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4 locations in Harrison
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Reviews
10.0 Wonderful
Jun 2021
6.0 Okay
Mar 2021
Cons:
Expensive prices2.0 Poor
Dec 2021
Pros:
NothingCons:
Everything4.0 Mediocre
Dec 2021
Cons:
The price and the cleanliness of the outside3.2 Poor
Aug 2020
Cons:
First and foremost the location does not practice social distancing. The waiting area had the smell of cat urine. The car was given to me dirty and not properly cleaned, there were dirty marks and finger prints inside of the vehicle. The car was just dropped off and not disinfected. This is very disturbing especially in this time of Covid 19.7.6 Good
Aug 2020
Pros:
Can't drop-off on SundayOne location in Harrison
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2.0 Poor
Nov 2019
Pros:
Nothing. Hertz did not have an available car from me at the location my reservation time, even though I made AND PAID FOR the reservation in advance. The location not only ran out of cars hours before my reservation, but they did not think to even call me to tell me that they will not be able to honor my reservation. I had to commute almost two hours to reach the Hertz location. I only found out AFTER reaching the Hertz location that my reservation would not be honored. The location also refused to assist me with my dilemma. I am STILL actively trying to get my money back for a service they refused to provide.Cons:
Confirm the location will have a car when a reservation is made in advance. I made the reservation over a week in advance. There is NO REASON AT ALL for Hertz to not have a car ready for me when I arrived.2.0 Poor
Oct 2019
Pros:
They did not have a car available to honor reservation!Cons:
Having a car available to rent!8.4 Very good
Jun 2019
Cons:
It would have been great to the ez pass included in the car. Can you please make that possible. Thank you.10.0 Wonderful
Mar 2019
Pros:
Brandon was really great and helpful!Cons:
It's really hard to find the kiosk - specific directions inside the garage would have been more helpful4.8 Mediocre
Jun 2018
Pros:
Car in good condition. KIA SOUL.Cons:
Requested car drop off in Edison - which was rejected. I had to go all the way from Edison to Jersey City and come back by train to Edison. Very high insurance fees !!4.4 Mediocre
May 2018
Pros:
Fast pickup and drop offCons:
Without notice the car that was reserved, and paid for, was rented to someone else because we were late for the appointed pickup time.One location in Harrison
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10.0 Wonderful
Mar 2020
Pros:
Helpful staff, attentive, and the car was great!Cons:
I had an overall great experience!4.4 Mediocre
Dec 2019
Pros:
Nice car but not enough explanation on how to operate the features of the car.Cons:
Getting to the rental location was difficult, no clear direction on where and how to get a pick up. Everything is on an app. and that is a pain if you phone is no working well.5.2 Fair
Nov 2019
Cons:
Please ensure that u add additional time to your booking in the beginning itself. They charged me for 2 whole additional days for returning the car about 3 hours late. Also, the Audi Q3 is not the best option for a long drive. The car hydroplaned massively on wet road conditions in upstate NY. Seat quality and ride quality left a whole lot to be desired. Overall, I’m extremely disappointed. Wouldn’t be recommending.9.2 Wonderful
Oct 2019
Pros:
The great Audi A5 and the quick/convenient pickup and drop off.Cons:
The App is essential and I was only recommended to get it ahead of time. Tell the customer that it is required, so they will have all info loaded ahead of time.9.6 Wonderful
Jul 2019
Pros:
Staff was super friendly, helpful, and accommodating.Cons:
The cost is high high, but it was expected. The pick-up spot gate was closed and there is no parking for those who come with a car.3.6 Poor
Sep 2018
Cons:
Attendant at location was unprofessional, unhelpful, and rude enough that I opted to cancel my reservation and make other arrangements. I can't say anything about the vehicle itself since I was never in it.One location in Harrison
One location in Harrison
One location in Harrison