Basics
Bathroom
General
Accessibility and suitability
Dining
Services and conveniences
Media and entertainment
Pool and spa
Bedroom
Parking and transportation
Outdoor
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Things to do
Health and safety
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's standout amenities?
The hotel offers standout amenities such as a lovely outdoor onsen, massage chairs, and a shuttle service to Gora Station.
How are the hotel's dining options and food quality?
The hotel's dining options offer surprisingly excellent, cooked-to-order dinner and breakfast. However, booking in advance is required, which may feel restrictive for some guests.
What can guests expect from the hotel's customer service?
The staff are described as kind, helpful, and friendly, providing prompt shuttle service and attention to detail. However, some guests found the staff polite but not overly friendly or flexible.
What are the notable features of the hotel's rooms?
The hotel's rooms are spacious, clean, and equipped with TV featuring Netflix and YouTube, as well as massage chairs. However, some guests found the rooms to be very old and dated, with uncomfortable beds and a lack of air conditioning.
When is the best time to visit the hotel?
The hotel is a great base to explore Hakone and the surrounding area, with excellent amenities and services. However, it's important to note that the hotel is far from the station, and getting around may be problematic without a car. The hotel provides shuttle services until 18:00.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Transportation Options
While the hotel provides a shuttle service, some guests found it limited, especially in the evening. It may be beneficial to plan for alternative transportation, especially if exploring the area later in the day.
Check Room Amenities
Guests appreciated the spacious rooms and the presence of modern amenities such as a flat-screen TV with streaming services. However, some mentioned a lack of air conditioning and uncomfortable beds, so it's advisable to inquire about these aspects before booking.
Plan Meals in Advance
If you wish to dine at the hotel, it's important to note that reservations for meals need to be made 24 hours in advance. This requirement caught some guests off guard, so it's best to plan accordingly.
Take Advantage of the Onsen
Many guests praised the hotel's onsen and the massage chairs, highlighting them as great features. Be sure to set aside time to enjoy these facilities during your stay.
Be Mindful of Location
The hotel is situated in a quiet area, which some guests appreciated for its peacefulness. However, it's important to note that there are limited dining and shopping options nearby, so planning for meals and amenities in advance is advisable.
Consider the Season
If you're planning a visit, it may be helpful to consider the seasonality, with March being the low season and August being the high season. This could impact the availability of certain services and the overall experience.
Communicate Dietary Restrictions
If you have specific dietary requirements, it's advisable to communicate them clearly with the hotel in advance to ensure a smooth dining experience, as some guests encountered issues with food preferences.
Take Advantage of the Shuttle Service
The hotel offers a shuttle service to and from Gora Station, which many guests found convenient. It's recommended to utilize this service, especially if traveling with luggage or during the evening.
Keep Essentials Handy
Some guests noted the absence of complimentary water and ice on each floor, so it's a good idea to have these essentials with you during your stay.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | June |
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High season | October |
Average price (weeknight) | $211 |
Average price (weekend night) | $192 |
Hotel Marroad Hakone is located at 1320, Goura, Hakone-Machi, 4.4 miles from the center of Hakone. Hakone Museum of Art is the closest landmark to Hotel Marroad Hakone.
Check-in time is 3:00 PM and check-out time is 11:00 AM at Hotel Marroad Hakone.
Yes, Hotel Marroad Hakone offers free Wi-Fi.
Yes, Hotel Marroad Hakone offers free parking.
Hotel Marroad Hakone is 36.9 miles from Izu Ōshima. Hotel Marroad Hakone is 47 miles from Tokyo Haneda.
KAYAK scours the web for all room deals available at Hotel Marroad Hakone in Hakone and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Marroad Hakone and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Marroad Hakone.
Value for money | 7.6 |
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Distance to city center | 4.4 mi |