Cons (-) This hotel staff has the strange idea that calling your room multiple times to ask if you need anything is a good idea. It is not! Twice they woke me. I asked that they stop calling the room but they did not stop. I had to unplug the phone.
4 stars
Grand Hotel Guayaquil, Ascend Hotel Collection
Photos of Grand Hotel Guayaquil, Ascend Hotel Collection
Overview
Experience the local flavor of the tropical gateway to lush Pacific beaches and the beautiful volcanic Galapagos Islands when you stay at the Grand Hotel Guayaquil, an Ascend Hotel Collection Member. Amenities include free WiFi, meeting space and a restaurant. Guest rooms feature a microwave and refrigerator, work area, coffee maker, flat-screen TV and in-room safe. We are near the Guayas River, Captain Morgans Pirate Ship, San Marino Shopping Mall and the Malecon 2000 boardwalk. Have a memorable, authentic experience in Ecuador at our neighborhood hotel in Guayaquil. Pets are Allowed.
Latest deals for Grand Hotel Guayaquil, Ascend Hotel Collection
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Grand Hotel Guayaquil, Ascend Hotel Collection
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Valet parking
- Business center
- Wi-Fi available in all areas
Basics
- Wi-Fi available in all areas
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Internet
- Free Wi-Fi
- Towels
- Shampoo
- Trash cans
- Conditioner
Accessibility and suitability
- Lowered sink
- Non-feather pillow
- Designated smoking area
- Private entrance
- Roll-in shower
- Shower chair
- Accessible by elevator
- Adapted bath
- Upper floors accessible by elevator
- Upper floors accessible by stairs
General
- Window
- Garden view
- Landmark view
- Pool view
- Storage available
- Seating area
- Sofa
- Solarium
- Telephone
- City view
Services and conveniences
- Business center
- Wake-up service
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Private check-in/check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Dining
- Grocery deliveries
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Kettle
- Refrigerator
- Coffee machine
Bathroom
- Open-air bath
- Bathrobe
- Private bathroom
- Raised toilet
- Shower
- Toilet
- Toilet paper
- Walk-in shower
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Shuttle service
- Private parking
- Airport shuttle
- Valet parking
Family friendly
- Cribs available
- Child pool
- Kids meals
- Kid-friendly buffet
- Indoor play area
- Complimentary breakfast
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Streaming service
- Radio
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Bedroom
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Things to do
- Board games/puzzles
- Table tennis
- Pool table
- Foosball table
Pool and spa
- Outdoor pool
- Plunge pool
- Sauna
Outdoor
- Garden
- Terrace/Patio
Fitness
- Fitness center
- Squash
Workspace
- Desk
Health and safety
- Safe
Reviews of Grand Hotel Guayaquil, Ascend Hotel Collection
9.1
Wonderful
2129 verified ratings
Wonderful
1459
Very good
328
Good
181
Okay
65
Fair
45
Mediocre
18
Poor
33
Summary of reviews
Guests say
Guests appreciated the hotel's location, noting its proximity to tourist attractions and beautiful views. However, many reviews highlighted poor service, with complaints about unhelpful staff and issues with reservations. Cleanliness was generally praised, but some guests mentioned minor issues. Overall, while the hotel has potential, the service needs significant improvement.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
9.1 out of 10
1112 reviews
8.3 out of 10
3 reviews
8.7 out of 10
2 reviews
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast?
The breakfast at Grand Hotel Guayaquil is highly praised by guests, offering a wide variety of delicious food options and a great start to the day.
Is the hotel staff accommodating and helpful?
Yes, the staff at Grand Hotel Guayaquil is consistently described as very friendly, helpful, and focused on providing excellent service to guests.
How is the cleanliness of the hotel's rooms and amenities?
The hotel's amenities and rooms are consistently described as very clean, with reduced sound and light conducive to a lovely rest, ensuring a comfortable stay for guests.
What are the best times to visit the hotel?
The low season at Grand Hotel Guayaquil is in April, while the high season is in November, offering potential visitors an idea of the best times to plan their stay.
Is parking available at the hotel?
Yes, the hotel offers parking, secured parking, and valet parking, providing convenient options for guests with vehicles.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests recommended choosing a room with a view, particularly those facing the pool, garden, or city for a more enjoyable stay.
Take Advantage of the Breakfast
Many guests praised the breakfast, so be sure to indulge in the complimentary morning spread during your stay.
Explore Nearby Attractions
The hotel's proximity to attractions like Catedral Metropolitana de Guayaquil, Parque Seminario, and Malecon 2000 makes it convenient for sightseeing and exploring the city.
Consider Low Season Travel
If planning a visit, consider traveling in April, which is noted as the low season, to potentially avoid crowds and enjoy a more relaxed experience.
Be Mindful of Noise Levels
Some guests mentioned noise issues, so consider requesting a room away from potential sources of noise for a quieter stay.
Check Room Amenities
Prioritize rooms with modern amenities such as updated air conditioning units and spacious bathrooms to enhance comfort during your stay.
Utilize the Gym Facilities
Guests appreciated the well-equipped gym, so if fitness is a priority, take advantage of the fitness center during your stay.
Take Note of Restaurant Options
While the hotel's restaurant received positive feedback, some guests mentioned limited menu options, so consider exploring nearby dining alternatives for variety.
Plan Airport Transfers
If you have early or late flights, consider arranging airport transfers through the hotel, as guests appreciated the assistance with transportation during off-peak hours.
Inquire About Nearby Services
Ask the hotel staff for recommendations on nearby services and amenities, such as restaurants and transportation, for a more personalized experience.
Location
Boyaca 1615, Guayaquil 090307
What's nearby
- Catedral Metropolitana de Guayaquil100 yd
- Simon Bolivar Statue170 yd
- Parque Seminario220 yd
- Biblioteca Municipal de Guayaquil318 yd
- Museo Nahim Isaias0.3 mi
- Torre del Reloj0.3 mi
- Barco Pirata Morgan0.4 mi
- Parque Centenario0.4 mi
- Crystal Palace0.6 mi
- Hospital del Nino, Dr Fransisco de Icaza Bustamante0.8 mi
- Cerro del Carmen1 mi
- Cerro Santa Anna1.1 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Grand Hotel Guayaquil, Ascend Hotel Collection
Low season | July |
|---|---|
High season | October |
Average price (weeknight) | $90 |
Average price (weekend night) | $74 |
When to book a room at Grand Hotel Guayaquil, Ascend Hotel Collection
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Grand Hotel Guayaquil, Ascend Hotel Collection
FAQs when booking at Grand Hotel Guayaquil, Ascend Hotel Collection
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in GuayaquilMost recommended
See most recommended stays in GuayaquilGood to know
Value for money | 9.0 |
|---|---|
Distance to city center | 0.3 mi |
Nearest Airport | Guayaquil Jose Joaquin de Olmedo |
Distance to airport | 2.6 mi |
Everything you need to know for your stay in Guayaquil
Complete your trip
Popular destinations