Ha Long hotels

Ha Long hotels

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Ha Long, Vietnam
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Low Season January
High Season June
  Average price (weeknight): $186
  Average price (weekend night): $91

cheapest month to stay

40%

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most expensive time to stay

194%

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(avg. price over the last 2 weeks)

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(avg. price over the last 2 weeks)

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(weekend night)

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Best Ha Long hotels

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Huong Hai Sealife Cruise - Ha Long - Bedroom
1
9.5 Excellent (254 reviews)
Overview Reviews
A stay at Huong Hai Sealife Cruise places you in the heart of Ha Long, a 2-minute drive from Halong Bay Marina and 8 minutes from Bai Chay Market. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Free self parking is available onsite.
9.6 Excellent
Pros: Staff, views
Cons: Drinks including water was overpriced
10.0 Excellent
Pros: We were upgraded to Sealife Legend Cruise. Staff is excellent. They are very helpful and made us feel very welcomed. Room we had was very spacious with private Jacuzzi in the balcony overlooking Halong bay. Delicious, well presented food. Well organised trips to cave and kayaking. We really enjoyed our stay and we would definitely recommend this company.
10.0 Excellent
Pros: We booked only two days before the journey and got contacted the day before the journey that they could upgrade us to vessel Sealife Legend, a five star vessel. The contact was via WhatsApp which was strange for me so I denied. Then they wrote that Huong Hai was on yearly inspection and they would upgrade us to the president suite on Sealife Legend. I did not believe it until we were in the presidents suite. The suite has officially 135 m2. Very comfortable bed, nice big bathroom with bathtub, shower, etc. the suite is on the front of the ship so you have your own terrace with a whirlpool which unfortunately did not work. The trip was very nice with enough time to relax, take pictures and enjoy the vessel. We went canooing which was nice, and swimming around the boat. Overall a very nice experience
9.6 Excellent
Pros: Ha and Viet were absolutely amazing. Such great energy and genuinely happy people. The entire staff was so respectful and polite. The rooms were also very clean and spacious. Would recommend to anyone looking to do an overnight cruise in Halong bay.
Cons: Nothing ! Wish we were there longer.
10.0 Excellent
Pros: Clean and spacious. It was a real treat to be there... Ha and his staff were absolutely amazing. I couldn’t have wanted for more - lovely people and oh so helpful
9.6 Excellent
Pros: The staff went beyond expectation to ensure we were happy. We let them know in advance that this was our honeymoon stay and they treated us exceptionally well.
Cons: We had to wait an hour between arriving at the dock (after a four hour drive) and boarding the boat. It was explained this was to allow for Hanoi traffic, but it felt like a long wait.
10.0 Excellent
Pros: I don't know where to start. I just don't know if I have ever experienced a more perfect tour. Everything just worked so seamlessly and easily. Vied and his crew take you out on an unfortunately short vacation. After being shuttled to the reception point at the port where you are greeted by the staff and a drink while you're waiting you're shipped to the boat where the crew is giving you a very warm and special welcome. The overnight trip is well-timed with lots to do and much to eat. I have never experienced such an attentive and helpful staff. Every room gets their own table but when you're a solo traveler and you're caught enjoying a conversation on the sun deck with others they might just ask you if you would like to be seated together in the dining room where everything is already being arranged at that very instant. Of course if they overhear you talking to others about not liking seafood they'll bring an alternative to your table. The food is delicious, the atmosphere is warm and there is always a crew member smiling at you and open to any kind of question or request. Every team member has many jobs to do and I don't know when they are able to take a break. Therefore it remains unknown to me how they can keep up their efforts and attention to the customer. The rooms are just fantastic and of course so is the scenery. I could go on but you should experience all that by yourself.
Cons: Maybe at some point the music was a bit too loud in the dining room.
Signature Halong Cruise - Ha Long - Bedroom
2
9.4 Excellent (358 reviews)
Overview Reviews
This vessel pulls anchor and sets sail from Ha Long for at least part of your stay. Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
9.0 Excellent
Pros: The food , the friendly staff , the whole experience!!
Cons: Nothing
10.0 Excellent
Pros: What an amazing cruise! Do 2 nights 3 days if you have the time so that you don't miss out on incredible scenery, sunsets, swimming and relaxing! Megan and her team went above and beyond for all guests: they are very attentive, professional and helpful. The boat itself was nice and clean and all facilities and meals provided were amazing. Loved it!
9.6 Excellent
Pros: Hospitality and Convenience
Cons: In the Suite room, there was just 1 bathroom for 2 rooms
10.0 Excellent
Pros: Great service Excellent housekeeping Fine dining Good activities Great staffs at the cruise Happy hour (bar) HIGHLY RECOMMEND!!!
Cons: Not applicable
9.6 Excellent
Pros: A great cruise around Ha Long Bay. We did the 2 nights which gives you more time The food was excellent and the crew very friendly and couldn’t do enough for us. The cruise manager, Tommy and his assistant, Thomas, were great and we had a fantastic time.
Cons: Nothing- would do it next week if we could
10.0 Excellent
Pros: The cabins were incredible, activities fun and the food was amazing
10.0 Excellent
Pros: Staff were attentive and helpful
10.0 Excellent
Pros: The experience was excellent. Would highly recommend.
Cons: Nothing really!
Azalea Cruise - Ha Long - Bedroom
3
9.3 Excellent (729 reviews)
Overview Reviews
Departing from the Got ferry in Hai Phong City, Azalea Cruise offers accommodation with an itinerary cruising the untouched areas of the Lan Ha Bay and Ha Long Bay. Free WiFi access is available. Featuring classic architecture, all units are fitted with a satellite flat-screen, minibar and an electric kettle. Some units feature a seating area and/or balcony. Every unit features a private bathroom with bathrobes and slippers. Bed linen is featured. Azalea Cruise also includes a spa centre. Guests can enjoy a meal at the on-site restaurant or a drink at the bar. Transfer between Ha Noi and Ha Long Bay, which takes 1.5 hours in a luxury, shared mini van, is offered a surcharge.
10.0 Excellent
Pros: Absolutely breathtaking experience! The staff and facilities and food in this cruise could nooit have been better. The excursions made you feel that after two days you have done all there is to do in the bay. We often looked on to the other cruise boats and did not feel once that we made the wrong choice. Impeccable standard and would highly recommend to all.
9.6 Excellent
Pros: Really kind staff
Cons: Drink prices on board
10.0 Excellent
Pros: The lunch, the cabin, the day-trips
Cons: The dinners took very long time (about 2 hours) because one had to wait a long time between meals.
10.0 Excellent
Pros: This cruise was fantastic. From the moment you arrive till you leave the staff treat you as if you are the only person on board. We highly suggest the 2 night option as we could relax and take our time and take in all the activities and views. The staff is incredible and the food was amazing. Thanks to Azalea for a fantastic experience!
