Harrison Car Rentals

Cons: Insurance for third parties is ridiculous. The limit is $ 100,000 which is practically zero. In Italy that it is not a rich country the statutory minimum is € 5 million. is practically mandatory additional insurance (SLI) which costs $ 18 / day plus tax. In addition the policy on the damage to the car (Kasko) is extra.

Cons: The rate charged was much higher than the one booked online. No explanation of this change was offered, and it was not due to additional taxes and fees which were very clearly itemized.

Cons: It's a huge pain to get to the Newark airport.

Cons: My flight was an hour early and because I picked up the car early it changed the amount from about $65 to over $200. Then the agent said she wouldn't charge me for a premium vehicle but she did.

Cons: That I had to deliver the car to Logan Airport in Boston.

Cons: You are at the counter of National Rental Car, Alamo doesn't have their own counter here at Newark Airport so you are at the mercy of their reps. It's slow because you are in the same line that are in. The compact Mitsubishi car I rented (Mirage) was horrible. It felt highly unstable cornering and had a top heavy feeling.

Cons: Initially, when looking at the deals that popped up on KAYAK, I tried several times to book the first couple of price quotes that were found. Each time I would fill out all of the information, only to be told when submitting the reservation that this price was no longer available. To have price quotes appear in the search results that were no longer available was very frustrating.

Cons: Charged me $250 deposit and didn't refund it until I called to complain. Very poor customer service on pick up. Very aggressive up selling on pick up.

Cons: The staff at Alamo declined my reservation and I ended up paying the double amount

Cons: Signs for Alamo not listed on the AirTrain so a brief moment of panic re where to get off... car hood wasn't fully secured when we took possession, didn't realize this until we were on the GS Parkway and another motorist pointed it out, thankfully!