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Comfortable hotel, friendly staff, good breakfast by Italian standards.
Hotel with a genuine atmosphere. Very friendly and forthcoming personnel. Nothing
very nice location very dark and too many stairs to the room.
unbeatable location. Very charming place. Friendly and attentive staff. Good breakfast with freshly made cakes and hot drinks from the bar nearby. A lovely place overall. Water temperature keeps changing during shower, to anything from cold to very hot.
We liked everything:the comfort, the gardens,the location, the breakfast and the help from the lady at the desk. We liked everything.
Romantic enchanted Castle in beautiful town,right in the center of ancient Middle Ages town No parking near the hotel, free parking 10 min walk from hotel, you can stop by hotel to load/unload. staff gladly helps
excellent location and wonderful room with an amazing view
The location in te town centre was excellent. The room had stunning views. The hotel has lovely gardens. It was great having breakfast out in the Piazza Grande. The hotel was excellent value for money.
very good central location we were not warned of the fact that our arrival coincided with a festival and it was a nightmare getting to the hotel as streets were blocked off
The central location
Lovely hotel - helpful staff, balcony with beautiful views, family suite excellent, wouldn`t recommend the restaurant (very slow & chaotic service).
attentive staff, lovely rooms, great central location
The suite was lovely, and the breakfast was very good. The staff was very helpful, and kindly spoke English for us.
The location was excellent and the staff were very friendly and helpful We were not immediately issued with a controller for the air conditioning and had to ask for it when we returned in the evening
Extremely helpful staff! The restaurant staff also provided fantastic (and gluten free!) food. A beautiful hotel.
Fantastic hotel with excellent service.We stayed in one of the 2 Renaissance Suites with large fresco paitings and it was fantastic to wake up in the morning and see these fantastic paintings above your head.We had 2 wonderful days in this hotel and the charmiming village of Gubbio.The restaurant Bosone Garden is also very nice with very good service and good local food.This is really a hotel if you search for something different/exclusive and once in a lifetime experience. Nothing
The friendly staff A little dark
The staff was superb; always helpful, gracious and accommodating. The nicest hotel staff during our stay in Italy and this was my 6th visit to the country. Our bathroom was extremely small for three people to use. The bathtub was very small with only a hand held shower. Other bathrooms were larger, so I would suggest to future travelers to request a room with a spacious bathroom.
Very good value for money. Very nice hotel. What a view... Perfect location. We would recommend this hotel to everyone.
Overall impression ok Lack of comfort in the reception area (e.g. a table where you could play with bad weather).
The breakfast was delicious, the room was spacious and warm, the bathroom was very clean. The hotel owner/manager was very friendly and helpful. The night person who checked us in was not very friendly. However, the hotel owner/manager was VERY friendly.
Very nice stuff and excellent location
Nice hotel in a good location. I would prefer stone floor instead of carpet, to prevent allergies.
It was well located. Room was good. Staff helpful and friendly. Breakfast was very basic but then it is a 3 star so probably appropriate. Downside was the constant chiming of the clock and tolling of church bells and the foot traffic below my room which made sleeping difficult.
It was a beautiful place When we arrived (2pm) it was closed, although the staff arrived shortly. The bathroom does not have shower facilities, only bathtub... we missed the shower.
Good position with very helpful staff. Breakfast very good (for italy) the bells on the church just outside our window rang every 15 minutes making sleep difficult. Shutters on the windo od room 486 would have helped.
very friendly staff, very good room for the price, good location
The hotel is a small hotel in the heart of the city inside the walls. You can walk to everything. Your car must be parked about 70 meters away where you can pay 8 Euros a day or after unloading your luggage you can park for free near the Roman theater ruins (about a 5 minute walk). The staff was very friendly and helpful. Everything they recommended was great The room we had was small but breakfasts were very good and the price was unbeatable. The only reason we checked good instead of excellent for comfort is because our room was small. The bed was comfortable. The lighting was good. There was a phone in the room and an en suite bathroom.