9.0 Excellent
Pros: Elle from F&B was exceptionally attentive and helpful. I dropped my phone into the sea and when I asked Elle for a cup of dry rice, she gave me a full bowl without any questions, thanks for saving my phone:) Also Diego was a great help as my husband is from Spain and Diego speaks perfect Spanish. It is a pity we did not have a chance to say him goodbye :(
Cons: 1. Strict timetable for all the activities. I felt a bit in a rush 2. A bit pushy service on a day board as all the drinks are complimentary and they sell them all the time. At least water should be available for free, it is pretty basic.
Orchid Ha Long Cruise - Ha Long - Building
4
9.3 Excellent (604 reviews)
Overview Reviews
Boasting a sun terrace, Orchid Ha Long Cruise offers itinerary cruising along Halong Bay and Lan Ha Bay. Free WiFi access is featured throughout the property. Air conditioned rooms feature a private balcony that open up to views. The seating area is fitted with a satellite TV and a minibar. En suite bathrooms include a bathtub, hairdryer and free toiletries. Extra includes bathrobes and slippers. Guests can approach the 24-hour front desk for massage services at the spa centre. Alternatively, a fitness centre is available for guests who wish to work out. Hanoi is a 2-hour drive from Orchid Ha Long Cruise. Cat Bi International Airport is 35 km from the property.
9.6 Excellent
Pros: Beautiful boat and lovely staff Well organized
9.2 Excellent
Pros: Amazing experience lunch was Michelin star quality. Staff so friendly & welcoming made you feel very special. Great to do tai chi at sunrise. Very sociable meeting other guests. Recommend the the suite! It was FABULOUS! jacuzzi bath looking out on halong bay with glass of wine heaven. Toiletries good quality.
Cons: Wine very expensive. Not enough free water. Entertainment finished before end of dinner would have been great after dinner to relax to music.
8.0 Excellent
Pros: brilliant staff. Jerry was hilarious. Henry was also lovely. Rooms were big and clean.
Cons: Advertised as a 2 day trip but on the boat for less than 24 hours. Also try not to get the room next to the engine as it starts going at 6am!
9.2 Excellent
Pros: The hospitality was absolutely awesome, the food was great and lots of it. We really enjoyed watching the sun set on the sundeck with cocktails whilst happy hour!!!!
Cons: Can get quite noisy early with the anchor being pulled/ dropped and general moving around, easy fix with some ear plugs.
10.0 Excellent
Pros: I went in with high expectations and it surpassed everything. The staff were amazing. The boat was devine. The service was second to none. The itinerary was perfect. The food delicious. I could not recommend this cruise highly enough. In fact, we are all ready planning a return next year 11/10 A huge Thank you to Orchid Cruises, especially Jerry, Tony and Martin. You ensured our cruise and experience was amazing!
Cons: Absolutely nothing! Everything was beyond amazing!!
10.0 Excellent
Pros: Wonderful experience from start to finish. Cruise covered a lot of ground. Rooms were amazing.... air conditioned, beautifully appointed, spacious, comfortable, huge bed with floor to ceiling glass views and lovely private balcony. Food, service, attention to detail and route taken were all excellent. Swimming of the back of the boat against the awesome backdrop was memorable. Sunset happy hour absolutely beautiful and tai chi at 6.15 with Dat was unforgettable. Andy, our waiter, was a legend and went out of his way to make us feel at home. We didn’t want it to end.
Cons: Price and communication on transfers from Hanoi could have been better.
10.0 Excellent
Pros: Views, cabins, staff
10.0 Excellent
Pros: The staff were amazing, they could not have been friendlier or more professional. The facilities onboard were second to none and because there were only fourteen rooms, you felt you had a huge amount of your own space (even in the communal areas) . The food was presented to a stunning level, with plenty of variety and you were always left full. There were plenty of activities and it was no problem if you just wanted to relax and enjoy the ship. No one on our trip wanted to leave on the last day! We definitely chose the right company to go with :')
9.6 Excellent
Pros: Absolutely amazing and stunning. Highly recommend this trip. Service was fantastic and John and Mr T knew our names and conversed with us all the time. Great senses of humor and just simply fantastic chaps. The boat has amazing rooms and bathrooms, and extremely clean. Overall a great experience and highly recommendable.
Cons: N/a
9.0 Excellent
Pros: The condition of the ship and the staf and the food
Cons: The price of the extra is very high
Dang Quang Guesthouse - Ha Long - Bedroom
5
9.1 Excellent (249 reviews)
Overview Reviews
With a stay at Dang Quang Guesthouse in Ha Long (Bai Chay), you'll be within a 5-minute drive of Sun World Ha Long Park and Sun Square. Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
9.6 Excellent
Cons: The staff were incredibly helpful and friendly, even cooked my noodles for me! Location is ok, can get pretty much anywhere in 15 by bike, which I recommend you rent! Beds are comfortable and clean, ac works a treat, had to turn it up at one point, toilet and showers is brilliant and the price makes everything even better! Can’t recommend this place enough!
9.6 Excellent
Pros: Staff were amazing. Very helpful and friendly. They provided info, helped with tours and buses and even gave us a lift.
Cons: It was great.
8.3 Excellent
Pros: Clean, comfortable and spacious rooms. Staff very helpful and welcoming, helped us with everything we needed.
Cons: Can’t be helped but location isn’t great as a bit far from the bay, also there is no lift which is difficult if you’re on the fourth floor.
9.2 Excellent
Pros: Very clean, it is newly built.
Cons: Demands are high, so it is a little bit overpriced
10.0 Excellent
Pros: Perfect service for travelling. Tour, bus and airticket booking, picking up by taxi, rent a bike for sunshine (good price), loundery and good tips for beach..
9.6 Excellent
Pros: The people were super nice and helped us with everything and the room was comfortable and clean! Location was a bit on the outskirts but with a motorbike, wich you can rent there, you get everywhere.
10.0 Excellent
Pros: Room was very clean! The owners were very helpful and speak English. They booked our tour of halong bay for us and even drove us to the boat dock and waited with us to make sure we got on the right boat with no extra charge!!!
8.8 Excellent
Pros: The owners of Dang Quang guesthouse were very kind and helpful. We saw some ants walking on the bed, when we told the owner she immediately came to change our sheets. We also rented a motorbike for 1 day (120k dong) and went to Bo Thai mountain, which was very nice.
Dragon Legend Cruise - Ha Long - Bedroom
6
9.3 Excellent (57 reviews)
Overview
This vessel pulls anchor and sets sail from Ha Long for at least part of your stay. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Vinpearl Resort & Spa Ha Long - Ha Long - Bedroom
7
8.9 Excellent (2,411 reviews)
Overview Reviews
Soak up in the sun and let your soul leisurely float in the legendary Ha Long Bay scenic ocean karst topography natural wonders of the world. With 47,000m2 construction area exclusively set on a private island, Dao Reu, Vinpearl Resort & Spa Ha Long is truly an icon of luxury, indulgence and romance. Built and decorated to the highest standards and styles, Vinpearl Resort & Spa Ha Long is destined to become a beacon of grandeur and refinement and a promise of luxurious beachside getaway.
10.0 Excellent
Pros: Everything was perfect, I have nothing negative to say.
Cons: Nothing
10.0 Excellent
