Good to know
|Value for money||7.9|
|Distance to city center||2.2 mi|
|Nearest Airport||Hanoi Noibai|
|Distance to airport||13.5 mi|
Time of year
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The location is very good just in front of the Cathedral and near many shops and places to eat. I arrived very late and forgot to let the staff know so I needed to call them and they were very helpful and friendly even at the middle of the night.
You need to order the breakfast in advance because they need to cook and prepare everything there is nothing ready so if you are in a rush or something similar is good to wake up a bit earlier.
Location and staff
Needs upgradation and attention to detail
Excellent location and super friendly staffs
The location is fabulous. The rooms set back on the alley, not facing the cathedral, are quiet for Hanoi even though you are in the middle of it all.
I made the mistake of mentioning that I had stayed at Cinnamon Saigon, which meant that it was assumed we knew anything we needed to know. No information was forthcoming about where breakfast was, the time, the process, when to pay, how to lock our doors! Both rooms did not lock when closed, you had to swipe your card, sometimes, to lock them. I'm 49. I've travelled a lot. I have never seen this before. When we returned the first day our doors were open and when I asked Reception staff they explained that sometimes the doors needed swiping to lock them. It would have been good to know this at check-in. The hotel talks up its environmental credentials, however, our linen and towels were changed each day, even when we followed the 'Save the Earth' signs in the room and hung everything up so it wouldn't be washed daily. Plastic straws were placed in our drinks in the cafe even though the signs on the table talk about their commitment to reusable bamboo straws. We chose Cinnamon Cathedral Hanoi because we had had such a welcoming wonderful experience in Saigon but the staff at the Hanoi hotel are not as well trained nor committed to the environmental standards the hotel says it sets. Our children's bathroom, in room 303, was moldy and really dirty. Both room's bathrooms had incomplete toiletries, missing shampoo. There was a real lacking in attention to basic detail. Three things we ordered for breakfast on the first day weren't available, and we weren't told, we just received different meals. When questioned, staff looked put out and said those things (yoghurt, mushrooms) they didn't have. Things were then made again, which wasn't necessary, but somehow the ingredients were suddenly there. The staff did go to great lengths the next day to make sure breakfast was as we ordered it. I think the staff were just not particularly well trained? Or their communication skills left lots of room for miscommunication? Not sure.
Stuffs are excellent and friendly Perfect English Very homey
Nothing to complain
With a stay at Cinnamon Cathedral Hotel in Hanoi (Hoan Kiem), you'll be steps from St. Joseph's Cathedral and 6 minutes by foot from Hoan Kiem Lake. Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk.
based on 33 reviews
Value for money
Policies vary by room type and provider.
FAQs when booking at Cinnamon Cathedral Hotel
Where is Cinnamon Cathedral Hotel located?
Cinnamon Cathedral Hotel is located at 38 Au Trieu Street in Hoàn Kiếm District, 2.2 miles from the center of Hanoi. St. Joseph Cathedral is the closest landmark to Cinnamon Cathedral Hotel.
When is check-in time and check-out time at Cinnamon Cathedral Hotel?
Check-in time is 2:00 PM and check-out time is 12:00 PM at Cinnamon Cathedral Hotel.
Does Cinnamon Cathedral Hotel offer free Wi-Fi?
Yes, Cinnamon Cathedral Hotel offers free Wi-Fi.
Does Cinnamon Cathedral Hotel offer free parking?
Yes, Cinnamon Cathedral Hotel offers free parking.
Does Cinnamon Cathedral Hotel offer free airport shuttle service?
No, Cinnamon Cathedral Hotel does not offer free airport shuttle service.
How far is Cinnamon Cathedral Hotel from the airport?
Cinnamon Cathedral Hotel is 13.5 miles from Hanoi Noibai. Cinnamon Cathedral Hotel is 58.3 miles from Haiphong Catbi.
Can you bring pets to Cinnamon Cathedral Hotel?
No, pets are not allowed at Cinnamon Cathedral Hotel.
Does Cinnamon Cathedral Hotel have a pool?
No, Cinnamon Cathedral Hotel does not have a pool onsite.
Reviews about Cinnamon Cathedral Hotel
Most Popular Landmarks
- St. Joseph Cathedral 52 yd
- Hanoi Old Quarter 413 yd
- Hoan Kiem Lake 0.3 mi
- Hoa Lo Prison Museum 0.3 mi
- Thang Long Water Puppet Theatre 0.4 mi
- Vietnam Women's Museum 0.4 mi
|Hanoi Noibai||13.5 mi|
|Haiphong Catbi||58.3 mi|