Find Cheap Flights to Guayaquil Jose Joaquin de Olmedo

Help from the crew with my baby. The food was ok.

Plane's seats were old and uncomfortable. I was doing the check-in and the guy from the airline saw me with a baby and didn't help me with the suitcase.

Me gustó la puntualidad y la atención de los empleados

Los asientos muy incómodos. .no podía ni siquiera recostarme y eso que no estaba sentada en salida de emergencia. Son aviones viejos.

Crew was not friendly

best routes to destinations in South America easy connections.

Airport

Nothing worth mentioning.

Their food makes you feel punished for flying economy

The return flight was 1 hour delayed for no obvious reason.

It was a nice, smooth flight. The staff was highly professional and courteous. No major issues here.

I liked the idea of having in-flight entertainment from my own device but it was difficult for me to acess the lan app due to the lack of WiFi access

Nothing... Entire experience horrible for my 17 year old.

Everything. Will never use American Airlines again

First class

Courtesy and smiling faces.

I actually have no complaints. All went well on both legs of my flight.

Coffe and snack

It was the cheapest available... but not worth the savings.

They have an extremely rigid carry-on policy. Only 8kg or 17lbs permitted. Backpack or other small bag as a personal item not permitted (see their website). We were fortunate to have noticed ahead of time and reduced our hand baggage. Others less fortunate than us had to root through their luggage at the airport to decide what to leave behind. Many had to toss things in the garbage since they couldn't take them. Despite restrictions, for unknown reasons overhead bins were full when we boarded (we were among the last) and our bigger carry-ons had to go under as checked bags. Fortunately we were able to remove our iPads and iPhones bought for friends from those carry-ons. If not they might have disappeared like happened to my brother earlier this year when he flew Tame (A laptop was stolen from his carry-on that was checked in at the Gate). They had a huge backlog of luggage left behind from previous flights and they left around 50% of the passenger's luggage behind. All 8 of our bags (family of 4) were left behind. The majority of the bags on unloaded from the plane were from 2-4 days earlier. There were a lot of irate passengers in Guayaquil as a result. With so many people putting in lost baggage claims, we had to wait for 3 hours in the airport to get out. I have flown US to Ecuador every year for 20 years and have never had an experience this bad. Worse yet, at least half the plane went through this experience, and it looks like the luggage backlog has affected both past flights and will affect future ones.

The food was fine and service was good.

No in-flight movie.

The crew makes you feel special regardless traveling in an economic or business class. The food was excellent in the business class.

Smooth friendly service

Food

Plane is not well equiped.

Excellent service ,starting with the counter they make us feel welcome and the service on the fly is 5 stars,this was my first time flying with Avianca and I definitely will fly with Avianca again .

Buena aerolínea salidas y llegadas en tiempo. Personal amable. Sin problema alguno.

How it moved

That it didn't move too much.

The flight departed on time, service was prompt and the cabin crew was friendly and spoke fluent English.

Not really a complaint but flights marked Operated by P5 Arrorepublica are done using Copa Columbia metal whose business class on the E190 uses a smaller seat type that's 4 across as opposed to 3 across in the Copa Panama E190 s, however it's the same great service.

When I arrived to the airport i found that my flight had been changed for another one that was going to depart 4 hours later, that is I had 4 more hours of waiting at the airport, then at 4 am in the morning just before boarding they offered a voucher to let somebody else take my spot (that was nice because they let me stay at the star alliance lounge) the problem is that later they told me the voucher can only be used at an copa air office IN PERSON!!!! Who buys tickets in person in 2017 I guess copa is still in 1990

The crew at the gate as well as the crew on the plane were excellent and very helpful. The gate crew made rerouting very easy.

The 3 hour delay made for an exceptionally long trip. Delays are so very common on United; especially when connecting through O'Hare.

Flight delayed due to weather. Rebooking was a zoo, had to pay for hotel room and worst of all waited over an hour at baggage claim to get our bags back. It's taking us 2 days to get from Albuquerque to Austin.