Pros: Wow - this place is really beautiful. It's on a private island, and from shore it looks so grand. Up close it's even better. It's beautifully maintained and the gardens and grounds are incredibly well looked after and stunning! The pool area is huge and spacious - very relaxing. The rooms are big and elegantly decorated. The check-in process was faultless - and the boat transfer SO easy with minimal waiting around - seamless! We were so incredibly impressed by the service.
Cons: Maybe more choice of food at the pool bar. There was only the choice of burgers or steak sandwich! Buffet for dinner is pretty expensive too (700k).
9.6 Excellent
Pros: Big bed, great pool
Cons: The buffet breakfast not many options for westerners, room service menu wasn’t very good, got the wrong pizza, sandwiches did not have the filling advertised on the menu.
10.0 Excellent
Pros: Amazing hotel, 5 star welcoming and service! Prices for drinks - really friendly if u think it’s 5star hotel! About 70k vnd for beer, 50 k soft drinks
9.6 Excellent
Pros: Truly magnificent resort , we had a few issues with the freshness and quality of some of the food.which was dealt with promptly and efficiently . Staff were excellent .
Cons: Gets very noisy - at breakfast Incredible facilities for child care but no one uses them - The restaurants should have different menus . great restaurant fit outs should have fabulous food.
7.9 Good
Pros: Location is simply perfect and with a very efficient boat to transfer people to mainland. Pool and structure of the hotel is amazing.
Cons: Breakfast was ok, very large but not many western options. Staff of the hotel had lot of difficulties with English which sometimes could even compromise the understanding. We had a very bad experience when we arrived as the hotel forgot to book our transfer from Hanoi and we had to find a taxi at 3am to drive us 2,5 hours. They offered us an upgrade to a very nice room, so it was partially compensated.
9.2 Excellent
Pros: The location was fantastic! With views of Halong Bay from the pool and private beaches. It was easy to access the island with a 24/7 boat transfer every 20 min from a private harbor. The rooms were very spacious and clean. The food was delicious and they offered a larger selection of Vietnamese, Chinese, and Western options. They had movie nights with open air seating on the beach with very comfortable seating.
Cons: There are a lot of families with children. The children were very loud. When we complained, the hotel did what they could to speak with the parents. However, every day at 7:00 a.m. there were kids running up and down the hallways making loud noises.
9.6 Excellent
Pros: A separate island with 2 huge outdoor pools and 1 indoor pool. It's an amazing resort.
Cons: they forgot to change my room from twin to a double bed.
10.0 Excellent
Pros: View, beach and facilities. Staff very friendly and helpful. When we stayed, there were very few guests - if resort full, I suspect the experience would be different and less relaxing.
Indochina Sails - Ha Long - Bedroom
8
8.9 Excellent (188 reviews)
Overview Reviews
This vessel pulls anchor and sets sail from Ha Long for at least part of your stay. Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
10.0 Excellent
Pros: Excellent stay on board. We did the 1 night trip. Seamless from start to finish. Additional fee for transfer from hotel to Halong Bay was well worth it, comfortable journey with wifi! Rooms were clean and comfortable, staff welcoming, food very good. My husband has a nut allergy and this was carefully dealt with. Halong Bay speaks for itself. Trip to the Surprise Cave was interesting and worthwhile. Morning climb to viewpoint and dip in the sea was a nice way to finish. Again, transfer back to hotel in Hanoi was seamless.
7.5 Good
Cons: This is clearly a beautiful place and needs to be preserved, however it is sadly getting polluted by all the tourist boats with rubbish floating in the sea. Therefore mixed feelings as often the case in Asia. Glass refillable bottles in this boat showing the way forward, but much more needs to be done.
7.9 Good
Pros: The staff were very friendly and helpful and out guide Rose made sure we were happy. We really enjoyed the food, the lunch on arrivals was very nice! The highlight for us were the activities offered, especially the kayaking.
Cons: It is a regimented programme with little time to relax if only staying for 1 night. It is worth noting that drinks are an additional cost and relatively pricey.
7.1 Good
Pros: Overall the staff was amazing and it was a really nice boat. If you're committed to Halong Bay this is a really good company.
Cons: This might not be fault of Indochina but Halong Bay has become so tourist filled. It felt very rushed at times and very scripted.
9.2 Excellent
Pros: The boat was very nice, in good condition and staff very helpful and friendly.
9.0 Excellent
Pros: The staff were so friendly and polite. We enjoyed our excursions and didn’t feel crowded by other people.
Cons: WiFi on the boat wasn’t working
9.0 Excellent
Pros: Staff was great, food was good and the rooms were amazing, loved the bathroom. I LOVED the cooking demonstration, staff couldnt have been better.
Cons: This is no fault of the staff but I did not like that they dont let you bring bottled water to the excursions. They say its for environmental reasons but really they just want you to buy water on the islands. Again, not a complain against the staff it is the cruise companies fault.
9.2 Excellent
Pros: Nice ship, program was alright although at times limited. Great food
Cons: Don't go in the week-end, you may run into groups of Viet customers with children which disrupt your calm holiday out. Drinks expensive, and happy hour starts late (after 9pm)
Maya Halong Cruises - Ha Long - Building
9
8.8 Excellent (158 reviews)
Overview Reviews
Located in Ha Long, Maya Halong Cruises is a 3-minute drive from Tuan Chau Beach and 8 minutes from Dau Go Cave. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. For a surcharge, guests may use a shuttle from the airport to the hotel (available 24 hours) and a cruise ship terminal shuttle.
9.6 Excellent
Pros: The crew is very professional and friendly and as a whole, how every crew treats each other like a family made this trip very heartwarming and pleasant. Moon was our tour guide and it was amazing to hear her introductions and her own stories. The experience felt very personal and relaxing, as they were quick in changing plans for us when we did not want to go kayaking, the bay we went to was quiet, and we arrived at bamboo boating early before other tourists. Fine dining was great, and when we were still hungry we managed to ask for more noodles as well. All in all, we had a great experience and would recommend seeing Halong Bay with Maya Cruises.
Cons: We booked a shuttle bus to Ninh Binh after the cruise, but it was a bad bus that did not bring us to our exact destination and even asked for extra payment. However, we provided feedback to Maya and they handled it professionally, and hopefully will not hire the same operator again.
8.8 Excellent
Pros: Our guide Khanh was very nice and friendly, gave us a lot of tips that only local people know. The cruise staff was very hospitable too.
Cons: The only thing that I would have liked is have some more activities in the evening, as after the dinner it felt very quite and there wasn’t much to do.
10.0 Excellent
Pros: The staff they have service mild and you call talk with them every thing you need, very nice place and good test of food i love seafood soup very delicious, it wonderful
Cons: wifi not good on cruise
5.4 Okay
Cons: No possibility to choose from a food menu They charge 3% extra if you pay with credit card (quite unfair since this is not stated at any moment in the reservation) Expensive drinks
9.6 Excellent
