Hangzhou West Lake Yueshang Yunshe Boutique Homestay

The hotel is located in a quiet area close to the West Lake, providing a peaceful and clean environment. It's also convenient for exploring the lake and accessing transportation to the mountains or city center within 20 minutes.

The staff is described as very nice, helpful, and earnest, always available when needed. They are also commended for their support, smiles, and going the extra mile to assist guests, such as waiting for late check-ins and providing location pins for navigation.

The hotel offers a great restaurant nearby, with the option for special diet menus and food delivery to guest accommodations. Guests can also enjoy breakfast in the room or at a shared dining table.

The rooms are described as clean, cozy, and comfortable, with beautiful views and spacious, well-decorated interiors. Guests also appreciate the comfortable beds, pillows, and clean bathrooms, although some mention that the rooms are a bit small.

The hotel provides practical amenities such as free parking, a private check-in/check-out process, wake-up service, and the option for room service. Additionally, guests can expect a bidet with a seat warmer in the bathroom, although there is no elevator in the building.

Several guests mentioned the beautiful views from the rooms, especially those facing the West Lake, offering a serene and picturesque experience.

Some guests found the double rooms to be a bit small, so if space is a priority, it may be worth considering an upgrade to a larger room type.

Guests appreciated the peaceful environment, making it an ideal choice for those seeking a tranquil retreat away from the hustle and bustle of the city.

The staff received numerous compliments for their friendliness and willingness to assist guests with various requests, including providing location pins and waiting for late check-ins.

The hotel's proximity to the West Lake and its easy access to transportation options make it a convenient base for exploring the area's natural beauty and cultural sites.

Some guests noted that sound insulation in the rooms was not optimal, so light sleepers may want to consider this when choosing their accommodation.

Guests appreciated the cleanliness and comfort of the rooms, as well as the presence of modern amenities such as a bidet with a seat warmer, which added to their overall satisfaction.

While the staff was praised for their friendliness, it was noted that English proficiency may be limited, so guests who do not speak Chinese should be prepared for potential language barriers.

The hotel's location, while peaceful, may require transportation for accessing dining and other amenities, so guests should plan accordingly, especially if they prefer a more central location.

The boutique hostel's cozy and homely atmosphere, along with its proximity to nature, was highlighted as a charming aspect of the guest experience, providing a unique and authentic stay.