The Lotus Aman Hotel

Guests have described the food at Lotusama Hanoi Hotel as terrific and outstanding, with a delicious and varied breakfast. The hotel's chef prepares dishes as per guests' requests, and the breakfast buffet is simple but good, with limited vegetarian items.

Some guests have mentioned that the room size is small, and one guest felt that the room without a balcony felt dark and congested. Additionally, there were concerns about noise from the street in certain rooms.

The staff at Lotusama Hanoi Hotel is described as super friendly, helpful, and thoughtful. They are always available to assist and provide impeccable service. Guests have also highlighted the staff's professionalism, friendliness, and genuine care, as well as their assistance with sightseeing arrangements and booking tours.

Lotusama Hanoi Hotel is known for its clean rooms and well-maintained common areas, with impressive interior designs. However, some guests have mentioned concerns about broken doors, unclean windows, and bathrooms flooding. Additionally, there were comments about the hotel not being well-maintained.

The high season at Lotusama Hanoi Hotel is in December, while the low season is in July. Visitors can expect exceptional service, friendly staff, and a cozy atmosphere, but should be aware of potential noise from the street, especially in rooms facing the main road.

Opt for a city view room to enjoy a pleasant view, as some rooms may not offer scenic views.

The hotel's location provides easy access to various attractions such as Hanoi Old Quarter, Bach Ma Temple, and Hoan Kiem Lake, making it convenient for sightseeing.

Some guests found the rooms to be small, so consider this when booking, especially if you have large suitcases.

Ensure that the room you book meets your expectations, as some guests found discrepancies between the room descriptions and the actual room.

Light sleepers may want to request a room away from the main road to minimize disturbance from street noise.

Guests appreciated the friendly and helpful staff, who were available to assist with various arrangements and recommendations for local attractions.

While the breakfast buffet received mixed feedback, guests can request dishes to be prepared according to their preferences.

Rooms with balconies were favored by some guests for the additional space and natural light they provided.

Exercise caution when using the hotel's travel services, as some guests had mixed experiences with tours arranged through the hotel.

The hotel's central location and proximity to various amenities and attractions were highlighted as a positive aspect of the guest experience.