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|Value for money||8.0|
|Distance to city center||0.6 mi|
|Nearest Airport||Haiphong Catbi|
|Distance to airport||24.8 mi|
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Staff were very welcoming and helpful. This hotel is situated conveniently, next to market. There are lot of store with clothes and food (restaurant, local street food). Rooms was very clean and comfortable. Hotel has elevator. We wanted taxi from hotel for harbor and receptionist was very helpful to order for us. We enjoyed this hotel and place. There is near everything you need: way for top of mountain, way for beach, cafeteries, street/local food, restaurant, shops. I Thank you for your helping and I wish you good luck with future clients.
Clean, but poorly designed. They charge extra for everything you think, drink (I mean even water) or want.
Poor bathroom design. Multiple additional charges for everything.
Location is great to visit Bai Tho Mountain, which was the only reason we stayed here. Seemed more like a business hotel.
I think we just had bad luck with the receptionist. She was probably new at the job (atleast I hope so). When we arrived at the hotel she just stared at us with big eyes looking at us like we were crazy when I tried to explain that we booked a night there. The fact that she didnt speak a word of English also didnt help. Eventually she called someone and we got a key for our room. No explanation about were the breakfast would take place or whatsoever. The room smelled weird and was very dusty. At check out the same receptionist forgot to give our passports back which we discovered when it was already too late and we were in Ninh Binh. However, we got a very apologizing and professional email from the hotel and we got them back now thanks to them!
The room was comfortable and clean. There was a shopping centre close by and we used the cinema. We stayed near the view point which was a within short walking distance for us.
The staff couldn't understand much so every time we asked a question they would pick up the phone and ring someone to speak with us. There wasn't much to do in the area.
Rooms were lovely an comfortable staff were great
Not a great location all the shops were shut by 9pm. No restaurants or bars unless you travel over the brigde
With a stay at City Bay Hotel in Ha Long (Hon Gai), you'll be within a 15-minute drive of Sun World Ha Long Park and Bai Tu Long Bay. Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
based on 49 reviews
Value for money
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Reviews about City Bay Hotel
Most Popular Landmarks
- Nha Tho Hon Gai Temple 208 yd
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- Cho Bai Chay 2 mi
- Tuan Chau Beach 6.1 mi
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|Ha Long Van Don Intl||24.2 mi|
|Haiphong Catbi||24.8 mi|