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Relaxed and helpful staff. Good meals.
The Restaurunt was excellent, with good food and service The room was adjacent to the car park and was noisy. The bathroom had no hand grips to assist getting in and out and the bath had no bath mat.
Very comfortable hotel, and the room decoration was attractive.Beds were also very comfortable. The veranda was a very attractive addition and unexpected, and regrettably the poor weather did not allow us to take advantage of this.! One tv channel in English would be fine... say CNN or whatever. However, this is not really an important point, and was only highlighted because of poor weather. ( A tv set which allows you to play your own DVD's would be marvellous, as certainly travellers would carry their own films of choice, and it would certainly be a huge bonus for family groups travelling in poor weather. )
Good location, friendly staff and a good restaurant. The breakfast was very average
Staff friendliness, room size, tranquillity, Billed as a 2 star but worth 3, good value for money. Quality evening meal. Will return & recommend to friends. Bathroom a bit dated, shower door needed attention.
this was the find of our trip. Only a 2 star but worth more in my opinion. Staff were really helpful and the restaurant was superb. This town was the special spot of our trip. Nothing - everything was really good.
Large, comfortable room. Good location - pleasant 15 mins stroll to the beach. Breakfast was basic but more than adequate.
Nice atmosphere, obviously well run We have young/teenage daughter and friend, we would have eaten in the restaurant but the menu was too "sophisticated" for them so we had pizza in town.could be they are missing out on customers as the hotel is used by english for overnighters
Ideal location for Cross Channel crossing. We stayed one night on a busy Saturday and the room was very clean, quite large and very comfortable. The hotel is within 20 minutes walk of a large beach with bars and restaurants available. Restaurant is quite expensive and slow service although this could be because it was very busy.
We were traveling by motornike and they garaged this at night at no extra charge, helpful staff, room excellent very clean. some have bath some just a shower. Did not have the breakfast but looked ok if a little expensive but think that is just the euro rate There are no hotels in the centre of Hardelot this one pf the nearest takes about 15-20 mins to walk into town
My wife and I like the rooms - spacious and comfy, which is why we have stayed there on many occasions.
All the staff were polite and informative,easy parking. Very good breakfast. Food was good except the cicken main course, we were offered a replacement.
The hotel restaurant is not child friendly, despite the staff saying it was. We felt unwelcome because of this.
Very friendly & helpful staff
Friendly staff, clean and spacious rooms and a good selection at breakfast
Pleasant surroundings, very pleasant room with sofa. Breakfast was reasonable without being outstanding. Good parking available Prices for drinks
The fact that we were not disturbed by cleaners on a Sunday morning and the quiet setting. The bar had realistic prices. The final bill was more than advertised on the web. We were charged for breakfast before we were asked if we had had any. This was then removed from the bill. The price of breakfast was dearer than suggested when we booked on line, so we went elsewhere out of principle.
welcoming staff,comfortable room,v good restaurant & fairly good breakfast
Extremely pleasant and helpful staff who go out of their way to make one's stay enjoyable. Lovely lounge area to relax in. Excellent service and very good food. We have stayed here several times and the quality has remained consistently good.
Eating, drinking, walking, peace and quiet
Comfortable surroundings attentive service good food very comfortable room. nothing
Excellent character chateau. Friendly helpful staff. Excellent room. Overall very relaxing, enjoyable stay There should be tea/coffee making facilities in the rooms
Very quiet and relaxing, just what we wanted. Great staff and reseraunt food to die for...
tranquil grounds - peaceful atmosphere no air conditioning
A pleasant ambiance with good food and wines well positioned for the Channel Tunnel
The rooms are excellent; spacious and well fitted out. The setting of the hotel is beautiful The service at dinner was awful, not at all what you would expect from a hotel of this quality and price range. We waited an hour between our first course and main course; they brought the wrong wine and the wrong water. I did complain at the time and received a reduction on the bill, but it should not have happened at all. Why don't you have proper showers in bathrooms, rather than those hand held ones?
Marvellous and relaxing stop-off after arriving in Boulogne. Just right to refresh us for our on-going journey. Lovely ambiance and helpful and pleasant staff. Comfortable and peaceful, good service and good food.
