Hakone Suimeisou

The hotel offers a variety of amenities, including a hot spring bath, karaoke, table tennis, a spa and wellness center, massage, and a private hot spring option.

Guests can enjoy a delicious Japanese dinner and breakfast served in the room, with the option of a private hot spring for added privacy. The hotel also provides a bar/lounge, minibar, and a vending machine for drinks.

Guests have consistently praised the hotel's cleanliness, with remarks about the impeccably clean rooms, soothing public baths, and attention to detail with the food. Some guests have noted minor issues, such as a cobweb at the doorway, but overall, the cleanliness is highly regarded.

The hotel is conveniently located just a stone’s throw from the train station, making it easily accessible for guests. Additionally, it is tucked away right behind the main street, with various nearby attractions such as the Hakone Open-Air Museum and Hakone Shrine.

The staff is known for being friendly, helpful, and accommodating, providing warm and attentive service. Guests have also highlighted the staff's efforts to make their stay comfortable, with particular praise for the thoughtful and kind service provided.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the river or mountain comes highly recommended.

Some guests found that nearby dining options were limited, especially in the evening. It's advisable to plan meals in advance or consider booking a room with dinner included to ensure a convenient dining experience.

Guests highly praised the private onsen experience in their rooms, particularly enjoying the serene views and relaxation it offered. Consider booking a room with a private onsen for a truly tranquil stay.

The hotel's proximity to Hakone Yumoto Station was highlighted by many guests as a major convenience. It's recommended for travelers who prioritize easy access to transportation and nearby attractions.

For those seeking an authentic Japanese ryokan experience, the traditional tatami rooms and futon beds were appreciated by guests. This offers a unique cultural experience that may not be found in modern hotels.

Some guests mentioned that certain rooms felt dark due to the traditional design. If natural light is important, it's advisable to inquire about room brightness or request a room with ample natural light.

While most staff were commended for their helpfulness, a few guests experienced language barriers. It's advisable to use simple English or basic Japanese phrases to facilitate communication.

The set meal times for dinner and breakfast were mentioned by some guests as potentially restrictive. Guests should consider the meal schedule and plan their activities accordingly to avoid missing meals.

A few guests mentioned that the timing of room cleaning and meal service was not always convenient. It's advisable to communicate preferred timings with the staff to ensure a comfortable and personalized experience.

The hotel's proximity to attractions such as the Hakone Open-Air Museum and Hakone Shrine makes it an ideal choice for guests interested in exploring the area. It's recommended to plan visits to nearby attractions to make the most of the location.