Pros: Amazing rooms with a big bed and lovely showers. Kind staff with welcome drinks. The view on the tour and in de rooms is amazing. There is free time we’re you can go kayaking or swimming and enjoy the view. Really loved it!
Cons: You get a four course mail twice a day, but every meal is the same. If you are vegetarian, you get tofu. If you eat fish, you get squid. Also not very tasting. Desert is always fruit. Breakfast is good. Also the tour to see the caves on the second day, is juist one cave and very touristic.
8.8 Excellent
Pros: Great staff and wonderful rooms
Cons: They could make the activities more attractive
9.6 Excellent
Pros: Teamwork and extra mile of Tour Guide (Tommy) and Cruise Manager (Moon). Tommy gave us wonderful insights about the bay and vietnamese culture in general. Both of them are hands on in terms of assisting their guests. I.e. accompanying us to the floating village We noticed guides from other cruise are not as active and helpful to their passengers. Moon, on the other hand is quick thinker and very considerate. I mentioned to her that I requested for honeymoon setup in my booking request but perhaps they were not informed or did not notice it so the room was not prepared that way. She offered us a private dinner in our balcony instead which is very considerate. We also like the idea that we parked somewhere quiet and that the cruise has few cabins compare to other cruises. Well-managed service. Value for money.
Cons: 1. It was kind of hassle going to got port directly from Noi Bai airport. No alternative transport aside from private vehicle. 2. Drinks on board are quite expensive. 3. Water in Halong Bay is a bit dirty due to waste of all cruise ships and floating village Tips: 1. Bring bottle of water/drinks before the trip. They only provide 2 bottles of water and drink during breakfast. 2. Avail the happy hour promo after dinner (buy 1 take 1) instead of afternoon break. 3. If you have extra day in Hanoi, better come from there and not directly from airport. 4. Book their limousine shuttle back to the city. Worth it $15 each 5. I think 2D1N is enough
9.2 Excellent
Pros: It's a perfect option to visit Halong Bay, the departure is from a small port that is not full of boats as others so you are almost alone at the amazing halong bay. Our wide Tomy was really helpfull, funny and dedicated person. I would recommend 100% this cruise
10.0 Excellent
Pros: Although we didn't go on Maya Cruises due to problems with the boat itself, Hang Le was super helpful in finding us another boat.
10.0 Excellent
Pros: Everything was perfect, very good value for money , the food was excellent, the bay is wonderful and the staff is very friendly and helpful !
Cons: The address on booking.com indicates that the departure is from Tuan Chau , Ha long , but it is actually from Got Pier, Cat Bai, Hai Phong. The transfer from Tuan chau to the got Pier is approx. 50min. To take into account if you book a room before going on this cruise
Emeraude Classic Cruises - Ha Long - Building
10
8.8 Excellent (119 reviews)
Overview Reviews
This vessel pulls anchor and sets sail from Ha Long for at least part of your stay – see Special Check-in Instructions for more details. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
10.0 Excellent
Pros: - Very nice and clean rooms - Professional and supportive staffs - Accurate timing schedule
Cons: Lack of seafood
7.9 Good
Pros: The ship is pleasant and the staff nice and professional. The tours were touristy but well organized. You always have the freedom to stay aboard if you prefer. Staff is very kind and very attentive. The food was good and plenty. We got very lucky with the group we got to share the boat with. We were only 21 guests for a boat with capacity for 80 people. It was relaxing and very quiet and enjoyable.
Cons: We booked a rountrip transfer from Hanoi to Ha Long Bay with Emeraude and they lost our luggage on the way back to Hanoi. On the way to Hanoi we got in a coach and close to Hanoi we were asked to switch to a smaller van which would be taking us to our hotel. Once we got to our hotel and we were due to collect our luggage the staff could not find them in the trunk. They apologised and reassured us that it should have been a mistake and our luggage never got moved from the coach to the mini van. They promised to be back in 15 mins with our luggage. After waiting for over 1h without any news we contacted Emeraude and were told that they did not know where our luggage was. Well my husband and I have been travelling for the last 4 months and are planning to be running for a couple of months more, so you can imagine our panic when Emeraude was unable to locate our luggage. We really thought that our trip was over! After a few calls we were told that our luggage never got moved from the cruise to the marina. As per instructions given by the staff in the cruise we left our luggage in front of our cabin and were told by the staff that it would be moved to the marina and to the coach. Nevertheless to say that the cruise was already sailing with our luggage aboard. Emeraude managed to delivered our luggage by night time and were expecting us to be super thankful because as we have been told they did 45 min by speedboat to drop our luggage from the cruise to the marina and then another 170km by private car to deliver our luggage to our hotel! Please if you book a transfer with them make sure to check your luggage! Regarding the cruise itself, the bathroom needs some refreshment. Lunch on the first day was poor.
7.5 Good
Pros: Beautiful historical boat, food was great and staff were very friendly and helpful
Cons: Uncomfortable beds and lack of internet
5.8 Okay
Pros: Not much to be honest. Ha Long Bay is beautiful but tourism like this has ruined it. Every sight is filled with swarms of people, the activities are highly controlled and sterile of any real enjoyment. You can’t swim in the bay except for 30 mins in a cordoned off area of a man made beach with the guests of 10 other ships so you’re basically in a sticky polluted suncreamed tourist soup. You can kayak sure, for about 20 mins again in a corderned off area. Want to explore a cave? Great?! But you’ll have to get up there at a glacial pace as you que all the way up the 600 steps to the top as Vietnamese and Chinese tourists for some reason try pushing past you constantly as if it’s going to get them there any faster. Food was okay, I actually found the Vietnamese food served at lunch to be pretty poor quality and I ended up not eating much of my plate which is odd for me as I love Vietnamese food. It had a strange flavour. The western food in the evening was quite nice and I liked that breakfast included grilled tomatoes and beans.
Cons: Room smelt of damp Bed was rock solid Drinks are 4x more expensive than on the shore The staff were so unhelpful they ruined the trip and we left a day early. We booked a 2 day 3 night trip and were happy with the itinerary which said our second day would be spent exploring various caves and islands etc on our own without the 1 night people. After dinner the ship manager came over to us and explained we wouldn’t be doing that but instead would be taking a boat to the market in Ha Long and would spend the morning there before coming back to port and meeting the new passengers then we would repeat everything we did on the first day again. We told her we had spent money to be in the bay on a boat not at a market and that we didn’t want to see the same sights all over again. We spent hours speaking to her about this, mainly because she wouldn’t leave us alone. We had many debates about why we wouldn’t want to go to a market or do the same things twice, and we spoke to the main customer service team on the phone a number of times as they were refusing to let us cancel because of booking.com commission which we said we would pay if necessary. The next morning I had emails saying that the itinerary was not just the market and the manager told me that this is not what she had said and it was just her poor English that was the problem but she had seen the itinerary now as it had been emailed to her and we could do all of those things if we wanted. Clearly that makes no sense, either she knew the itinerary before and explained it totally wrong or she received it later by email and decided we could do that but it can’t be both. Its very strange to say it’s the fault of her English considering the long conversations we had all about the market and doing the same activities again. If she cannot speak the language of the majority of her guests well enough to regurgitate an itinerary that they must run quite regularly then perhaps she is not in the right role.
