Good hotel, great value, near the station but main disadvantage is there is virtually nothing of interest near the hotel, its a long walk to shops, restaurants etc.
Staff may not always have a good command of english but they would do their best to try to help me with my needs ; Overwhelming choice of excellent Dim Sum for breakfast (did not even try their continental buffet) ; Free wired internet ; pool ; great value for money Looks like it's just accross the East Train Station on the map.. It actually is but you have to cross a 6 lines freeway to reach the hotel (people do it, it's probably not a good idea to try if you are not used to the chinese way of crossing roads). No overpass nor underpass near the hotel. The taxis drive to/from the station takes 10 minutes ; Their travel agency cannot make reservation for train tickets (but ok for air tickets)
The hotel is just o.k. I would not give it more than 3 Stars. It is clean but you can easily see wear and tear in every details of the hotel's room. Looking outside the window seeing a nice size outdoor pool with next door yard filled with construction debris.
The hotel is very clean and confortable. Great breakfast.
my accommodation was comfortable and full of successful the hotel was clean and the employ was cooperative just the location
This was one of the most pleasant experiences staying on a business trip in China. The staff was incredible. I stayed on the executive floor. The service and amenities were amazing. I will definitely stay there again.
Very nice room . Good breakfast . A little too expensive for what it is offering . I stayed during Canton fair ,maybe this is the reason why I thought a little expensive but I would recommend this hotel Location ! . It is central and nice , but in the area are a lot of office buldings . you just cannot go from the hotel and drink a beer or go to a restaurant within walking distance . You have to take taxi .
it was good and nice for arabic family
The only good thing - free can of Coke, Sprite and bottle of water. Worst hotel for last 3 years. Bad english, bad service, no info for tourists (have only one map, which they don't give, staff doesn't know anyting!), cheated with exchange rate, 1 horrable breakfast for 2 staying persons in room (gave us second after complains), cold room.
I think the residences are a great alternative to a conventional hotel. You get all the conventional services with the addition of a kitchen and washing machine giving you the option of eating in. I found the place a very pleasant place to stay, close to the metro, guangzhou east railway station and plenty of good shopping on the doorstep. Although my stay was very comfortable (I stayed in a studio apartment) the pictures make the residence look more luxurious than it actually is. The buffet breakfast could be better but was ok.
The location is the best, very close to bus stop to GZ ariport and the railway station. with the construction that is going on now in the city, Springdale commands the best location. The hot water switch needs to be improve, as I need to turn it on each time I need to use, the switch is too high. Very hazardous should I slip.
Please write at least 15 words
new, good facilities in room unexciting/uninteresting interior design; no wireless internet
Some of the service staff at the reception were more knowledgeable than the rest. The more senior staff were very helpful and spoke english quite well. There were hardly any information for tourists. Taxis are hard to get, especially when we needed to go to the train station. There was no advice that we should book a taxi before hand, or should book the hotel car. We ended up missing our train to Hong Kong because the taxi came so late and no one knew how bad the traffic was. Furthermore, the staff told us that the train station is on 10 minutes away, and not knowing that there were roadworks and the taxi had to drop us at a taxi stand three blocks away from the station. It was a long and difficult walk especially for my father, 87 years old. I think that the hotel should provide more accurate information for it's client and perhaps offers transportation to and from the hotel.
The Supervisor at the reseption...I think her name was Angel I had one bedroom apt. for 2 adults and only breakfast for one was encluded.bed was not comfertable
The location They charged my credit card without any reason and after my mails to booking.com they gave it back. the funny thing is check in time you have to come between 2 pm to 6 pm if you come after this time they have no responsibility!!! with credit card guaranty they hold the room till 9 pm for me. Dont forget the chinese address of hotel because taxi drivers with chinese address can find the hotel very hard also get the chinese address of the other sights of city.
Excellent restaurant on the third floor. Courteous and conscientious staff. Photos on the site did not meet with reality. The bed was small in length, dangled his legs. The room is old, you must update the furniture, sanitary ware, bathroom mirror. Very noisy ventilation. The air in the room damp and musty.
nothing except its location and polite staff room interior, facility for international guest
situated just nxt to a McDonald restaurant which make me very convenient because I dont eat local China food. The room is old, dirty, torn and extremely smelly. The carpet is extremely dirty and the wall paper look horrible that I thought the room is haunted. I request to change the room, but the staff claimed that it is fully booked. I am seriously disappointed. Anyone, please do not stay in this hotel even though it's cheap because it's horrible.
the worst room in my life i ve ever live...
location, thats all smells bad rooms old, we got foold by the pictures in your website,
Only the housekeeping staffs are nice and polite people. The bus attendant in charge of sending conference participants to convention hall is nice. But that's the only redeemable thing about this hotel. No internet connection in the room, although they claim they do. We were asked to go to Business Centre for internet access, but have to pay rmb$100 for 15 min! Hotel room floor dirty with burnt marks everywhere. One hotel staff even repeatedly tried to barge into our room. Don't know what he wanted. So scary!! When we complain, manager sided his staff and was extremely rude. Hotel beds very hard and stiff. Like sleeping on a wooden plank. Overall: Worst Hotel I've ever stayed in my entire life. I cancelled stay after 2 nights, altho I booked for 4 nights. very unsafe & unfriendly. stay at your own risk!!!
site For such money don't wait something especial from the given hotel
It is near the East Railway Station and Metro Subway. Also near to PO Park Plaza which have several good restaurant to choose. Price was high during the Canton Fair.
everything my ipod and sound device was stolen by room service, construction behind the hotel start from 6 am
Just the stay They charged us more than what we booked from booking.com. The staff was rude and we argued for 1 hour at cherckin. They blamed the rate change for 40USD increase which is impossible. Next morning we had to rediscuss with the manager and finally they agrees to lower it a little. But at checkout agin they made the same mistake.
Convenient, friendly and efficient, Breakfast. Not really the western type as advertised. Breakfast restaurant could be cleaner too.
Good value for business The al a carte food in the restaurant was not good. Ordered snails and delivered shrimps on fruit. Ordered seafood fried rice and received fried rice with a little seafood withe a chicken joint thrown in!
clean room is excellent there are no shopping
The room. The hotel staff had poor knowledge of english language.
They must have more people speeking english
Price, Comfort, Secure location Lack of other languages
The breakfast was nice and they had an outdoor swimming pool but there was a big dual carraigeway and motorway flyover next to the hotel so it was a bit dusty!There was free buses to/from the Canton Fair.The metro station was at least 20 mins walk away.Internet access was free. There was only 1 access to the hotel because of a very complex dual carraigeway and flyover. You had to double back in a taxi.It was out of town and not near any shops.
Free Breakfast, Free Internet, Free Minibar It was far from city centre and I had to spend time & money commuting
The location was fantastic. The room had a stale smoke smell.
Its only 10 minutes drive by shuttle bus to the fair. Buffet breakfast good compared to same priced hotel in the same district.
To be honest with the money I have paid nothing worth there I could get better hotel The location near to nothing , if you want to save your time and money don't go for it , breakfast is really bad quality means better to have room with out breakfast and enjoy your coffee at your room . The people there cold learn more English but any way in china all hotels worker hard to cominacate with .
The front desk staff are excellent . Feel cheated as we used the foot massage service. When asked we was informed there is 20% discount for hotel guest , after completed the service, we are not allowed to have the discount . big mess and after some hotel negotiation which totally spoilt our mood, we are given the discount. This is consider cheating !!!!!