Krystal Urban Guadalajara

The hotel offers complimentary WiFi, a fitness center, multiple bars and restaurants, 24-hour room service, a business center, and meeting rooms for small events.

Guests have mentioned that the rooms were clean and comfortable, but some reviews highlighted issues with the cleanliness of the shower and bathroom, as well as the need for better cleaning of linens and towels.

The hotel offers free parking with limited spaces, and there are seats outside the hotel where guests can wait for Uber.

Guests have praised the friendly and helpful staff, but some reviews mentioned that the receptionists were not very helpful or welcoming.

The high season is in March, and the low season is in December, providing guests with the opportunity to choose the best time based on their preferences and travel plans.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

While the hotel is conveniently located, some guests found it necessary to use public transportation or Uber to access the city center. Bus #3, located a couple of blocks from the hotel, provides a cost-effective and efficient option for reaching the city center.

Some guests reported that not all rooms have a view, so it's advisable to confirm the room type and view when making a reservation. Additionally, guests appreciated the complimentary bottled water in the rooms.

The hotel's location offers easy access to various restaurants, a small mall across the street, and attractions such as Los Arcos de Guadalajara, Casa Taller Jose Clemente Orozco, and Templo Expiatorio del Santísimo Sacramento, making it a convenient choice for travelers.

While some guests enjoyed spacious and comfortable rooms, others reported basic and small rooms with no view. It's recommended to inquire about room size and view options based on personal preferences.

Guests appreciated the convenience of 24-hour room service and found the food to be delicious. However, some guests reported issues with receiving ice and suggested improvements in daily room cleaning.

Several guests mentioned cleanliness issues, such as dirty carpets in the hallways, unclean bathrooms, and worn linens and towels. It's advisable to check the room's cleanliness upon arrival and address any concerns with the staff promptly.

While some guests enjoyed the breakfast and its options, others found it to be repetitive or not included in their stay. It's recommended to clarify breakfast inclusions when booking.

The hotel offers a fitness center, meeting rooms, and concierge services, including tour and ticket assistance. Guests appreciated the hotel's professional and friendly staff, as well as its central and safe location.

Some guests experienced issues with room features, such as malfunctioning thermostats, dark and depressing views, and unclean coffee areas. It's advisable to communicate specific room preferences and address any issues with the staff for a comfortable stay.