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The staff were exceptional nothing was too much trouble always has a smile and were very friendly but professional. excellent food and selection of real ales. None
Very welcoming staff. Food excellent. Room comfortable but not as luxurious as we expected. Hotel situated on main square, great in daytime for shopping etc. But noisy at night
very friendly and responsive staff with high customer service attributes . Also an excellent breakfast service with freshly cooked items served at the table . Much better than the serve yourself arrangements where items are left under a hot lamp system The restaurant for evening dinner is a bit overpriced. £6.45 for a starter which turned out to consist of a 4" sardine on a miniscule bed of apple slices and celeriac is pushing it a bit.
Very friendly and helpful staff - good food in all bars/restaurant plus breakfast Only a couple of late evenings. Some furniture was moved past our room into a storeroom next door which was rather noisy especially since one of the evenings it was past 10.30pm,
Very friendly staff, nice atmosphere in the hotel Window opens onto rather noisy road
Very friendly staff and highly efficient service. The staff / customer experience was on at least a par with multi-starred hotels. The building is quite old, and some thought should perhaps be given to improving the soundproofing of the rooms. One was woken several times during the night by sharp noises from adjoining rooms, which was somewhat irritating, and detracted from what was otherwise a flawless experience.
We were recommended the hotel by my uncle and aunt who live in Totnes who we were wishing to visit but do not have sufficient space to accommodate us. They described it as comortable and convenient for their location in Bridge Terrace. We found that the hotel was as described and that the staff were friendly and helpful and the facilities very good. It was good being able to sit and read the papers in the upstairs sitting area and generally felt friendly and relaxed.
Bedroom fitted out with attention to detail and design- bed was very comfortable. We liked the toiletries and lovely perfume left for guest use in bathroom - a simple nice touch. Food , particularly breakfast was excellent and hotel had a relaxed friendly atmosphere Hotel undergoing some refurbishment to outside so didn't look attractive when we first arrived
Clean, friendly staff, lovely setting. Car park a bit awkward.
Everything excellent. Only the booking process that wasn't very easy!
Food Creaky floorboards
In general service was slow at times, although very good once you did get served.
attentrive staff & excellent food The road noise is intrusive & the matress awful!!
Walking on Dartmoor Could not provide many of the items on the menu at dinner
Staff Friendly, Room very clean, plenty of hot water at all times. Table reservation for evening meal was 'find a table with scruffy hand written reserved on it'. Faulty lock on 'late night' entry door for guests.
the staff at arrival was very helpful (a young gentleman and later at dinner time also a young lady)
The long wait for food in the evening although it was very good when it eventually arrived, not such a long wait for breakfast which had an excellent selection.
There was a shortgage of staff and the the overflow car park that is used by guests has been badly pitted and in need of repair for the last three visits, and its even in a worse state now, and we consider it to be dangerous to drive over. Our room (No 2) had a cracked basin and the soap dish over the bath had been broken in two and badly repaired with Mastik, and not cleaned up. Very dangerous. Also the breakfasts were not up to their usual standard, i.e. greasy.
As always the location and friendliness of the Dartbridge Inn made our stay a pleasure. The food's good too! Occsionally service a bit slow-but we weren't in a hurry!
Customer service is good. Staff are very friendly and helpful The clealiness is lacking a bit I find the first night bathroom a bit dusty gave it benifit of the doubt but second day did they just tidy the room did not clean it at all.
Pleasant surroundings, friendly staff, good food. our double bed only 4' 6" which is small for 2 people for a hotel.
It was a very pleasant stay,comfortable rooms,with a nice bar,good menu and wine list. No
Excellent restaurant and a very comfortable room. Staff were exceptionally helpful throughout our stay. Location is very handy for access to South Devon. The walls of our room were rather too thin and we could hear the occupants next door snoring. Next time I would ask for a room in the older part of the hotel.
Very good room with an excelent bathroom. Dinner and breakfast were also of a very good standard. The Weather
Room was modern, stylish and well appointed, as was the bathrom.Nice relaxed feel about the inn and its surrondings.
Top class all round effort to do things as would be expected, deserves its' excellent reputation.
Excellent restaurant, very helpful staff Curtains in our room needed hemming Room 3
The bedrooms have recently been refurbished. Our room was satisfactory last time we stayed. This time it was first-rate, including an excellent en-suite bathroom.
Warm welcoming atmosphere, excellent food No bad points