Hotel Promenade
Overview
Latest deals for Hotel Promenade
Amenities at Hotel Promenade
- Free Wi-Fi
- Cable or satellite TV
- Parking
- 24hr front desk
- Non-smoking rooms available
- Storage available
Parking and transportation
- Parking
Media and entertainment
- Cable or satellite TV
Accessibility and suitability
- Non-smoking rooms available
General
- Storage available
Services and conveniences
- 24hr front desk
Basics
- Free Wi-Fi
Reviews of Hotel Promenade
Score by provider

The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's bedding and mattresses?
You can expect decent mattresses and bedding, ensuring you'll get some good sleep during your stay.
Is there free parking available at the hotel?
Yes, the hotel offers free parking, providing convenient and cost-effective parking options for guests.
How is the hotel addressing cleanliness concerns?
The hotel ensures daily housekeeping, uses effective cleaning chemicals against coronavirus, and disinfects guest accommodations between stays, prioritizing the safety and well-being of guests.
When is the best time to visit the hotel?
The low season is in March, offering a quieter and potentially more affordable time to visit the hotel.
What can I expect from the hotel's customer service?
The family that runs the hotel is described as super nice and helpful, striving to address any issues and provide a positive guest experience.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Check Room Readiness
Some guests reported that the hotel was still under construction and not fully open, with rooms not being ready upon arrival. It's advisable to inquire about the hotel's readiness before booking, especially given the full price charged.
Inquire About Wi-Fi
Several guests mentioned that the Wi-Fi didn't work at all during their stay. It's recommended to inquire about the status of the Wi-Fi before booking if this amenity is essential for your stay.
Verify Room Amenities
Guests reported issues such as no running water, lack of basic toiletries, and dusty conditions in the rooms. It's advisable to confirm the availability of essential amenities with the hotel before arrival.
Ask About Bathroom Facilities
Some guests highlighted the lack of bathroom storage, hooks, towel rods, and other essential fixtures. It's recommended to inquire about the bathroom facilities to ensure they meet your needs.
Consider Construction Status
As the hotel was mentioned to be under construction, it's advisable to give it some time and possibly wait for updates on its readiness before making a reservation.
Engage with the Family-Run Staff
The family that runs the hotel was praised for being super nice and helpful in addressing issues. Engaging with the staff for assistance may enhance the overall experience.
Opt for a Quiet Stay
Guests appreciated the quiet environment, making it an ideal choice for those seeking a peaceful retreat. Consider this aspect when planning your stay.
Plan for Hot Water
Guests noted that there was plenty of hot water in the shower, ensuring a comfortable bathing experience. This can be a valuable consideration, especially for those who prioritize this amenity.
Bring Your Own Essentials
Considering reports of missing or inadequate room amenities, bringing along essential items like toiletries and towels may be beneficial for a more comfortable stay.
Verify Booking Details
Given the reported issues with room readiness despite prior reservations, it's advisable to double-check booking details and ensure clear communication with the hotel to avoid inconveniences.
Location
What's nearby
- Museo Exhacienda San Gabriel De Barrera1.6 mi
- Guanajuato Centro de Convenciones1.7 mi
- Museo de las Momias de Guanajuato2.4 mi
- Pipila Monument2.6 mi
- Museo Casa de la Tia Aura2.6 mi
- Hidalgo Market2.6 mi
- Alley of the Kiss2.7 mi
- Guanajuato Historic Centre2.7 mi
- Alhóndiga de Granaditas2.7 mi
- Teatro Juarez2.7 mi
- Iglesia de San Diego2.7 mi
- Don Quijote Iconographic Museum2.7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Hotel Promenade
KAYAK's top tips for your stay at Hotel Promenade
FAQs when booking at Hotel Promenade
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Distance to city center | 2.6 mi |
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Nearest Airport | León Del Bajio |
Distance to airport | 12.6 mi |