10.0 Excellent
Pros: Everything (almost)
10.0 Excellent
Pros: Ship was elegant and immaculately clean. Staff were very friendly and helpful.
Cons: Nothing
10.0 Excellent
Pros: Emeraude created the perfect surroundings for exploring Halong Bay. The staff was very helpful, the food was delicious, program well organised. A little detail such as the week chosen background music at the sun deck and during meals was nice. I will definitely recommend Emeraude!
10.0 Excellent
Pros: The food was great and the service very good. The Paul Roque room was the stand out as it included a private deck area at the front of the boat on the second floor.
Halong Royal Palace Cruise - Ha Long - Bedroom
11
8.7 Excellent (157 reviews)
Overview Reviews
Located in Ha Long, Halong Royal Palace Cruise is by the ocean, within a 15-minute walk of Tuan Chau Beach and Dolphin Club. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.
10.0 Excellent
Pros: The staff were very helpful and kind. The food was very delicious. They gave us a better room, it was amazing. Thank you all for an amazing cruise. :)
10.0 Excellent
Pros: Everything was absolutely fantastic. Food was glorious and plenty of it. We had a great tour guy named Tony and Alex on board was very helpful. An unexpected upgrade to the Royal Suite was amazing. I was celebrating my 50th birthday on board and was supplied a cake. I could not fault anything with the trip. It exceeded all my expectations. It was also a smaller cruise which is what i prefer.
Cons: Lack if internet was our major issue and no free water.
10.0 Excellent
Pros: Our original boat was cancelled and so they upgraded us to the Seaseekers Cruise. Everything was of the highest quality. It seemed that no expense was spared and we had a huge range of activities to do at all times (including 6am on Day 2 if we wanted). This meant the 24 hours on the boat felt much longer and time was maximised. Highly recommend.
7.9 Good
Pros: The staff on board were very intentive and helpful.Activities were fun.
9.2 Excellent
Pros: The Halong bay,the food
Cons: We booked a Royal Plaace because the still ,and instead we found out on the arrival that we on a different boat. Room wasn't ready for us with 2 single beds and had to wait until found us a room. Stuff don't understand English and put you in uncomfortable situations.
9.6 Excellent
Pros: Alex, the manager, and his crew, are so energetic and engaged in doing things for the satisfaction of the client. They are always there for answering our questions and to accommodate everyone. Everything is so well organized. The meals are incredibly tasty and there is a lot! Only seafood in two days. I was there with my family (husband and 3 teens). We had the Deluxe rooms with private balcony. One of our best in 3 weeks in Vietnam.
Cons: Ha Long Bay is VERY touristic. But it is wonderful. So you will probably go there anyway. If you choose to go, do it in Royal Palace Cruise. And take time to read about how the trip is going on in 2019 to not be too disappointed about activities, beach, plastics in the sea.
10.0 Excellent
Pros: The views from the boat were amazing. The boat itself was beautifull and well equiped. Our room was very clean. The staff was very friendly! We also had a very nice English speaking guide! She helped us with all our questions and problems. We had problems with our visacard but she helped us out and helped us book a bus too another destination. She even send us a text too ask if we arrived safely! She was the best tourguide i have ever had. Can't recommend this cruise enough!
Cons: Nothing
10.0 Excellent
Pros: Staff very good,Alex and crew were superb
Cons: Cost of alcohol drinks,need more bottled water
10.0 Excellent
Pros: Boat was nice, our room was on the top floor really worth it. Boat staff was really helpful and Ian (our guide) was always lovely. Boat is clean, big, classic in style and comfortable.
Cons: It would be better to have a sheet with all the activities program and specifications for each activity.
Gray Line Halong Cruise - Ha Long - Bedroom
12
8.7 Excellent (105 reviews)
Overview Reviews
Centrally located in Ha Long, Gray Line Halong Cruise is within a 15-minute walk of Tuan Chau Beach and Tuan Chau Amphitheater. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. A roundtrip airport shuttle and a cruise ship terminal shuttle are provided for an additional charge.
9.6 Excellent
Pros: Timely and well organized, briefing were precise, boat we stayed as expected and clean, food was good. The tourist guide and staffs are friendly. Overall is a good experience and recommended
9.2 Excellent
Pros: The boat was really nice, facilities were great in the rooms and the staff were really helpful and attentive. Activities were really enjoyable and our tour guide HaHa was fabulous.
Cons: You didn’t get much chance to actually be on the boat to enjoy the top deck or your room, as we had the vip room. It was maximum an hour over the two days, which made it pointless for paying the extra money for that room. Also we had to check out at 9:30am, back to the office on the dock by 11am and had to wait until 12:30pm for our bus back to Hanoi.
7.9 Good
Pros: Small group (we were 12), which makes it more personal and relaxed. Kind and respectful staff. Good food. Will help you in arranging transfers to and from hotel or your next destination.
Cons: Interior somewhat dated, even though well kept clean. Wifi did not function during our stay. Airconditioning is somewhat dodgy - at times at 20 °C it would be freezing, other times it seemed to not function at all. Staff overly excited in selling pricey drinks.
7.1 Good
Pros: The staff were all very friendly and attentive. The room and bathroom was very clean. The food was pretty good. The top deck was very nice and had relaxing sun beds.
Cons: There was a lack of communication and the activities were changed a few times so we were confused. A lot of the activities on the itinerary did not happen. Some of them we did not want to do so it was fine but when we asked about the fruit platter that we were meant to get at 5.30, we were told it wasn’t going to happen and not given a good excuse why. So we didn’t eat for 7 hours in between lunch and dinner. The wifi didn’t work at all on any of the floors.
10.0 Excellent
Pros: Our room was really clean and nice. The guide Harry spoke english very good and he was informing us about the activities a lot (you also get the itinerary). We loved all the activities (kayaking, cooking class, cave visiting, beach, tai chi). I think this is the point of experiencing the real Halong Bay with the cruise, so we really enjoyed all the things. The scenery is really beautiful. You have to be prepared for the crowded places, because all of the cruises come together with the tourists. They have a little bit expensive drinks, which are not included in the trip, but you can also buy cheaper drinks from the lady on the little boat that paddled to our cruise in the evening hours.
10.0 Excellent
Pros: The cruise and the staff are amazing. Plenty of activities on board and off. Amazing facilities on board. The ship has a very rustic feel to it
Cons: They didn’t open the sails

