Greenwood Hotels

The staff is very helpful and friendly. The breakfast area is nice, fairly good options to choose from. Decent place to stay at - it's close to a lot in Greenwood and surrounding areas.

Staff was very accommodating and friendly. The free breakfast had a large seating area and offered surprisingly good food for a free breakfast offer.

The staff was friendly and always asking if we needed anything.

Had a problem with my key card a couple of times

Air conditioner leaked all over the floor, very tiny room, bed not clean. Definitely not over a 2 star rating!

Overall experience was great in all aspects.

None.

Outstanding customer service

Second day breakfast could have been better.

Price

Breakfast was not as advertised. They gave me a smoking room.

Good service, clean rooms, good wi fi, good pricing. I've stayed at many small town motels, and this was above average.

Comfortable beds, peaceful

Nasty hand pri to on the ceiling in our room, no rugs in bathroom, son fell out of bathroom and got hurt do to floors to slick

It is negligent on your part NOT to disclose online the fact that you are undergoing renovations at this time. Was not aware until I walked through the doors that the entire front lobby is ripped up and covered in plastic. The overpowering fumes from the paint or whatever it is that's being worked on was suffocating. Seriously, by the time I made my way to my room on the 2nd floor I already began having a headache and when I walked inside it was only to find the same smell there ss well. Disclosure is critical and in my opinion, I think it was negligent and unprofessional on Fairfield Inn's part to not let customers know what they were in for. I There were several main hotels in that vicinity I could have chosen but I booked here because of my favorable experiences in the past. I had been traveling all day and needed a comfortable place to stay to get a good night's sleep before continuing on the next day. Instead I was blindsided by the conditions, had a horrible headache the entire stay because of the strong fumes. Extremely disappointing. Can't imagine that anyone would sensitivities could possibly stay in that environment the entire night. This, coming from a woman who loves the strong smells of gasoline, nail polish and such.

Cleaned major areas daily, but needs a thorough deep cleaning.

Only had free coffee one day, and included breakfast wasn't available until 6:30 am, so I never got any, leaving at 6 am.

Nothing a disaster

Nasty , couldn't stay , reporting