Hotel Marroad Hakone
Photos of Hotel Marroad Hakone
Overview
Amenities at Hotel Marroad Hakone
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Tea/coffee maker
- Free parking
- Shuttle service (free)
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Towels/sheets (extra fee)
- Trash cans
- Conditioner
General
- Quiet street view
- Family rooms
- Slippers
- Inner courtyard view
- Sofa
- Soundproof rooms
- Soundproofing
- Tatami (traditional Japanese flooring)
- Telephone
- Carpeted
- Mountain view
- Storage available
Bathroom
- Yukata (Japanese bathrobe)
- Shower
- Bathtub
- Bidet
- Hairdryer
- Toilet
- Open-air bath
- Toilet paper
- Toothbrush
- Public bath
- Private bathroom
Accessibility and suitability
- Elevator
- Accessible by elevator
- No smoking
- Non-feather pillow
- Upper floors accessible by elevator
- Upper floors accessible by stairs
- Designated smoking area
Dining
- Electric kettle
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Vending machine (drinks)
Bedroom
- Socket near the bed
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Services and conveniences
- Safety deposit box
- Meeting/Banquet facilities
- Key access
- Express check-out
- 24hr front desk
Parking and transportation
- Shuttle service (free)
- Free parking
- Private parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Pool and spa
- Spa
- Sauna
Outdoor
- Terrace/Patio
- Balcony
Laundry
- Laundry service
- Drying rack for clothing
Things to do
- Hot spring bath
- Board games/puzzles
Health and safety
- Daily housekeeping
- Safe
Workspace
- Desk
Fitness
- Tennis
Reviews of Hotel Marroad Hakone
Summary of reviews
Score by provider
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's standout amenities?
The hotel offers standout amenities such as a lovely outdoor onsen, massage chairs, and a shuttle service to Gora Station.
How are the hotel's dining options and food quality?
The hotel's dining options offer surprisingly excellent, cooked-to-order dinner and breakfast. However, booking in advance is required, which may feel restrictive for some guests.
What can guests expect from the hotel's customer service?
The staff are described as kind, helpful, and friendly, providing prompt shuttle service and attention to detail. However, some guests found the staff polite but not overly friendly or flexible.
What are the notable features of the hotel's rooms?
The hotel's rooms are spacious, clean, and equipped with TV featuring Netflix and YouTube, as well as massage chairs. However, some guests found the rooms to be very old and dated, with uncomfortable beds and a lack of air conditioning.
When is the best time to visit the hotel?
The hotel is a great base to explore Hakone and the surrounding area, with excellent amenities and services. However, it's important to note that the hotel is far from the station, and getting around may be problematic without a car. The hotel provides shuttle services until 18:00.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Transportation Options
While the hotel provides a shuttle service, some guests found it limited, especially in the evening. It may be beneficial to plan for alternative transportation, especially if exploring the area later in the day.
Check Room Amenities
Guests appreciated the spacious rooms and the presence of modern amenities such as a flat-screen TV with streaming services. However, some mentioned a lack of air conditioning and uncomfortable beds, so it's advisable to inquire about these aspects before booking.
Plan Meals in Advance
If you wish to dine at the hotel, it's important to note that reservations for meals need to be made 24 hours in advance. This requirement caught some guests off guard, so it's best to plan accordingly.
Take Advantage of the Onsen
Many guests praised the hotel's onsen and the massage chairs, highlighting them as great features. Be sure to set aside time to enjoy these facilities during your stay.
Be Mindful of Location
The hotel is situated in a quiet area, which some guests appreciated for its peacefulness. However, it's important to note that there are limited dining and shopping options nearby, so planning for meals and amenities in advance is advisable.
Consider the Season
If you're planning a visit, it may be helpful to consider the seasonality, with March being the low season and August being the high season. This could impact the availability of certain services and the overall experience.
Communicate Dietary Restrictions
If you have specific dietary requirements, it's advisable to communicate them clearly with the hotel in advance to ensure a smooth dining experience, as some guests encountered issues with food preferences.
Take Advantage of the Shuttle Service
The hotel offers a shuttle service to and from Gora Station, which many guests found convenient. It's recommended to utilize this service, especially if traveling with luggage or during the evening.
Keep Essentials Handy
Some guests noted the absence of complimentary water and ice on each floor, so it's a good idea to have these essentials with you during your stay.
Location
What's nearby
- Hakone Museum of Art0.3 mi
- Gora Park0.3 mi
- Gora0.4 mi
- Gora Railway Station0.4 mi
- Hakone Open-Air Museum0.7 mi
- Hakone Kowakien Yunessun0.9 mi
- Kowakidani Railway Station1 mi
- Pola Museum of Art1.2 mi
- Ōwakudani1.3 mi
- Hakone Ropeway1.3 mi
- Miyanoshita Railway Station1.4 mi
- Sengokuhara2.1 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel Marroad Hakone
Low season | February |
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High season | October |
Average price (weeknight) | $165 |
Average price (weekend night) | $200 |
When to book a room at Hotel Marroad Hakone
KAYAK's top tips for your stay at Hotel Marroad Hakone
FAQs when booking at Hotel Marroad Hakone
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Value for money | 7.9 |
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Distance to city center | 4.4 mi |