Best Rooms in Ha Long

Huong Hai Sealife Cruise - Ha Long - Bedroom
1
9.5 Excellent (254 reviews)
Overview Reviews
A stay at Huong Hai Sealife Cruise places you in the heart of Ha Long, a 2-minute drive from Halong Bay Marina and 8 minutes from Bai Chay Market. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Free self parking is available onsite.
9.6 Excellent
Pros: Staff, views
Cons: Drinks including water was overpriced
10.0 Excellent
Pros: We were upgraded to Sealife Legend Cruise. Staff is excellent. They are very helpful and made us feel very welcomed. Room we had was very spacious with private Jacuzzi in the balcony overlooking Halong bay. Delicious, well presented food. Well organised trips to cave and kayaking. We really enjoyed our stay and we would definitely recommend this company.
10.0 Excellent
Pros: We booked only two days before the journey and got contacted the day before the journey that they could upgrade us to vessel Sealife Legend, a five star vessel. The contact was via WhatsApp which was strange for me so I denied. Then they wrote that Huong Hai was on yearly inspection and they would upgrade us to the president suite on Sealife Legend. I did not believe it until we were in the presidents suite. The suite has officially 135 m2. Very comfortable bed, nice big bathroom with bathtub, shower, etc. the suite is on the front of the ship so you have your own terrace with a whirlpool which unfortunately did not work. The trip was very nice with enough time to relax, take pictures and enjoy the vessel. We went canooing which was nice, and swimming around the boat. Overall a very nice experience
9.6 Excellent
Pros: Ha and Viet were absolutely amazing. Such great energy and genuinely happy people. The entire staff was so respectful and polite. The rooms were also very clean and spacious. Would recommend to anyone looking to do an overnight cruise in Halong bay.
Cons: Nothing ! Wish we were there longer.
10.0 Excellent
Pros: Clean and spacious. It was a real treat to be there... Ha and his staff were absolutely amazing. I couldn’t have wanted for more - lovely people and oh so helpful
9.6 Excellent
Pros: The staff went beyond expectation to ensure we were happy. We let them know in advance that this was our honeymoon stay and they treated us exceptionally well.
Cons: We had to wait an hour between arriving at the dock (after a four hour drive) and boarding the boat. It was explained this was to allow for Hanoi traffic, but it felt like a long wait.
10.0 Excellent
Pros: I don't know where to start. I just don't know if I have ever experienced a more perfect tour. Everything just worked so seamlessly and easily. Vied and his crew take you out on an unfortunately short vacation. After being shuttled to the reception point at the port where you are greeted by the staff and a drink while you're waiting you're shipped to the boat where the crew is giving you a very warm and special welcome. The overnight trip is well-timed with lots to do and much to eat. I have never experienced such an attentive and helpful staff. Every room gets their own table but when you're a solo traveler and you're caught enjoying a conversation on the sun deck with others they might just ask you if you would like to be seated together in the dining room where everything is already being arranged at that very instant. Of course if they overhear you talking to others about not liking seafood they'll bring an alternative to your table. The food is delicious, the atmosphere is warm and there is always a crew member smiling at you and open to any kind of question or request. Every team member has many jobs to do and I don't know when they are able to take a break. Therefore it remains unknown to me how they can keep up their efforts and attention to the customer. The rooms are just fantastic and of course so is the scenery. I could go on but you should experience all that by yourself.
Cons: Maybe at some point the music was a bit too loud in the dining room.
Azalea Cruise - Ha Long - Bedroom
2
9.3 Excellent (729 reviews)
Overview Reviews
Departing from the Got ferry in Hai Phong City, Azalea Cruise offers accommodation with an itinerary cruising the untouched areas of the Lan Ha Bay and Ha Long Bay. Free WiFi access is available. Featuring classic architecture, all units are fitted with a satellite flat-screen, minibar and an electric kettle. Some units feature a seating area and/or balcony. Every unit features a private bathroom with bathrobes and slippers. Bed linen is featured. Azalea Cruise also includes a spa centre. Guests can enjoy a meal at the on-site restaurant or a drink at the bar. Transfer between Ha Noi and Ha Long Bay, which takes 1.5 hours in a luxury, shared mini van, is offered a surcharge.
10.0 Excellent
Pros: Absolutely breathtaking experience! The staff and facilities and food in this cruise could nooit have been better. The excursions made you feel that after two days you have done all there is to do in the bay. We often looked on to the other cruise boats and did not feel once that we made the wrong choice. Impeccable standard and would highly recommend to all.
9.6 Excellent
Pros: Really kind staff
Cons: Drink prices on board
10.0 Excellent
Pros: The lunch, the cabin, the day-trips
Cons: The dinners took very long time (about 2 hours) because one had to wait a long time between meals.
10.0 Excellent
Pros: This cruise was fantastic. From the moment you arrive till you leave the staff treat you as if you are the only person on board. We highly suggest the 2 night option as we could relax and take our time and take in all the activities and views. The staff is incredible and the food was amazing. Thanks to Azalea for a fantastic experience!
9.0 Excellent
Pros: Elle from F&B was exceptionally attentive and helpful. I dropped my phone into the sea and when I asked Elle for a cup of dry rice, she gave me a full bowl without any questions, thanks for saving my phone:) Also Diego was a great help as my husband is from Spain and Diego speaks perfect Spanish. It is a pity we did not have a chance to say him goodbye :(
Cons: 1. Strict timetable for all the activities. I felt a bit in a rush 2. A bit pushy service on a day board as all the drinks are complimentary and they sell them all the time. At least water should be available for free, it is pretty basic.
Orchid Ha Long Cruise - Ha Long - Building
3
9.3 Excellent (604 reviews)
Overview Reviews
