2 "Terrific location."
      9.9 "City centre within easy reach, said 99%."
    • 8.5 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 7.4 "Good breakfast."
    • 6.4 "Average comfort."
      6.2 "Beds were acceptable for 62%."
    • 5.5 "Rooms are ok."
      6.2 "Beds were acceptable for 62%."
      5.6 "Only 56% thought the furniture was functional."
    • 5.3 "Food is average."
    • 5.2 "Average value."
    • 4.0 "Not very clean."
      3.7 "63% said rooms were dirty."
      2.2 "78% said the bathroom was dirty."
    • 4.0 "Internet is poor."
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    Overall Rating

    8.0 Good
    Based on 54 reviews
    • 8.9 "Location is great."
    • 8.6 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 6.9 "Vibe was decent."
    • 6.5 "Average amenities."
    • 5.1 "Rooms are ok."

    Overall Rating

    8.2 Excellent
    Based on 494 reviews
    • 9.4 "Terrific location."
      9.9 "City centre within easy reach, said 99%."
    • 8.6 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      8.0 "80% thought the service was very professional."
    • 7.8 "Good breakfast."
    • 7.0 "Good vibe."
    • 5.9 "Average comfort."
      6.3 "Beds were acceptable for 63%."
      5.2 "Only 52% thought the air conditioning was adequate."
    • 5.0 "Rooms are ok."
      3.5 "65% complained about the bathroom."
      0.6 "94% thought they were poorly maintained."
      2.9 "71% said rooms were dirty."
      3.0 "For 70%, the rooms looked old."
      2.6 "74% had problems with the shower."
    • 4.9 "Wellness & sports facilities were not very nice."
    • 4.5 "Value below average."
    • 4.1 "Internet is poor."
      3.9 "61% said the wifi quality was bad."
    • 3.5 "Not very clean."
      2.9 "71% said rooms were dirty."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Spacious rooms"
    "Near city centre"
    data provided by TrustYou

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