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Everything excellent. Only the booking process that wasn't very easy!
very friendly and responsive staff with high customer service attributes . Also an excellent breakfast service with freshly cooked items served at the table . Much better than the serve yourself arrangements where items are left under a hot lamp system The restaurant for evening dinner is a bit overpriced. £6.45 for a starter which turned out to consist of a 4" sardine on a miniscule bed of apple slices and celeriac is pushing it a bit.
We were recommended the hotel by my uncle and aunt who live in Totnes who we were wishing to visit but do not have sufficient space to accommodate us. They described it as comortable and convenient for their location in Bridge Terrace. We found that the hotel was as described and that the staff were friendly and helpful and the facilities very good. It was good being able to sit and read the papers in the upstairs sitting area and generally felt friendly and relaxed.
Very friendly staff and highly efficient service. The staff / customer experience was on at least a par with multi-starred hotels. The building is quite old, and some thought should perhaps be given to improving the soundproofing of the rooms. One was woken several times during the night by sharp noises from adjoining rooms, which was somewhat irritating, and detracted from what was otherwise a flawless experience.
Clean, friendly staff, lovely setting. Car park a bit awkward.
Very welcoming staff. Food excellent. Room comfortable but not as luxurious as we expected. Hotel situated on main square, great in daytime for shopping etc. But noisy at night
Bedroom fitted out with attention to detail and design- bed was very comfortable. We liked the toiletries and lovely perfume left for guest use in bathroom - a simple nice touch. Food , particularly breakfast was excellent and hotel had a relaxed friendly atmosphere Hotel undergoing some refurbishment to outside so didn't look attractive when we first arrived
The staff were exceptional nothing was too much trouble always has a smile and were very friendly but professional. excellent food and selection of real ales. None
Very friendly and helpful staff - good food in all bars/restaurant plus breakfast Only a couple of late evenings. Some furniture was moved past our room into a storeroom next door which was rather noisy especially since one of the evenings it was past 10.30pm,
Very friendly staff, nice atmosphere in the hotel Window opens onto rather noisy road
The friendliness of the proprietors and their wish to make the guests as comfortable as possible. The cleanliness of the whole guest house and facilities. The excellent food and service. No complaints whatsoever.
Having stayed at the Beecroft Lodge for the past 4 years it was good to see Lesley and Ian once again. They are most welcoming and happy to make sure one's visit is comfortable.
Made to feel welcome, room was well equipped and spotlessly clean, breakfast vry good with large choice.
I found the staff very friendly which put me at ease as I was on my own. My room was a single but had enough space for my things. The dining room was well equipped and had plenty of reading matter. My car was parked outside in the drive so I didn't have far to unload and my room was next to the front door, how convenient.
Good Location,comftable,spotless,good food ,welcoming,friendly-despite the weather a nice weekend break. Bedroom convertwd for en suite was could have been a little larger.
good facilities, close to town the waitresses in the restaurant for dinner relly didn't seem interested.
Spectacular location, bistro was wonderful and the breakfast was much improved since our last stay. Very warm evening when we stayed at this hotel and even with windows open during the night, the air circulation was insufficient for comfort.The lack of air conditioning is an issue at this hotel.
An excellent hotel with efficient, friendly staff and a great location overlooking the river. Our room was very comfortable, it's only 5 minutes walk to town and the breakfast was superb. Recommended! No problems at all.
Courtesy of Staff ensuite room 12 a bit small
Exceptional staff courtesy on arrival, beautiful location, comprehensively fitted apartment with modern amenities, use of spa facitilities. The family thoroughly enjoyed their time at Dart Marina it's been our 2nd trip and no doubt we will be returning, already thinking about the summer!! There is nothing negative to comment on about this hotel
the staff were extremely pleasant spa facilites basic and poor (pool very small mixed changing room with only one shower) shower over bath soap and shampoo in dispensers too high on the wall for use in the bath
the warm welcome that we received and the comfortable surroundings.
wonderful breakfasts and great atmosphere is bar area it was too hot in the rooms
Comfort and luxury Very poor wi-fi - I had to carry my laptop around the hotel to find internet access
Lovely room with view of the River Dart. Very friendly staff, would stay at this hotel again. Small point, but was disappointed with the breakfast for a hotel of this quality. Would have expected fresh fruit, not tinned grapefruit and peaches.
An excellent location and upgraded to a room with a lovely view over the river estuary. Nothing was too much trouble for the staff. Efficent parking system.We will be returning in the near future.
Service great Only criticism is that the quality of finish in the bathroom was not perfect. Poor grouting and traces of pin mould
Not having to get meals
The scenery located on the river was excellent and the staff were really friendly which made our weekend
Very pleasant staff Very clean rooms
Lovely family run business set in a wonderful higgldy building. Staff very helpful, great location, would definately stay there again if visiting Dartmouth again.
Reception was very friendly & helpful Food was excellent Staff in restaurant were very efficient, friendly & helpful No lift! I have a mobility problem and found climbing up and down stairs very cumbersome and tiring
Very welcoming, friendly staff. Good food (and drink) in both restaurant and bar. Bathroom a little cramped.
Friendly & helpful staff Room 1/Room 2 dividing wall too thin. Voices/snoring heard in Room 1 during our stay.
They welcomed me and my two young grandchildren and put up with their mess at breakfast !
I found the owners to be very friendly, all areas of the hotel were very clean. The breakfast was very good and lots of it. I will certainly stay there again when I return to the area. Nothing
Owners were friendly and the room was clean and warm. Very good value for money.
good friendly hosts
Very near sea and friendly staff at breakfast non availability of grapefruit which was on menu
The owners were very helpful to us and provided a happy atmosphere. Nothing was too much trouble for them which was especially good as I had a disable person with me. No
Morning breakfast was excellant and the room was spotless
The proprietor made us feel very welcome and the breakfast was absolutely delicious. Our room was very clean and comfortable.
The bed was very comfortable and the room was very clean, really enjoyed our stay