Boasting a sun terrace, Orchid Ha Long Cruise offers itinerary cruising along Halong Bay and Lan Ha Bay. Free WiFi access is featured throughout the property. Air conditioned rooms feature a private balcony that open up to views. The seating area is fitted with a satellite TV and a minibar. En suite bathrooms include a bathtub, hairdryer and free toiletries. Extra includes bathrobes and slippers. Guests can approach the 24-hour front desk for massage services at the spa centre. Alternatively, a fitness centre is available for guests who wish to work out. Hanoi is a 2-hour drive from Orchid Ha Long Cruise. Cat Bi International Airport is 35 km from the property.
9.6 Excellent
Pros: Beautiful boat and lovely staff Well organized
9.2 Excellent
Pros: Amazing experience lunch was Michelin star quality. Staff so friendly & welcoming made you feel very special. Great to do tai chi at sunrise. Very sociable meeting other guests. Recommend the the suite! It was FABULOUS! jacuzzi bath looking out on halong bay with glass of wine heaven. Toiletries good quality.
Cons: Wine very expensive. Not enough free water. Entertainment finished before end of dinner would have been great after dinner to relax to music.
8.0 Excellent
Pros: brilliant staff. Jerry was hilarious. Henry was also lovely. Rooms were big and clean.
Cons: Advertised as a 2 day trip but on the boat for less than 24 hours. Also try not to get the room next to the engine as it starts going at 6am!
9.2 Excellent
Pros: The hospitality was absolutely awesome, the food was great and lots of it. We really enjoyed watching the sun set on the sundeck with cocktails whilst happy hour!!!!
Cons: Can get quite noisy early with the anchor being pulled/ dropped and general moving around, easy fix with some ear plugs.
10.0 Excellent
Pros: I went in with high expectations and it surpassed everything. The staff were amazing. The boat was devine. The service was second to none. The itinerary was perfect. The food delicious. I could not recommend this cruise highly enough. In fact, we are all ready planning a return next year 11/10 A huge Thank you to Orchid Cruises, especially Jerry, Tony and Martin. You ensured our cruise and experience was amazing!
Cons: Absolutely nothing! Everything was beyond amazing!!
10.0 Excellent
Pros: Wonderful experience from start to finish. Cruise covered a lot of ground. Rooms were amazing.... air conditioned, beautifully appointed, spacious, comfortable, huge bed with floor to ceiling glass views and lovely private balcony. Food, service, attention to detail and route taken were all excellent. Swimming of the back of the boat against the awesome backdrop was memorable. Sunset happy hour absolutely beautiful and tai chi at 6.15 with Dat was unforgettable. Andy, our waiter, was a legend and went out of his way to make us feel at home. We didn’t want it to end.
Cons: Price and communication on transfers from Hanoi could have been better.
10.0 Excellent
Pros: Views, cabins, staff
10.0 Excellent
Pros: The staff were amazing, they could not have been friendlier or more professional. The facilities onboard were second to none and because there were only fourteen rooms, you felt you had a huge amount of your own space (even in the communal areas) . The food was presented to a stunning level, with plenty of variety and you were always left full. There were plenty of activities and it was no problem if you just wanted to relax and enjoy the ship. No one on our trip wanted to leave on the last day! We definitely chose the right company to go with :')
9.6 Excellent
Pros: Absolutely amazing and stunning. Highly recommend this trip. Service was fantastic and John and Mr T knew our names and conversed with us all the time. Great senses of humor and just simply fantastic chaps. The boat has amazing rooms and bathrooms, and extremely clean. Overall a great experience and highly recommendable.
Cons: N/a
9.0 Excellent
Pros: The condition of the ship and the staf and the food
Cons: The price of the extra is very high
Mon Chéri Cruises - Ha Long - Bedroom
4
9.3 Excellent (480 reviews)
Overview Reviews
This vessel pulls anchor and sets sail from Ha Long for at least part of your stay. Featured amenities include a business center, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
10.0 Excellent
Pros: Everything, can't pick a single fault. Brilliant
Cons: Absolutely nothing.
10.0 Excellent
Pros: The facilities
Cons: The food wasn't that good
10.0 Excellent
Pros: Absolutely amazing experience. Prior to our stay, the staff would contact us ensure all arrangements were ready for our stay including our dietary, transportation and special occasion surprises. Room was very clean and had an amazing view. We really enjoyed our stay and the activities.
Cons: Nothing
6.3 Good
Pros: Staff was accommodating and friendly. Jenny was helpful and knowledge.
Cons: No WiFi in transfer vehicle. Delay to check in to room Bathroom dirty No WiFi during entire cruise TV didn’t work Food was fair Poor value
9.2 Excellent
Pros: All events were co-ordinated perfectly by the staff. Even before we reached Vietnam there was an agent who contacted us via WhatsApp and provided details and answered all questions raised. A truly wonderful experience on Halong Bay. Rooms were spacious & clean and beds were comfortable. Food was satisfactory.
Cons: Wish there was more variety on the breakfast given on day 2. Further it would’ve been nicer if the day 2 itinerary (visiting of the Hospital cave on CatBa Island) had more options. Credit card was debited one day prior to the cruise. Wish we were able to settle the bill in cash due to the high exchange rates and other charges incurred on card transactions.
10.0 Excellent
Pros: The staffs are so nice and professional.
Cons: Well the food is just ok
10.0 Excellent
Pros: Everything, very friendly crew, good food, beautiful location, great boat and quality accommodation. A big thank you to Brian, for being such a great tour guide on our day at Cat Ba island, he taught us so much about Halong Bay, the history, general facts and just so much that only a true local inhabitant would know, Thank you to Brian, also for teaching us how to make such delicious spring rolls. It was a cruise which will be remembered for ever, A big thank you to everyone.
Cons: Nothing not to like.
10.0 Excellent
Pros: Everything on this trip was beyond expectations. It was amazing
10.0 Excellent
Pros: From Hanoi to the Cruise and Back, everything was top class. The Food, Cabin, activities were excellent. The crew were wonderful. A special mention of Victor, who is very witty and knowledgeable. This cruise exceeded our expectations.
Cons: Nothing.
9.6 Excellent
Pros: nice staff, nice room, wonderful view
Cons: the program offered is not recommended. most of meals are western style. My mom and I couldnt eat well

