Even I asked for cleaning...they didn't. And b blame to other...staff blame cleaner...manager... No one want to take care customer.. Same bed ...3 days..no cleaning..
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Amenities at Hampton Inn & Suites Newark-Harrison-Riverwalk
- Indoor pool
- Fitness center
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Flat-screen TV
- TV
Reviews of Hampton Inn & Suites Newark-Harrison-Riverwalk
7.5
Good
2070 verified ratings
Wonderful
692
Very good
311
Good
293
Okay
169
Fair
153
Mediocre
126
Poor
326
Summary of reviews
Guests say
Guests frequently praised the hotel's convenient location, especially for events and airport access, and noted some friendly and helpful staff. However, many reviews highlighted issues with service, including unprofessional or unfriendly staff, and problems with parking availability and fees. Cleanliness received mixed feedback, with some guests finding the hotel clean and others reporting dirty bathrooms or pool areas. Breakfast offerings and quality were also mentioned as limited or in need of improvement. Overall, while the location and some staff members were appreciated, service, parking, and cleanliness were common concerns.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
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Score by provider
7.6 out of 10
1310 reviews
6.7 out of 10
117 reviews
6.6 out of 10
15 reviews
5.5 out of 10
3 reviews
All reviews
Pros (+) The location & the staff were very friendly. I liked that there was a microwave & fridge in the room.
Cons (-) The phone in our room didn’t work. The ice machine on our floor wasn’t working and we had to go to the lobby for ice. We were not provided with any glasses in our room. The pillows were very poor quality the room, but the mattress was comfortable.
Pros (+) Very clean and we'll run Hampton Inn.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the hotel's unique amenities?
The hotel offers a complimentary breakfast, a pool, a fitness center, and shuttle services to various areas including the airport, downtown, universities, and corporate offices.
How is the cleanliness of the hotel?
Guests have mentioned that the rooms are clean and well-decorated, and the hotel provides daily housekeeping and enhanced cleaning for safety.
What can guests expect from the complimentary breakfast?
The complimentary breakfast has been described as amazing and excellent, with hot and fresh coffee, and a lot of room and comfortable beds.
Is parking available at the hotel?
Guests can leave their cars in the parking lot for a fee, providing peace of mind, and the hotel also offers private parking.
When is the best time to visit the hotel?
The hotel is recommended for a visit in January during the low season and in October during the high season, offering a comfortable and inviting atmosphere with easy access to nearby attractions and amenities.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Request a Room with a View
Some guests enjoyed beautiful views of the water and the city from their rooms, so consider requesting a room with a view when making a reservation.
Consider Transportation Options
While the hotel offers shuttle services to various areas, some guests found the proximity to the train station convenient for accessing New York City, so consider using the nearby Newark Penn Station for easy travel.
Check for Swamp Smell
A few guests mentioned a potential smell from the Passaic River, so it may be helpful to inquire about this when booking, especially if sensitive to odors.
Verify Room Cleanliness
Some guests encountered cleanliness issues, such as dirty rooms and clogged toilets, so it may be beneficial to verify the room's cleanliness upon arrival and report any issues promptly.
Be Mindful of Noise
The hotel's proximity to train tracks led to noise disturbances for some guests, so consider requesting a room away from potential noise sources.
Confirm Breakfast Quality
While many guests praised the complimentary breakfast, some mentioned issues with the breakfast quality and service, so it may be worth confirming the current breakfast offerings and service standards.
Inquire About Parking
Several guests experienced challenges with parking, including extra charges and limited availability, so it may be advisable to inquire about parking options and associated fees in advance.
Consider Accessibility Needs
The hotel offers increased accessibility and wheelchair-accessible units, making it suitable for guests with mobility needs. It's advisable to inquire about specific accessibility features when booking.
Check for Maintenance Notices
Some guests encountered issues with facilities like the pool and elevators, so it may be helpful to check for any ongoing maintenance or closures that could impact the stay.
Seek Assistance from Accommodating Staff
While some guests had negative interactions with staff, others found the staff accommodating and friendly, so don't hesitate to seek assistance from the helpful members of the hotel team.
Location
100 Passaic Avenue, Harrison, NJ 07029
What's nearby
- Newark Drawbridge155 yd
- Riverfront Stadium408 yd
- Bears and Eagles Riverfront Stadium0.3 mi
- Public Library0.3 mi
- Newark Museum0.4 mi
- National Newark Building0.7 mi
- Cathedral of the Sacred Heart1 mi
- Red Bull Arena1 mi
- Jackson Street Bridge1 mi
- Museum of African American Music1.4 mi
- Bloomfield College3.7 mi
- Church Jersey City4.6 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hampton Inn & Suites Newark-Harrison-Riverwalk
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
July | December | $254 | $238 |
Cheapest month to stay with an average 33% drop in price. | Most expensive month to stay with an average 92% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Hampton Inn & Suites Newark-Harrison-Riverwalk
Which month has the cheapest rates at Hampton Inn & Suites Newark-Harrison-Riverwalk?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Hampton Inn & Suites Newark-Harrison-Riverwalk is January, with an average nightly rate of $140. The most expensive month is June at $247 per night.
What is the cheapest day to book Hampton Inn & Suites Newark-Harrison-Riverwalk?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Hampton Inn & Suites Newark-Harrison-Riverwalk is Monday, with an average nightly rate of $178. The most expensive day is Wednesday at $319 per night.
How far in advance should you book Hampton Inn & Suites Newark-Harrison-Riverwalk?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Hampton Inn & Suites Newark-Harrison-Riverwalk, book around 1 week in advance. This could save you approximately 12% compared to booking last minute.
KAYAK's top tips for your stay at Hampton Inn & Suites Newark-Harrison-Riverwalk
FAQs when booking at Hampton Inn & Suites Newark-Harrison-Riverwalk
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in HarrisonMost recommended
See most recommended stays in HarrisonGood to know
Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
0.4 mi | Newark | 3.5 mi |