Hotel very comfortable in a good location not too far from port of Calais and in easy reach of le touquet and burlogne. Breakfast expensive. evening menu did not change during our 3 night stay.On one evening booked for dinner at 7.30pm and did not eat until 9.00pm with no explanation offered!
We stayed in the annexe called the farmhouse and it was excellent. We have stayed at Ch. Clery several times before and knew the standard of the restaurant to be very high. Our best reccomendation is that we will go again!
proximity to ports We were very disappointed with the meals. Didn't appear to be freshly prepared and not of a quality at the price. Wine was over-priced. Croissants not cooked thoroughly the room smelt slightly of smoking.
W felt the hotel was basic we stayed in room 4 and was dissapointed with the quality of the shower and the furniture was only good for one person and very little comfort, the staff were pleasant and helpfull and the meal was good quality altho we felt the resteraunt lacked any atmosphere, breakfast was very good quality altho coffee and tea making facilities if not available in the room should be made available, perhaps this is the case and we did not understand any directions regarding tea or coffee making. We would regard this as a motel with a resteraunt and not a hotel.
Excellent restaurant Uncomfortable bed
basic clean hotel with excellent restaurant, convenient location & reasonably priced for a dinner, bed & breakfast
Restaurant a la carte Breakfast was 8.5 euros, even for my two children aged 9 and 6 yrs who hardly ate, in fact the only thing they ate was a bowl of cornflakes for 8.5 euros?. The most expensive meal ever? I did query this with receptionist but was told there was no child breakfast price.
Easy to find, safe parking, good restaurant attached.
Food was very good. Bedrooms and surrounds needs to be updated. However it looked as if work was about to be carried out.
Friendly staff Excellent restaurent but restricted menu
The breakfast was more than sufficient. They obviously cater for the English with their bacon and scrambled eggs! The location was excellent for us, being close to Hardelot golfcourse.
Quiet and private location
Excellent location very friendly.clean and well run hotel
Hotel was very friendly with patron's children adding to the relaxed attitude
Because of the steep stairs, access to the bedrooms on the first floor was diificult for us and probably for other elderly people with knee problems. We were also disappointed with our bedroom - we thought it was rather spartan. The menu was rather disappointing - too little choice.
Very friendly management and excellent food (evening meal) Bedroom basic. Very steep stairs for carying luggage. No hospitality tray in room
handy not such a bad place
Welcoming and friendly
Friendly, helpful staff and propriotors. Excellant area.Comfortable beds.
French and English speaking,Friendly,Helpful,Good food.
The delightful quiteness of the establishment. Easy free parking and a small grocery/supplies shop walking distance No TV but not a huge problem. Remember like us to take your travel kettle with you ! There are stairs be warned.
The food was exquisite
A very comfortable hotel with excellent food and wine. The staff were very good, helpful and friendly and the chef was superb. We shall visit again next year None
I loved the way the staff greated us on arrival and offered us a lovely appricote drink. The retaurant was first rate and the hotel and grounds were beautiful. We had a problem with the low, angled ceilings in our room on the top floor, and the bath/shower was kind of hard to use with the slanted ceiling.Overall the room was very nice.
Food was excellent quality, creative and value for money.Hospitality excellent. Room a bit small and nowhere downstairs to sit apart from the wonderful garden.
excellent food and service. attractive decor and relaxing ambiance. welcoming friendly staff
The people running the hostellerie were very kind, from the moment I entered the building upon my leaving. Although some people will consider €30 for a main course in the restaurant a high price, for the quality of the food it certainly isn't.
Warm friendly welcome and attentive staff, quiet location but only 10 min drive to ferryport and Bologne town centre. Recently refurbished, decor very stylish, with super attention to detail. Food to die(t) for!
Everything. I know Boulogne Sur Mer and its surroundings very well and was so surprised to find such a wonderful hotel and restaurant. The owners are pleasant and professional. The rooms (recently renovated) are very comfortable. no comments
Rooms smart and restaurant had potential. The chef is a pastry man and this showed in his cooking, as the amuse bouche and main course were very average, but the chocolate souffle was excellent. Cold room and management said heating would not be turned on until October 1st. Food pretentious and not very tasty
Fabulous welcome, food and accommodation