Overview

Novotel Ha Long Bay

160 Ha Long Road, Bai Chay Ward, Ha Long 200000, Vietnam
+84 333 848 108

$66+

Overall guest ratings

8.2/10 Excellent
Based on 650 reviews

Review highlights

  • 10.0
  • 8.1
  • 6.8
  • 6.3

Good to know

  • Great view
  • Great menu
  • Spacious rooms
  • Nice building

Nearby

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    About

    Novotel Ha Long Bay offers an airport shuttle (available 24 hours) for VND 2730000 per vehicle one way. Guests can visit the spa to indulge in deep-tissue massages, facials, or body treatments, and Square restaurant serves breakfast, lunch, and dinner. There's an outdoor pool and a poolside bar, and rooms at this upscale hotel get the details right with bathrobes and slippers.

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Business center
    • Car rental
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Beachfront
    • Terrace/Patio
    • ATM on-site
    • Child pool
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child services (surcharge)
    • Free Internet
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews of Novotel Ha Long Bay

    Overall Rating

    8.2 Excellent
    Based on 650 reviews
    • 10.0 "Incredible bar."
    • 8.1 "Breakfast is good."
    • 7.8 "Good service."
      7.8 "78% said the reception staff was great."
    • 7.0 "Good location."
      5.7 "Reasonably accessible by car, said 57%."
    • 6.8 "Rooms are ok."
      6.6 "Only 66% said rooms were clean enough."
      5.8 "For only 58%, the bathroom was ok."
      6.0 "Beds were acceptable for 60%."
    • 6.8 "Food is average."
      6.0 "60% thought the dining experience was appropriate."
    • 6.3 "Average cleanliness."
      6.6 "Only 66% said rooms were clean enough."
      6.9 "69% thought the cleanliness of the hotel was average."
    • 5.6 "Average value."
    • 5.4 "Average comfort."
      6.0 "Beds were acceptable for 60%."
    • 3.0 "Disappointing internet connection."
      2.2 "78% said the wifi quality was bad."
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    Overall Rating

    8.2 Excellent
    Based on 331 reviews
    • 8.3 "Breakfast is good."
    • 7.9 "Good service."
      9.4 "94% found the staff to be very friendly."
    • 7.4 "Nice rooms."
      7.1 "71% thought the view was good."
      7.6 "76% thought rooms were spacious."
    • 7.3 "Tasty food."
      7.4 "74% loved the menu selection."
    • 6.8 "Location is acceptable."
    • 5.9 "Average comfort."
      6.5 "Beds were acceptable for 65%."
    • 5.0 "Average value."
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    Overall Rating

    7.8 Good
    Based on 240 reviews
    • 8.2 "Breakfast is good."
    • 7.5 "Good service."
    • 6.9 "Rooms are ok."
      6.0 "For only 60%, the bathroom was ok."
      5.9 "Beds were acceptable for 59%."
      6.9 "Only 69% said rooms were clean enough."
    • 6.8 "Food is average."
    • 6.8 "Location is acceptable."
    • 6.2 "Average cleanliness."
      6.9 "Only 69% said rooms were clean enough."
    • 5.6 "Average value."
    • 5.6 "Average comfort."
      5.9 "Beds were acceptable for 59%."
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    Overall Rating

    8.6 Excellent
    Based on 19 reviews
    • 7.4 "Good service."
    • 6.6 "Rooms are ok."

    Overall Rating

    8.4 Excellent
    Based on 58 reviews
    • 8.2 "Breakfast is good."
    • 8.1 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 7.7 "Good amenities."
      7.7 "77% thought the building was wonderful."
    • 6.9 "Food is average."
    • 6.5 "Rooms are ok."
    • 6.3 "Location is acceptable."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Great view"
    "Great menu"
    "Spacious rooms"
    "Nice building"
    data provided by TrustYou

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