New, clean, good facilities, good food, good location.
Breakfast ended at 10 am, and cleaning staff was already knocking on the door before 10, having a real attitude. ... I would have liked a little time to relax in the room after breakfast. Minibar drinks were past expiry date. Check-out was at the early 10 am, and minibar woman came to check while we were still in the bathroom at 9 am, being very stroppy.
Great Hungarian food in the on site restaurant!
This hotel although comfortable was a bit lacking in furnishings and decor to award it a true 4 star. The only internet was in the main lobby and after several attempts I still could not log in.
The hotel did not have the reservation correct when we arrived. They did not seem to know there were 3 people staying and had set aside a room for only 2. However, they were very accomodating and were able to change us to an apartment room that was extremely nice at no extra charge.
The hotel likes to charge for every little bit of service or food. We were appalled at these extra charges. For example, we did not realize the evening buffet was a flat rate per person and as a result we paid over $10 each for some very small pieces of dessert items. After this first experiece we chose to find other locations for the evening meal.
we found in this hotel all that we needed for an relaxing week-end break : excellent comfort, very good services/facilities.
i like everything ,the hotel was OK the food was very good .Every night was live music in the garden very very good.
The staff of the hotel don't speck english ,in all the hotel only one person speek english . A big problem was with the reservation,we have the mail with the confirmation and price for all,and there we must pay with 180 euro more because they say the reservation it's not good .After my husband speek with the cheef and look the email reservation we said we must pay only 40 euro,but don't say for what ,and after 1 day of discusion we pay only 4 euro more for parking.But we stay one day at the reception ,we speek with 10 person who don't now one word in english,It's not possible in one 4 star Hotel only one person speek english and you must speek by phone with him,because it's not there all the time.A very bad impresion
Bad air conditioning. They didn't accept the payment with credit card,although on their site it saidthat they accept this.The employees don't speak english. Huge lach of organization.
The staff kindness and the ambient(room architecure, interior design and acesibility.
may be tthe poor internet signal
Room comfort, staff help, location
a few minor items do to just being openned.