Cons (-) The staff went above and beyond to take excellent care of my wife and I on our honeymoon. They even helped arrange train tickets and return travel back to Hanoi.
Latest deals for Lotusama Hanoi Hotel
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Deals from
$32
•Cheapest rate per nightCompare prices for Superior room, Executive room and 6 more Lotusama Hanoi Hotel deals.
Superior room, bed type unknown
$32
nightly with fees
Superior room, bed type unknown
$41
nightly with fees
Superior room, bed type unknown
$45
nightly with fees
Executive room, bed type unknown
$70
nightly with fees
Superior room, bed type unknown
$75
nightly with fees
Superior room, bed type unknown
$79
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Amenities at Lotusama Hanoi Hotel
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Internet
Reviews of Lotusama Hanoi Hotel
9.1
Wonderful
562 verified ratings
Wonderful
425
Very good
87
Good
17
Okay
13
Fair
5
Mediocre
6
Poor
9
Summary of reviews
Guests say
Guests consistently praised the hotel's outstanding service, highlighting the friendliness and helpfulness of the staff, with several staff members mentioned by name for their exceptional support. The location in the heart of the city, especially the Old Quarter, was highly appreciated for its convenience and proximity to attractions and local food. Many guests enjoyed the breakfast, describing it as varied, delicious, and a highlight of their stay. Cleanliness was also noted positively, with rooms and facilities described as well-kept and true to photos. Some negative feedback included small room sizes and occasional noise, but overall, guests found the hotel to be a great value and highly recommended it.AI-Generated from customer reviews
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Q&A(5)
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9.2 out of 10
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AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What can I expect from the food at Lotusama Hanoi Hotel?
Guests have described the food at Lotusama Hanoi Hotel as terrific and outstanding, with a delicious and varied breakfast. The hotel's chef prepares dishes as per guests' requests, and the breakfast buffet is simple but good, with limited vegetarian items.
What are the common concerns about the rooms at Lotusama Hanoi Hotel?
Some guests have mentioned that the room size is small, and one guest felt that the room without a balcony felt dark and congested. Additionally, there were concerns about noise from the street in certain rooms.
What are the unique offerings of the staff at Lotusama Hanoi Hotel?
The staff at Lotusama Hanoi Hotel is described as super friendly, helpful, and thoughtful. They are always available to assist and provide impeccable service. Guests have also highlighted the staff's professionalism, friendliness, and genuine care, as well as their assistance with sightseeing arrangements and booking tours.
What practical information should I know about the hotel's cleanliness and maintenance?
Lotusama Hanoi Hotel is known for its clean rooms and well-maintained common areas, with impressive interior designs. However, some guests have mentioned concerns about broken doors, unclean windows, and bathrooms flooding. Additionally, there were comments about the hotel not being well-maintained.
When is the best time to visit Lotusama Hanoi Hotel?
The high season at Lotusama Hanoi Hotel is in December, while the low season is in July. Visitors can expect exceptional service, friendly staff, and a cozy atmosphere, but should be aware of potential noise from the street, especially in rooms facing the main road.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Consider Booking a Room with a View
Opt for a city view room to enjoy a pleasant view, as some rooms may not offer scenic views.
Explore Nearby Attractions
The hotel's location provides easy access to various attractions such as Hanoi Old Quarter, Bach Ma Temple, and Hoan Kiem Lake, making it convenient for sightseeing.
Be Mindful of Room Size
Some guests found the rooms to be small, so consider this when booking, especially if you have large suitcases.
Check Room Descriptions Carefully
Ensure that the room you book meets your expectations, as some guests found discrepancies between the room descriptions and the actual room.
Noise Considerations
Light sleepers may want to request a room away from the main road to minimize disturbance from street noise.
Take Advantage of the Helpful Staff
Guests appreciated the friendly and helpful staff, who were available to assist with various arrangements and recommendations for local attractions.
Breakfast Options
While the breakfast buffet received mixed feedback, guests can request dishes to be prepared according to their preferences.
Consider Booking a Room with a Balcony
Rooms with balconies were favored by some guests for the additional space and natural light they provided.
Utilize the Hotel's Travel Services with Caution
Exercise caution when using the hotel's travel services, as some guests had mixed experiences with tours arranged through the hotel.
Appreciate the Hotel's Location
The hotel's central location and proximity to various amenities and attractions were highlighted as a positive aspect of the guest experience.
Location
35 Hang Ga, Hoan Kiem, Hanoi
What's nearby
- Dong Xuan Market0.3 mi
- St. Joseph Cathedral0.5 mi
- Vietnam Military History Museum0.5 mi
- Hanoi Citadel0.5 mi
- Hanoi City Centre0.6 mi
- Hoan Kiem Lake0.6 mi
- National Library of Vietnam0.7 mi
- Hoa Lo Prison Museum0.7 mi
- Ho Chi Minh Mausoleum0.8 mi
- National Museum of Fine Arts0.8 mi
- Presidential Palace0.8 mi
- Truc Bach Lake0.9 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Lotusama Hanoi Hotel
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
October | November | $65 | $94 |
Cheapest month to stay with an average 36% drop in price. | Most expensive month to stay with an average 56% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Lotusama Hanoi Hotel
What is the cheapest day to book Lotusama Hanoi Hotel?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Lotusama Hanoi Hotel is Tuesday, with an average nightly rate of $45. The most expensive day is Friday at $109 per night.
KAYAK's top tips for your stay at Lotusama Hanoi Hotel
FAQs when booking at Lotusama Hanoi Hotel
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in HanoiMost recommended
See most recommended stays in HanoiGood to know
Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
2.3 mi | Hanoi Noibai | 13.1 mi |