Fortune Park Orange, Sidhrawali, Gurugram - Member Itc Hotels' Group

The hotel has enhanced cleaning and disinfection protocols in place, including daily housekeeping, contactless check-in/check-out, and the use of effective cleaning chemicals. Additionally, there are physical distancing rules, hand sanitizer available, and the property is cleaned by professional cleaning companies.

Guests have praised the staff for their prompt service, courteousness, and hospitality. The staff is described as attentive, cooperative, and helpful, ensuring a pleasant and comfortable stay for visitors.

The hotel offers a variety of dining options, including a restaurant, bar/lounge, breakfast in the room, and special diet menus. Guests have enjoyed the buffet meals, breakfast, and the quality of food, with some mentioning the excellent variety and taste.

The hotel provides amenities for families, such as kids' meals, a kid-friendly buffet, and games for kids. However, some guests have mentioned limitations in kids' enjoyment options, so it's advisable to check for specific activities before visiting with children.

The hotel experiences high season in February and low season in July. Visitors may want to plan their stay accordingly to take advantage of the seasonal variations in rates and crowd levels.

Several guests mentioned that some rooms had old furnishings and were not up to the standard of a 4-star hotel. Consider requesting a room with modern interiors for a more comfortable stay.

The hotel is located quite far from Gurgaon, so guests recommend having their own vehicle for easier travel to and from the hotel.

Some guests reported issues with Wi-Fi availability, so it's advisable to check with the hotel about the status of their Wi-Fi service before booking, especially if it's essential for your stay.

A few guests experienced maintenance issues such as non-functional showers and blocked drains. It's recommended to promptly report any such issues to the hotel staff for resolution.

The hotel is conveniently located near attractions like Sultanpur Bird Sanctuary and Damdama Lake, making it a great base for exploring these places during your stay.

Guests appreciated the breakfast and meal options, and some mentioned the availability of good meal plans. Consider opting for a meal plan to enhance your dining experience at the hotel.

Some guests noted the lack of activities for kids. If traveling with children, it's advisable to inquire about available kids' activities or amenities to ensure an enjoyable stay for the whole family.

If you require airport transportation, it's recommended to confirm the availability and any associated charges for the airport shuttle service provided by the hotel.

The hotel offers allergy-free rooms, which can be beneficial for guests with specific sensitivities. Consider requesting an allergy-free room if needed.

The hotel's low season is in July, which may be a good time to visit for a quieter and potentially more affordable stay.