Best Ha Long hotels near Tuan Chau Amphitheater

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Aphrodite Cruises - Ha Long - Bedroom
1
9.2 Excellent (855 reviews)
Overview Reviews
This vessel pulls anchor and sets sail from Ha Long for at least part of your stay. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this cruise ship consist of conference space and a meeting room. A roundtrip airport shuttle and a cruise ship terminal shuttle are provided for an additional charge.
10.0 Excellent
Pros: Staff do their utmost to help and give you a great time of lasting memories
10.0 Excellent
Pros: We enjoyed the cruise especially our son. 3D2N is well worth it as you get to go to more secluded areas away from the throngs of tourists. We had a beach to ourselves (those on our cruise only). It was also good to not have to make any decisions. Menu was great.
10.0 Excellent
Pros: The food was amazing
10.0 Excellent
Pros: This cruise was amazing! It definitely exceeded our expectations. The itinerary is very good I think, especially on that second day! It was basically just 7 of us on Aphrodite cruises on a remote island, kayaking, and swimming. The food was absolutely delicious! They have a 5-course set menu Vietnamese lunch and dinner and each item on that menu was amazing. Check the photos. The rooms were very comfortable, a little smaller than hotel rooms but very luxurious and comfortable. The summary is Day 1 is quite touristy and a lot of people (outside the control of Aphrodite cruises) and Day 2 is quite and literally just people from the cruise which was 7 of us. So definitely do the 3D2N option. Sung sot is worth the walk. Ti top maybe not if you are not able. Just enjoy the swim instead. Day 2 I would highly recommend the fishing village and virgin cave. Very beautiful and relaxing time! The crew were amazing and they organized an amazing birthday surprise for my wife. You just need to let them know in advance. Check the photos for what they did. We were really impressed with them and because they are a smaller boat they really look after the guests really well. You definitely get more attention I think unlike the bigger cruise vessels. Prior to going I had done my research and found Aphrodite to be the most amazing value for money and now that I have experienced it I would highly highly recommend it, simply amazing.
Cons: No complaints about Aphrodite at all they were amazing. I know this is out of their control but the first day was too many people so just be prepared for it, it is better to go for 3D2N option in my opinion. The second day Aphrodite have organized was simply stunning and not another boat to be seen!
10.0 Excellent
Pros: Fantastic cruise - wonderful staff, so friendly and welcoming
9.6 Excellent
Pros: Staff friendly and accommodating, food is great although there’s 5 courses for each meal! The excursions are a great way to see Ha Long Bay but two night trip had much more to offer than the one night - we were glad to have picked that one.
Cons: Prices for drinks on the cruise were quite high.
10.0 Excellent
Pros: Everything from start to finish
Cons: Nothing
10.0 Excellent
Pros: The three day /two night cruise is the best option to properly see the bay and the cruise itinerary gives you a good mix of the popular (day 1) and less busy sights (day 2). The ship isn't new but that gives it a lot more charm than many of the newer junkers and the amenities are all very good and new (comfy beds and great ac). Meals are what drew us to this cruise and there were lots of highlights of food in Vietnam were had.
8.3 Excellent
Pros: We booked Aphrodite but were put on Hera cruise . So review is of HERA boat. Room was amazing . Bathroom with view of bay and private sun lounge all made you feel like millionaire. Dining room very nice with great views. Trip to cave was good. Cindy was a great host once we arrived dealing with our late check in very well.
Cons: Transfer costs are significantly overpriced and late advice of options puts you under pressure to book with them. We travelled independently to boat and had timing problems. The cruise should take more care that all their customers arrive at the cruise. It would be best if they call to check arrival times of independent travellers. Unfortunately I would say the food was poor taste and not well cooked. It was very well presented but was at best average taste . The boat like all the others does not cruise it simply sails for a little time to one place and anchors there for rest of the trip. the itinerary is very busy and creates pressure on staff and customers. Somehow they need to reduce the time pressure. For us i was best to cancel on most of trips and just to enjoy the wonderful boat.
Paradise Luxury Cruise - Ha Long - Bedroom
2
8.8 Excellent (729 reviews)
Overview Reviews
Located in Ha Long, Paradise Luxury Cruise is a 1-minute drive from Tuan Chau Beach and 13 minutes from Sun World Ha Long Park. Featured amenities include complimentary newspapers in the lobby, luggage storage, and a safe deposit box at the front desk.
10.0 Excellent
Pros: This was a highlight of our trip, I was sad to leave and would have liked to have stayed another night. The staff were so friendly and very accommodating with my dietary needs which I really appreciated. The trips were long enough to have a look at different places but didn't feel like we lingered and wasted time. I think with everything that's on offer, it was great value for money. I would highly recommend this trip for a little luxury.
10.0 Excellent
Pros: Great nice hosts
9.0 Excellent
Pros: Food in all meals is amazing! Nice music. Super friendly and helpful cruise team.
Cons: Wifi and air-conditioner location at room
9.2 Excellent
Pros: Halong bay it is just stunning it is a huge must and with paradise cruise you will enjoy it. The staff, the food on board and the room was pure perfection.
Cons: Not many activities during the cruise, and it is not 3 days 2 nights cruise it is more like 2 days 2 nights as your are checking in at 12am and checking out 2 days later at 11 am, so basically you are not even 48h on the boat
10.0 Excellent
Pros: everyhing
Cons: -
Legacy Cruise - Ha Long - Building
3
8.8 Excellent (356 reviews)
Overview Reviews
This vessel pulls anchor and sets sail from Ha Long for at least part of your stay. Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. A cruise ship terminal shuttle is available for a surcharge.
10.0 Excellent
Pros: I loved our room on the second deck which nearby restaurant & sundeck. meals & staff were very good!
10.0 Excellent
Pros: The boat was older than picture with basic facilities. Room was good with clean & hot shower, open glass window. Restaurant was cozy & sundeck was huge. Staff & services were very good! highly recommend for budget travellers & small group
10.0 Excellent
Pros: A lovely experience. we had a very nice trip to Halong bay. Cruise, room, foods, staff were very good!
8.3 Excellent
Pros: A lot of food during meal times.
Cons: Hard mattress and very thin blanket. The itinerary were being rushed compared to what’s been emailed before checking-in.
10.0 Excellent
Pros: The boat was clean with comfortable room & very good hot shower. Food was good & staff were outstanding!
2.0 Mediocre
Pros: Halong Bay Landscape
Cons: Halong Bay is a wonderful place but Legacy Cruise definitely is not an option: Just after paying, they informed me that the three day/two night tours I booked was not available because I was the only person who booked it. They proposed me to transfer to another cruise for the second day, and there I repeated the same activities. They wanted me to pay all the trip 48 hours before by online unsafe methods. I didn't accept and when I was there they charged me with an extra 3% tax that was not stipulated in the conditions. Guides were always friendly, the place is amazing although overcrowded and some tourists make it difficult to enjoy, but Legacy cruise management is awful.
10.0 Excellent
Pros: Can was very friendly & nice. Food was outstanding! Kayaking at the nice lagoon & under sunset was unforgettable
10.0 Excellent
Pros: Very well organized with lots of activities: Caving, island, kayaking & swimming... Staff & services were very nice
10.0 Excellent
Pros: Unforgettable memory. Staff took attention about the meal allergy. Boat was nice & traditional!
Paradise Suites Hotel - Ha Long - Building
4
8.5 Excellent (1,734 reviews)
Overview Reviews
Located in Ha Long, Paradise Suites Hotel is just steps from Tuan Chau Beach and 6 minutes by foot from Dolphin Club. Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 2 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
9.6 Excellent
Pros: A very luxurious and comfortable suite. Very friendly and helpful staff. Fantastic breakfast.
Cons: The pool and beach were not near the hotel had to take electric car to get there.
9.6 Excellent
Pros: Beautiful room and staff was eager to help! Would of loved to stay a bit longer.
Cons: Far away from local spots and food culture
10.0 Excellent
Pros: The staff is super considerate. They took care of my pregnant wife a lot. Thank you so much for that. We had a fantastic stay at the hotel.
7.5 Good
Cons: Everything was good except the bed which was not too comfortable.
8.8 Excellent
Pros: Location, staff is a plus, breakfast, restaurant, spa, electric car to and from the hotel. Overall very good !
Cons: In the room there were three lights hanging from the ceiling which are part of the decoration but it blocked the way around the room when moving close to the wondow. People might hit their heads on that of they do not watch out. That is the only thing I did not like, it is a small detail.
10.0 Excellent
Pros: Yummy breakfast
8.3 Excellent
Pros: Fantastic staff
Cons: We missed a fitness center
10.0 Excellent
Pros: Breakfast, room, comfortable beds and pillows, free bicycle rental, customer service
Cons: On one day we couldn’t use the pool as there was private party, but hotel has made it up to us by letting us use facilities for an extra day after we checked out so no complaints