
City Bay Palace Hotel
Photos of City Bay Palace Hotel
Overview
Latest deals for City Bay Palace Hotel
Amenities at City Bay Palace Hotel
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
General
- Family rooms
- Hardwood or parquet floors
- Interconnected room(s) available
- Landmark view
- Lockers
- Mountain view
- Storage available
- Quiet street view
- Sea view
- Seating area
- Slippers
- Sofa
- Soundproofing
- Telephone
- City view
Dining
- Electric kettle
- Fruits
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Kettle
- Refrigerator
- Coffee machine
- Dining area
- Dining table
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Shampoo
- Body soap
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- No smoking
- Lowered sink
- Non-feather pillow
- Designated smoking area
- Increased accessibility
- Roll-in shower
- Elevator
- Accessible by elevator
- Upper floors accessible by elevator
- Upper floors accessible by stairs
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Bedroom
- Socket near the bed
- Sofa bed
- Clothes rack
- Wardrobe or closet
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Shuttle service (additional charge)
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Things to do
- Bicycle rental
- Golf
- Beauty salon
Family friendly
- Kid-friendly buffet
- Complimentary breakfast
- Child-safety socket covers
Health and safety
- Daily housekeeping
- Safe
Outdoor
- Terrace/Patio
Fitness
- Fitness center
Reviews of City Bay Palace Hotel
Summary of reviews
Score by provider


The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers a great location near Halong Market and walking distance to the beautiful Halong Bay without having to get on a boat. Additionally, there is a street market right behind the hotel for those interested in street food.
How is the cleanliness of the hotel?
Guests have mentioned that the hotel is very clean with wide streets and modern shops nearby. However, some guests have noted issues with the cleanliness of the rooms, such as hairs in the bathroom upon arrival.
What can guests expect from the hotel's customer service?
Guests can expect attentive service from staff, as mentioned by multiple guests. However, there have been concerns about the language barrier and the handling of passports at the reception.
What practical information should guests know about the breakfast?
Breakfast is served between 6 AM and 9 AM. While some guests have praised the breakfast, others have mentioned that everything was cold and not warmed up upon request.
Is the hotel's location convenient for accessing attractions?
Most of the attractions are across the bridge, but taxis are plentiful and cheap. The hotel staff are happy to call taxis when needed, according to guest feedback.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room on a Higher Floor
Booking a room on a higher floor with a sea view is recommended to avoid street noise and enjoy a better view.
Explore the Nearby Street Market
Take advantage of the street market behind the hotel for a variety of local food options and restaurants.
Consider Taxis for Nearby Attractions
Most attractions are located across the bridge, but taxis are plentiful and cheap, and the hotel staff are happy to assist with calling taxis.
Enjoy the Daily Plate of Fruit
Guests appreciated the daily plate of fruit brought to their rooms, adding a nice touch to their stay.
Be Mindful of Noise Levels
Some guests experienced street noise due to the hotel's location on a busy street, so light sleepers may want to consider this when booking.
Check Room Facilities
Prior guests noted that the room facilities were better than previous stays, but encountered issues such as poor WiFi connectivity and misleading information about the room booked versus the room assigned.
Take Advantage of the Breakfast
Despite some feedback about cold breakfast items, arriving early can ensure a wider selection, and the hotel's breakfast was generally praised.
Consider Nearby Transportation
The hotel's location provides easy access to taxis and an ATM on-site, making transportation and cash withdrawal convenient for guests.
Appreciate the Helpful Staff
Multiple guests highlighted the helpfulness of the staff, particularly mentioning Ms. Giang's attentive service.
Visit Halong Market and Shore
The hotel's proximity to Halong Market and the shore offers the convenience of exploring the area without needing to board a boat, providing a modern and scenic experience.
Location
What's nearby
- Nha Tho Hon Gai Temple219 yd
- Halong Bay Marina278 yd
- Quang Ninh Museum1 mi
- Cho Bai Chay2 mi
- Dau Go Cave4.9 mi
- Hon Ga Choi Island5.5 mi
- Tuan Chau Beach6 mi
- Tuan Chau Aquarium6.1 mi
- Titop Island6.4 mi
- Tuan Chau Amphitheater6.4 mi
- Tuan Chau Island6.7 mi
- Soi Sim Island7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about City Bay Palace Hotel
Low season | April |
---|---|
High season | December |
Average price (weeknight) | $27 |
Average price (weekend night) | $25 |
When to book a room at City Bay Palace Hotel
KAYAK's top tips for your stay at City Bay Palace Hotel
FAQs when booking at City Bay Palace Hotel
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in Ha LongMost recommended
See most recommended stays in Ha LongGood to know
Value for money | 8.7 |
---|---|
Distance to city center | 0.6 mi |
Nearest Airport | Haiphong Catbi |
Distance to airport | 24.8 mi |