Golden Lotus Hotel

39 Hang Trong st, Hoan Kiem DIstrict, Hanoi, Vietnam
+84 463 272 582


Overall guest ratings

7.5/10 Good
Based on 146 reviews

Review highlights

  • 9.4
  • 9.4
  • 8.6
  • 3.0

Good to know

  • Great shower
  • Impressive bathroom
  • Wonderful sightseeing


    Show all


    Located on Hang Trong street, one of 36 streets in Hanoi Old-quarter and is packed with shops selling handicrafts, silks and art. Pho Nha Tho, a two minute walk, is a great little - street for an afternoon drink at La Salsa and some traditional Vietnamese fish fare at La Brique - The Cha Ca (fried fish in banana leaves) is sensational.

    Just 5 minutes walking from the Hotel, The guests can go to some places such as Hoan Kiem lake - Ha Noi flower basket, well-known place with Tortoise Tower, Ngoc Son Temple, The Huc Bridge....Trang Tien plaza - a big shopping centre in Ha Noi, the visitors can come to Opera House and Water-puppet Theatre as well...

    Bar and restaurant: Guests can enjoy the wide range of mouth-watering Western, Asian and Vietnamese cuisines at the hotel's restaurant or relax and enjoy a panoramic view of Hoan Kiem Lake and Hanoi Red River from the bar and lounge located on the top floor.

    Gym: Thehotelhas a well-equipped gym.

    Business centre: The hotel's business centre offers secretarial, translation, photocopying, courier, fax, internet and email services. The receptionist will be able to help guests who need any assistance.

    Air conditioning: The hotel is fully air conditioned. Each room is equipped with a remote control unit, which can be used to adjust the temperature.

    Airline reservation and reconfirmation: The back section of the Service Directory has alist of airline reservation offices. Those who require assistance for reconfirmation of flights need to contact the Reception.

    Airport transfers: NoiBai International Airport is a 40-minute drive from the hotel. To make arrangements for transportation, guests need to please contact the Reception.

    Baby-sitting: A baby-sitter is available upon request; with a six-hour advance notice. Guests need to contact Housekeeping for this service.

    Baggage service: Guests need to contact the Concierge for storage or pick-up before departure.

    Credit cards, credit arrangement and cheque encashment: In settling accounts, the Front Office Cashier accepts travellers' cheques and credit cards such as American Express, Visa International and Master Card. To establish other credit arrangements, guests need to contact the Accountant. The hotel does not accept personal cheques in settlement of accounts or for encashment.

    Car rental: For chauffeur-driven cars, vans or taxis, guests need to contact the Reception.

    Laundry, dry-cleaning and ironing services: Clothes that are collected before 9 am are returned the same day at 8 pm. If, however, clothes are collected after 9 am, then they are returned the next day by 11 am.

    Mail and message: Guests are notified about incoming mail, message and facsimile. For enquiries, guests need to contact the Reception.

    Mini bar: Each room is equipped with a mini bar. Guests are requested to refer to the price list in their rooms and mark the items consumed. This list is to be handed to the Reception at the time of departure. The mini bar items are replenished daily. If guests require additional items, they need to contact Housekeeping.

    Newspapers: Local and foreign newspaper editions are available at the Lobby.

    Parcel service: Guest need to contact the Reception for more details.

    Sightseeing tours: A selection of tours around Hanoi (and beyond) is offered by several tour companies, information for which is available at the Information Desk.

    Limousine service: Guests need to contact the Information Desk for this service.

    Wake-up call: Guests are requested to inform the operator or the Reception of the exact time they wish to be woken up.

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    Golden Lotus Hotel


    • Parking
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • ATM on-site
    • Business center
    • Car rental
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle rental
    • Spa
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • Complimentary breakfast
    • Coffee shop
    • 24 Hour Front Desk
    • Safe
    • Pets not allowed
    • Designated smoking area
    • Storage available
    • Internet
    • Terrace/Patio
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    Guest reviews

    Overall Rating

    7.7 Good
    Based on 164 reviews
    • 9.4 "Awesome vibe."
      10.0 "100% said it was a stylish hotel."
    • 9.4 "Terrific location."
      8.6 "86% liked the proximity to sightseeing."
    • 8.6 "Breakfast is good."
    • 8.5 "Great service."
      8.7 "87% found the staff to be very friendly."
    • 5.5 "Rooms are ok."
      6.2 "Beds were acceptable for 62%."
      6.7 "67% said the view was so-so."
    • 3.0 "Quite uncomfortable."
      0.8 "92% said rooms were small."
      4.7 "53% thought it was too noisy."

    Overall Rating

    7.9 Good
    Based on 82 reviews
    • 9.5 "Terrific location."
    • 8.7 "Great service."
      8.7 "87% found the staff to be very friendly."
    • 8.6 "Breakfast is good."
    • 5.3 "Rooms are ok."
    • 3.3 "Not very comfortable."
      4.6 "54% thought it was too noisy."
      1.2 "88% said rooms were small."

    Overall Rating

    7.4 Good
    Based on 6 reviews
    • 8.5 "Great service."

    Overall Rating

    8.1 Excellent
    Based on 75 reviews
    • 9.6 "Terrific location."
    • 8.4 "Great service."
      8.6 "86% found the staff to be very friendly."
    • 5.4 "Rooms are ok."
    • 3.0 "Quite uncomfortable."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Lake Hotel
    Guests say this is a nice lake hotel.
    Good to know
    "Great shower"
    "Impressive bathroom"
    "Wonderful sightseeing"
    data provided by TrustYou

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